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A
Rating: 4 out of 5
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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G
Rating: 4 out of 5
Cute and beautiful hats from hat to cap with personalized letter or not.
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Rating: 4 out of 5
Varied site with plenty of choice. I find the price of delivery really expensive for small items like chef covers. Other sites do better in this respect. It's a shame. The loyalty program is also too light. The points accumulated disappear very quickly. Knowing that you don't usually buy more than 2 or 3 items in a year.
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V
Rating: 4 out of 5
The shipping time was about 8 days - we would have liked our first two orders to be a little faster.... the 3rd order reached us faster; otherwise great price-performance ratio - and : great offers!!! ;-)
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Rating: 4 out of 5
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Rating: 3 out of 5
With my last order, I don't feel like I received what I ordered on your site. I am disappointed with some items.
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Rating: 3 out of 5
Hello, the product I bought to clean my cap doesn't work. There are still the same marks.
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Rating: 4 out of 5
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Rating: 4 out of 5
Item as pictured and delivered promptly. I recommend
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Rating: 3 out of 5
Stetson delivers caps with minor flaws
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Response from HEADICT
Hello, thank you for your comment. Please don't hesitate to contact our customer service department at [email protected] to explain your concerns. We look forward to hearing from you! Kind regards, The Headict team
G
Rating: 4 out of 5
Fast shipping and the neat packaging.
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Rating: 4 out of 5
Order received today, very good quality product, so good that it's a shame to have to wait 21 days to receive it, however no delay, as the waiting time corresponds to the one estimated at the time of ordering. Conclusion: a pleasant surprise for this first order, and it won't be the last.
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Rating: 4 out of 5
Fast delivery, good products and efficient customer service
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Just what I expected
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V
Rating: 4 out of 5
My personalized cap is great quality, exceeded my expectations, only the product was delivered 21 days after the order was placed, very disappointing when it is the birthday present (it said 7-10 days not 3 weeks)
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Response from HEADICT
Hello, unfortunately delivery to Switzerland takes longer than to Germany due to customs clearance. The personalization actually took a little longer than usual. We are sorry that the birthday present did not arrive on time. We are very pleased that the quality exceeded your expectations. Best regards from the Headict team.
A
Rating: 3 out of 5
The embroidery is perfect. Too bad the cap itself is of poor quality. If you were to improve your excellent proposal, you could allow the choice of font per word and not per line (I don't like one letter on ALL the embroidery and would have liked to change it). With this font option and better cap quality, you deserve 20/20.
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Rating: 4 out of 5
Fast delivery, quality product
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Rating: 4 out of 5
3 first orders were delivered on time, but the 4th order took longer than you said.
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Rating: 4 out of 5
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Rating: 4 out of 5
It says on the site that shipping takes between 7 and 10 days. I received my order 2 and a half weeks later. But apart from that, it's perfect
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G
Rating: 4 out of 5
Beautiful headgear. Good quality. Wide range of products.
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A
Rating: 4 out of 5
Choice, prices and ease of use
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Rating: 4 out of 5
product quality
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A
Rating: 4 out of 5
Fast and responsive: I requested a cancellation and a refund, both of which went through without a hitch.
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A
Rating: 4 out of 5
Very good quality. I would have preferred a real 56. Size 57 is a bit large for me.
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Rating: 4 out of 5
After an error on a personalized order, the service was reactive, and new, compliant caps were created and sent out.
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G
Rating: 4 out of 5
Very extensive collection! Clear site with good filter options. What is not immediately clear is that the products come from abroad (France I believe) so shipping takes longer than you normally expect with a NL site.
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A
Rating: 4 out of 5
I like to order and personalize my caps from you. Don't forget to offer discounts to frequent buyers ;) Sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
Delivery was very fast. It would be nice to have more photos of the hats, caps, gapettes, etc. worn; it would be easier to imagine how the item would look, especially when you buy without trying it on.
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G
Rating: 4 out of 5
Collection excellent , but return shipment very poor , due to lack of return label for carrier !!!
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A
Rating: 4 out of 5
The cap is of good quality. However, it's a pity you didn't inform me in advance that the logo text would be almost illegible.
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G
Rating: 4 out of 5
Every year I order a personalized cap for my boyfriend as a gift with his initials and age. Some years the cap is stitched better than others. Often the colors on the website don't quite match the actual e colors either. Some caps have a green bottom, this can sometimes clash with your cap color choice. Despite these little things, I really like the concept of the cap.
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V
Rating: 3 out of 5
the processing was a bit lengthy
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