Customer reviews of HEADICT

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
5 10,5k 79% 4 2 059 15% 3 373 3% 2 169 1% 1 193 1%

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
Everything could be perfect, unfortunately I received a different item than the one on the website photo.
There is orange on the product I received which was not present on the photo. If I had seen the orange on the product I would not have ordered it. This is an annoying fact and should be reported.
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Acheteur Vérifié
Rating: 3 out of 5
Many difficulties in registering a delivery address different from the billing address
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Acheteur Vérifié
Rating: 3 out of 5
shipping costs not indicated for Switzerland a third of the price of the caps is too much
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Acheteur Vérifié
Rating: 3 out of 5
Poor quality. it's "made in china" (not indicated on the site for a hat). I expected better. the return went well despite a late refund.
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Acheteur Vérifié
Rating: 3 out of 5
I sent you a return for an exchange of the unpcomqmh order, to this day I still have not received the product. Delcour Franck
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Acheteur Vérifié
Rating: 3 out of 5
The gift box arrived completely ripped off and impossible to use.
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Acheteur Vérifié
Rating: 3 out of 5
a problem with a debited payment that had not validated my order. It's a pity that we have to do the research to prove the payment, make copies of bank statements and so on, when the service should be provided by the supplier. Fortunately, all's well that ends well....
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Acheteur Vérifié
Rating: 3 out of 5
Approximate delivery date to be regularly updated on the customer account in case of parcel delivery problems. Don't wait for the customer to contact you before reacting in case of parcel delivery problems; even if the customer service reaction was quick.
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Acheteur Vérifié
Rating: 3 out of 5
The cap arrived crumpled and in a simple cardboard box with no protection, I've already received caps where the back was rigid while this one wasn't at all... But the embroidery and colors are very well done.
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Response from HEADICT
Hello, We are surprised by your return, we take great care to send caps in a rigid cardboard box the size of the product. Was the box damaged on receipt? Concerning the back of the cap, it's flexible like the classic snapback models from New Era or Obey, which makes it possible to adapt to everyone's head. Have a nice day, The Headict team
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Acheteur Vérifié
Rating: 3 out of 5
The hat is one size but it is super large, it's a shame for such a price with the embroidery rather small on it. I am generally satisfied but it is a bit the "black point" of the order super large hat.
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Geverifieerde koper
Rating: 3 out of 5
Long delivery time. email for review I received before product was delivered. Nicely packed though.
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Geverifieerde koper
Rating: 3 out of 5
Speed of delivery from France is fast. Should speed become more important this would be insufficient.Service no experience with it
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Acheteur Vérifié
Rating: 3 out of 5
The cap is of good quality, but the embroidery quickly frayed on some of the letters, which is very disappointing. I even avoid wearing it, which is a shame, so as not to damage it further..... So I'm disappointed in the end.
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