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A
Rating: 4 out of 5
Ravi de Mon couvre chef il est magnifique et un staff autour de Mon chapeau pour qu'il m'arrive en temps et en heure
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery, compliant product
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A
Rating: 4 out of 5
As I told you when I first ordered, you should also show the inside of your items: I have a contact allergy to black dyes, and I'm bald. Fortunately, the inside of the headgear I received yesterday is less dangerous than the inside of the first one.
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
The box arrived in good condition at the delivery address indicated. At first glance, the caps are flawless. In addition, the small bags containing the caps are very practical for transporting them without damaging them.
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A
Rating: 3 out of 5
I expected a better quality product for the price.
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Response from HEADICT
Hello, Our products are checked before shipment and the reputation of the Stetson and Bailey brands (corresponding to your order) is well established. However, it may happen that a defect is overlooked. Please do not hesitate to contact us if you find a faulty item via [email protected]. Sincerely, The Headict team.
A
Rating: 4 out of 5
I'd like to know about promotions throughout the year... Thank you
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Response from HEADICT
Hello Nicolas, We confirm that you have subscribed to our newsletter, so you'll be kept informed of our various promotional offers throughout the year.
A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Perfect as usual
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A
Rating: 4 out of 5
I am satisfied with the merchandise I received.
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A
Rating: 4 out of 5
Clear and precise online store. Fast delivery.
I would definitely recommend your site
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I would definitely recommend your site
A
Rating: 4 out of 5
Fast delivery, quality products
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A
Rating: 4 out of 5
I ordered a white cap, this one has a green underside ... it's not bad but I would have preferred to have known about it apart from that, the product is top and the stitching perfect.
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Response from HEADICT
The green underside of the visor is the traditional color of snapback caps worn by U.S. baseball players. You'll find details of this color shade in the product description.
A
Rating: 4 out of 5
I just have a size problem with the item I bought, but I will send it back to you and the customer service was great.
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A
Rating: 4 out of 5
Satisfied.
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A
Rating: 3 out of 5
Moderately satisfied
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Response from HEADICT
Hello, An e-mail has been sent to you so that we can understand your dissatisfaction together and repair it if necessary. Sincerely, The Headict team
A
Rating: 4 out of 5
very well received the size is good the delivery for the meeting well cordially
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A
Rating: 4 out of 5
Moderately satisfied. The item arrived crumpled and a little deformed. Considering the price, I expected better quality.
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Response from HEADICT
In order to guarantee short delivery times, it is necessary for us to ship hats and/or scarves in bubble envelopes or "lettre max". However, it sometimes happens that packages are mishandled during transport, which unfortunately can have an impact on the product. If the product appears to be faulty, please do not hesitate to contact us at [email protected].
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Hello, Very satisfied with the whole, except that the cap had a "fart" at the seams. I "needed" it right away, so I accepted it as is. However, this should not have happened; I consider that you did not ensure quality control on this point. A commercial gesture would be appreciated. Sincerely, Gaspard
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Response from HEADICT
Hello Gaspard, An e-mail has been sent to you so that we can take a closer look at the faulty seam. We always pay close attention to our products before shipping, as all orders are processed manually. However, it's possible that your cap may have slipped under our radar, and we apologize for this. Sincerely, The Headict team.
A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Very nice product. Delivery time respected by Headict unlike La Poste who made things complicated for me to get my parcel. I had to call Headict after-sales service to find out what to do. Lucas, my contact, solved the problem quickly and efficiently. He's very friendly and professional. Thank you for all your help.
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A
Rating: 4 out of 5
Products of very good quality in the manufacture and thus the completion with a small more to write on the product which and very appreciable.merci
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A
Rating: 4 out of 5
delivery (free of charge) a little slow but received in good condition and everything as I expected
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A
Rating: 4 out of 5
Very fast delivery, it's great. Quality product, nothing to complain about, I was very satisfied.
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A
Rating: 4 out of 5
I am satisfied with my package and delivery. A little disappointed that the beret gavroche is presented in profile on the site. I would have liked it to be presented both in profile and from the front. I may have looked at the site the wrong way too. Thank you for your understanding. See you soon for another purchase. THOUARY Lucas
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A
Rating: 4 out of 5
Excellent product....Meets my expectations. Delivery problem with TNT quickly solved by customer service.
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A
Rating: 4 out of 5
Nice website with lots of choice, however the cap I received was very "fluffy". Strange for a product at this price, the label was thrown away, so it was difficult to return it. Not very encouraging for a second order. Best regards David MUTIN
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Response from HEADICT
Hello, this is not a defective product but the natural look of this 100% silk handmade cap. The use of large threads of this material will form clumps in different places, which will give this "pilled" appearance present on all 100% silk Stetson models. You can still return the product if it doesn't suit you (see link on the website).
A
Rating: 4 out of 5
The bonnet design is very good, but I was disappointed by the fineness of the wool - you can't tell from the photo on the website. It's a pity the items aren't detailed enough, but I'm keeping it anyway.
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A
Rating: 4 out of 5
I was expecting a thicker hat, so I'm a little disappointed. Plus, it's kind of funny. French savoir-faire" is made in China
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Response from HEADICT
Hello and thank you for your comment. This is in fact the slogan used by this brand. We apologize if this misled you. Sincerely, The Headict team.
A
Rating: 3 out of 5
My package has not been delivered. The package was returned directly to the shipper. I will change my mind when I receive my package.
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A
Rating: 4 out of 5
I'm satisfied with the product, but the size M corresponds more to a 57 than a 56, and the cap is a bit large. Knowing that a return is possible, I didn't take the step as the delay is quite long for the return conditions.
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A
Rating: 4 out of 5
it would be nice to add the option to add a signature on the side of the caps in the customization page
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A
Rating: 3 out of 5
Non contractual visual. Very disappointed with the quality compared to my previous purchase.
Embroidery much thicker than shown in image.
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Embroidery much thicker than shown in image.
A
Rating: 3 out of 5
No I bought a cap from you on the pretension that it was made in France It's made in Bangladesh It's a lie I'm disgusted...
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A
Rating: 4 out of 5
Fast delivery, good quality products
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A
Rating: 4 out of 5
Great service and responsiveness
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A
Rating: 4 out of 5
Shipped outside France in good time. Excellent packaging. Top product I recommend.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very satisfied
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