Well-designed site, easy navigation, wide selection of items and brands. Colissimo delivery and tracking information most convenient. Brand to be recommended without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I'm very unhappy because I ordered a cap that was on special for 48.00 . I got the wrong size, so I sent it back to you for a refund, and then I recommended another larger cap worth 64.00. And now I learn that you don't want to refund my return.
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Response from HEADICT
Hello, In accordance with the general conditions of sale to which you have subscribed, it is not possible for us to make a return, exchange or refund on a sold-out item, which is why we have returned your cap. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
I'm satisfied with the product, it's a little big but that's okay and otherwise the delivery was very fast.
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Acheteur Vérifié
Rating: 3 out of 5
The hat was too big despite the measurements taken on the advice of the site. Product returned yesterday.
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Response from HEADICT
Hello, Your return has been processed and we have issued a refund. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
Nice product, fast and accurate delivery
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Acheteur Vérifié
Rating: 4 out of 5
I am very satisfied with the product and the speed of delivery. Negative point: delivery cost which should be free given the price of the cap.
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Acheteur Vérifié
Rating: 3 out of 5
The cap is of good quality. However, the color of the embroidery for personalization is nothing like the one displayed on the site. I asked for a burgundy red, and I ended up with a sort of bright violet/pink. Luckily I had a burgundy red textile felt on hand to correct this. For the price of the cap and the wait, it's expensive.
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Response from HEADICT
Hello, We apologize for the inconvenience. Do you have the possibility to send us a picture via [email protected]?
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Acheteur Vérifié
Rating: 4 out of 5
I am not satisfied because I did not receive the product I ordered in the color I had chosen but in another color that has nothing to do with what I had chosen very disappointed with this error
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Response from HEADICT
Hello, Could you please send us a photo of the article via [email protected]? Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
I am satisfied
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Acheteur Vérifié
Rating: 3 out of 5
Hello, One hat is very good, the other one, the superman for kids, the pompom came off on the 2nd day.
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Response from HEADICT
Hello, if you wish, you can send us a photo of the cap via [email protected] so that we can correct this faulty element. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
quality product, arrived on time
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Acheteur Vérifié
Rating: 3 out of 5
The cap isn't what I expected and it doesn't specify how you can return an item (to exchange it for another), for example.
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Response from HEADICT
Hello, you'll find all the details about returns in the link below. http://www.headict.com/fr/content/7-echange-retours Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
yes
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Acheteur Vérifié
Rating: 4 out of 5
A little disappointed, the product is nice and the cap's head size is correct, but it's a little too deep and crushes my ears... I should have gone down a size.
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Acheteur Vérifié
Rating: 4 out of 5
Product very well packaged and conforms to the description Color is a little difficult to define when ordering
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Acheteur Vérifié
Rating: 4 out of 5
Fine but they didn't refund my 5 because when I exchanged my hat for another one it cost 5 less and they didn't refund it.
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Response from HEADICT
Hello, The refund was made to your card on the day your return was processed and the new item sent back, i.e. Thursday 24/11. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
un peu cher par rapport au autre site. dommage que se n'est pas assez clair pour la personnalisation de mon bonnet car j'aurais aimé l'avoir a mon nom mais ces mal indiqués quand on valide le panier
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the delivery times with the paid shipping option. Shipping costs a little high for the fast delivery option. The item (leather) arrived crumpled in the packaging, and still bears the marks of this poor packaging. The site is particularly well designed for appreciating the items, especially because of their "on-head" presentation.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with my purchase. The cups are of excellent quality and meet my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the order, several orders to follow
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Acheteur Vérifié
Rating: 4 out of 5
I would have liked to be able to choose the size more precisely...but otherwise, I am satisfied. Thank you for your help.
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Acheteur Vérifié
Rating: 4 out of 5
I won't hesitate to order again, and even to recommend your site to my friends and family.
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Acheteur Vérifié
Rating: 4 out of 5
Yes.
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Acheteur Vérifié
Rating: 4 out of 5
Good service
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Acheteur Vérifié
Rating: 4 out of 5
Very good product, high quality
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Acheteur Vérifié
Rating: 4 out of 5
The size does not correspond to my expectations (too big).
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Response from HEADICT
Hello, Laulhère berets are always very close-fitting but the wool expands over time. However, you can make a return or an exchange via the link below. http://www.headict.com/fr/content/7-echange-retours
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Acheteur Vérifié
Rating: 4 out of 5
very fast
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Acheteur Vérifié
Rating: 4 out of 5
Thank you very much, very good design, just the delivery time is a bit long ( new caledonia )
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Acheteur Vérifié
Rating: 4 out of 5
I am satisfied with the products I have received, but the heron beanie blush hat is a little tight: my daughter's head is 51 cm (size 3/6 hat: 51-53cm).
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Acheteur Vérifié
Rating: 3 out of 5
The photo of the cap was not accurate enough to show a slightly square shape on the front, which does not suit me. The size I ordered is too large, even though I had measured my head correctly and was within the suggested size range. Best regards.
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Response from HEADICT
Hello, as this cap is part of the "curve" line, the back of the bell is always softer than the front (above the visor). This rigidity ensures that the cap stays in place. However, only snapbacks have a slightly square shape. If you wish, you can send a return via the form available on the site.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery in 2 days, product conforms to my expectations... au Top
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Acheteur Vérifié
Rating: 4 out of 5
My order does not correspond to my choice on the site. I don't understand this discrepancy.
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Response from HEADICT
Hello, An e-mail has been sent to you in order to understand the delay in your order for personalized products. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
good
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Acheteur Vérifié
Rating: 4 out of 5
Headict c'est top
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Acheteur Vérifié
Rating: 4 out of 5
Good quality product, very well made. Clean finish (custom model). Delivery respected, the parcel arrived on time.
No opinion on customer service since I haven't dealt with them.
Good luck to the Headict.com team
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Acheteur Vérifié
Rating: 4 out of 5
We should add the service of adding a message to the parcel recipient (in the case of a gift).
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Acheteur Vérifié
Rating: 4 out of 5
I am very satisfied with the order
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Acheteur Vérifié
Rating: 4 out of 5
I think the product is of good quality
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Acheteur Vérifié
Rating: 4 out of 5
Very good, nothing to say
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