The product I received did not meet my expectations at all. The quality was far inferior to what the photos on the site and the price of the product suggested. Nevertheless, the refund was quick, even if I regret that the delivery was not refunded and that I had to pay for the return of the product.
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Response from HEADICT
Laulhère is a 100-local brand, which explains the higher price. We will take your comment into account to modify the product description.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the gift I received, which I will offer, user appreciation to come
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Acheteur Vérifié
Rating: 4 out of 5
size not precise enough
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Response from HEADICT
The sizes shown correspond to the descriptions provided by our suppliers, as does the beret selected in size 57 (head circumference 56-57cm).
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Acheteur Vérifié
Rating: 4 out of 5
I think it's a shame that the bonnet is only lined on one part, it was badly indicated on the purchase site.
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Response from HEADICT
For the most part, cup linings are only around the ears, to avoid "irritating" contact of the wool with the skin, and to provide comfort and breathability for the whole head. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
I'm blown away by my order, very good quality both in workmanship and materials.
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Acheteur Vérifié
Rating: 4 out of 5
A disappointment with the beanie compared to the description. I'm still looking for the inner fleece band.... Without that this beanie is really very good.
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Response from HEADICT
We apologize for the inconvenience. It is indeed an error of description on our part. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
I'm very satisfied, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
It's for a gift, so I don't know the quality of the product, but the rest is super efficient.
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Acheteur Vérifié
Rating: 4 out of 5
The hat is very good but the gift wrap is very poorly done.
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Response from HEADICT
Hello, It is possible that the gift box was damaged during transport. If you wish, you can send us a photo of it via [email protected] Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Excellent quality product fast delivery nothing more to say
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Acheteur Vérifié
Rating: 4 out of 5
Very nice products Be careful with the labels as they cling to the wool and therefore pull the thread.
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A
Acheteur Vérifié
Rating: 4 out of 5
Delivered within 5 days. Beautiful colors and materials
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
For this order, delivery more than respectable and fast enough but not always the case. Cap received is not deformed as the previous arrived so top ;; Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Very good quality goods. Delivery time not respected.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I placed an order once received the item did not correspond to me at all so I sent it back in collisimo and I was waiting for an email to certify headick had received my package I'm still waiting but I received my items in exchange so for me a little average anyway . cordialement
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Response from HEADICT
Hello, A confirmation email was sent to you on 07/12/2016 with the new Colissimo tracking link. This may have gone to spam. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Varied selection and excellent quality
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Acheteur Vérifié
Rating: 4 out of 5
pleasant site very simple to find the article of our choice very fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
Yes, very satisfied
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A
Acheteur Vérifié
Rating: 4 out of 5
No complaints. Already placed several orders and no complaints.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Too bad the return is at the customer's expense.
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Acheteur Vérifié
Rating: 4 out of 5
satisfied the hat is as on the photo there is just a seam that begins to unravel in the lining
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery, despite product exchange. Quality item.
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Acheteur Vérifié
Rating: 4 out of 5
Very good quality price on time delivery
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Acheteur Vérifié
Rating: 4 out of 5
Top
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Acheteur Vérifié
Rating: 4 out of 5
Good overall
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Acheteur Vérifié
Rating: 3 out of 5
Hello For a bonnet ordered on 29/11, shipping cost 5.50 in Collisimo, delivery in 48 h, I received my bonnet today ... I must say that my pleasure is greatly reduced ... I feel that the Collisimo service has not been respected and I request a refund of the shipping costs ...
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Response from HEADICT
Hello, your parcel was dispatched on the day of your order, i.e. 29/11. However, the postal services have announced that the parcel was redirected to another address at the request of the recipient on 01/12, the scheduled delivery date. Any change of address during postal transit will automatically incur late delivery penalties. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 3 out of 5
material of the article not found on the site, I thought it was wool, it's acrylic ...
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Response from HEADICT
Hello, We apologize for the inconvenience. If you would like to make a return, please do not hesitate to contact customer service at [email protected] Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
At this time of year, I think you should be more generous with your customer...
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Acheteur Vérifié
Rating: 4 out of 5
I found the shipping costs onerous, especially considering the products (not very heavy and bulky).
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Response from HEADICT
Hello, the shipping costs are based on a simple flat rate of 5.50 euros adapted to all types of colissimo, regardless of the weight or size of the parcel, or whether it concerns caps, bonnets or hats. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
100 for an embroidered cap with defects, I'm moderately satisfied.
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Response from HEADICT
An e-mail was sent to you when the prototype was made and we went over the embroidery details together. This has been kept on our premises and we have not observed any defects.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
the model meets our expectations very happy with the model
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Acheteur Vérifié
Rating: 4 out of 5
One of the two caps didn't have the writing I wanted. Maybe I made a mistake when ordering with a wrong click, but as a result I didn't receive the product I was hoping for.
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Response from HEADICT
Hello, if you wish, you can send us a photo of the cap to [email protected], so that we can check whether or not the embroidery is similar. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, very good quality product, fast and efficient delivery Always order my caps on this site and I intend to continue :)
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Je n'Ai pas Europe be sin de contacter le service client
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Acheteur Vérifié
Rating: 4 out of 5
Super
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