Customer reviews of HEADICT

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
5 10,5k 79% 4 2 059 15% 3 373 3% 2 169 1% 1 193 1%

Reviews 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
Everything is absolutely perfect. Thank you for maintaining the high quality standards you do.
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Acheteur Vérifié
Rating: 5 out of 5
I ordered 3 caps and received 4 because the embroidery on one was wrong, which still makes 4 splendid caps (for the price of 3) and received them very quickly. A huge choice of caps and great personalization.
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Acheteur Vérifié
Rating: 5 out of 5
Cap arrived after a week, embroidery well done with a small flaw but nothing too serious.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect order, top packaging, top delivery tracking, D-day delivery
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Verifizierter Käufer
Rating: 5 out of 5
Simply everything super Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
The return should be free of charge
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Response from HEADICT
Hello, return shipping costs are indeed at the customer's expense, however, we offer the second shipment in case of exchange. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 5 out of 5
No complaints
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Geverifieerde koper
Rating: 5 out of 5
Careful packaging and shipping. Had my beret in quickly. Good quality beret
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
Great experience, I highly recommend Headict. See you soon :)
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Acheteur Vérifié
Rating: 5 out of 5
Niquel
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Acheteur Vérifié
Rating: 4 out of 5
The order went well, the delivery was on time and that's all to your credit, but imagine my surprise when I went to pick up my parcel at the post office and they charged me an extra 20.00 if I wanted to take possession of my parcel because customs had opened it. So I think it would be correct of you to warn the customer of these inconveniences (so not 7.- but 27.-).
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Response from HEADICT
As Switzerland is independent of the European Union, it is subject to import/export laws. When goods are imported into Switzerland, VAT is normally calculated on the basis of the invoice price of the goods and all costs incurred up to the point of destination.
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Acheteur Vérifié
Rating: 5 out of 5
Site and product description clearly explained. Delivery and packaging beyond reproach.
I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
Very good, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was not made and I had to go alone to the TNT platform to pick up my parcel.
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Response from HEADICT
Hello, We have contacted the carrier and they did not deliver as planned. We apologize for the inconvenience. We have refunded the delivery costs. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with the product, the packaging and the delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
The deadline was met and the quality is there. A flawless job
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Acheteur Vérifié
Rating: 5 out of 5
neat packaging. Top product presentation. Very good quality beret.
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Acheteur Vérifié
Rating: 5 out of 5
My head size is 60cm but the XL is too small.
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Acheteur Vérifié
Rating: 5 out of 5
I can only rate you every time with 5 stars The item is totally to my liking, and I was able to give my husband great pleasure, and this in record delivery time .
The same goes for the customer service, with whom I had the kindest and most competent telephone contact. Thanks again for everything.
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Acheteur Vérifié
Rating: 5 out of 5
I ordered two hats, one of which was too big. I returned one for a refund and ordered a new one the size down. The return was processed quickly and I received my new hat on time. The hats are great and the after-sales service is efficient.
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Acheteur Vérifié
Rating: 5 out of 5
Our chef's hat would be more personalizable if we could put stickers or symbols on the object to be personalized.
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Geverifieerde koper
Rating: 5 out of 5
Nice cap. Good quality. Fast delivery good price
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Acheteur Vérifié
Rating: 5 out of 5
I bought a Nike cap for my little goddaughter, I was delivered on time, beautiful product, she was delighted. Thank you Headict
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Acheteur Vérifié
Rating: 5 out of 5
I'm very happy
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Verifizierter Käufer
Rating: 4 out of 5
Very nice product. Just as I imagined it would be
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Acheteur Vérifié
Rating: 5 out of 5
Super Cap embroidered quality and delivery earlier than expected. Product well packed in its small bag and order prepared by Angie ; -) . Responsive and attentive customer service. In short... An experience to be repeated.
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Acheteur Vérifié
Rating: 5 out of 5
very well
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Acheteur Vérifié
Rating: 5 out of 5
Great product Fast delivery
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Verifizierter Käufer
Rating: 5 out of 5
The cap was easy to design and the delivery went smoothly.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, Fast and Super Quality
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Verifizierter Käufer
Rating: 4 out of 5
Everything went well... Only the creator is not so good....hoffe that still improves...quality is very good...
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Response from HEADICT
Hello, thank you for your comment. We are working on optimizing our personalization module on a daily basis. You are welcome to contact customer service at [email protected] and report the problem you have encountered. We are pleased that you are very satisfied with the quality. Best regards - Your Headict Team.
G
Geverifieerde koper
Rating: 4 out of 5
Am satisfied with order fulfillment and also like the hats.
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Acheteur Vérifié
Rating: 5 out of 5
Very good. Fast, good quality, impeccable packaging. Very nice.
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Acheteur Vérifié
Rating: 5 out of 5
At the top
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Acheteur Vérifié
Rating: 5 out of 5
Super perfect beautiful product. Nikel. Very fast delivery. Price a little high.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Correct order and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Hassle-free delivery, even if a little expensive. Nickel product, simple but effective packaging.
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