Articles received correspond to the presentation on the website. Export tax (delivery in Helvetia) Ultra-fast delivery Perhaps just a better indication of the item's thermal qualities (summer headgear, winter headgear, etc.).
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Acheteur Vérifié
Rating: 4 out of 5
Get MORE
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Verifizierter Käufer
Rating: 4 out of 5
Order arrived promptly in the desired quality.
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Acheteur Vérifié
Rating: 4 out of 5
Reliable service and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Most web stores now offer free returns. It's a shame to have to pay for a return, especially when it comes to size issues (brands are not uniform on the subject).
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Acheteur Vérifié
Rating: 4 out of 5
Too expensive but...
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Response from HEADICT
Hello, the prices applied on the site correspond to the recommended retail prices and those of the shipping costs to the service provided. Your order was placed on the evening of 24/04, shipped on 25/04 at 12pm and delivered on the morning of 27/05. Sincerely, The Headict team
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Geverifieerde koper
Rating: 4 out of 5
Delivered as ordered and promptly answered questions.
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Acheteur Vérifié
Rating: 4 out of 5
The problem is that the image you get when you choose the product on the website does not correspond to the final product. I received a black and orange FLUO cap... I thought it was a normal orange. Also, the visor is short. I'm satisfied with the delivery but disappointed by the big difference between the product and the site.
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Response from HEADICT
Hello, We pay attention to each description of the products presented on the site. In fact, you will find the cap details under the embroidery color panel. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
My assessment of the merchandise is due to the fact that the cap is too small, so I am sending it back for the identical model in a larger size. Thank you.
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Response from HEADICT
Hello, We are waiting for your return, it will be processed within 48 hours after receipt. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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A
Acheteur Vérifié
Rating: 4 out of 5
Corresponds to my order and expectations
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Acheteur Vérifié
Rating: 4 out of 5
Pleasantly surprised by the speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
The work on the cap is well done, the delivery in its fabric pocket fantastic and fast. I would have thought that the embroidery would be much thicker and more opaque than this. If it's feasible in terms of cost and technique, think about canvas caps, as the wool look doesn't make the cap look elegant, or even "worn" I think.
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Acheteur Vérifié
Rating: 4 out of 5
When you have a small head like me, 54-55 is still too big.
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Acheteur Vérifié
Rating: 4 out of 5
What I expect from a web service. Quality product.
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Acheteur Vérifié
Rating: 4 out of 5
For a 2nd purchase, product always impeccable. But the delivery did not arrive in my mailbox this time... Nice little canvas bag. When will I get free delivery?
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Acheteur Vérifié
Rating: 4 out of 5
Happy with my 2 orders from headict.
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Verifizierter Käufer
Rating: 4 out of 5
The cap unfortunately had a few defects, the print of the number sign was changed to an asterisk and the original Snapback sticker on the underside of the cap was carelessly removed
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Response from HEADICT
Hello, we are sorry if, despite careful checking, we have made a mistake. We would like to apologize for this. Please contact customer service at [email protected] so that we can resolve this matter to your satisfaction.
A
Acheteur Vérifié
Rating: 4 out of 5
Very fast ordering and delivery Very pleasant and entertaining website Very pleasant and professional customer service. Clear and concise explanations
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Verifizierter Käufer
Rating: 4 out of 5
Friendly and fast communication on the phone.
Fast processing and delivery and top quality
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Acheteur Vérifié
Rating: 4 out of 5
The malfunctioning of the site during payment triggered double charging with a credit received later. All that was needed was to display an information message to avoid this inconvenience.
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Response from HEADICT
Hello, Our site has undergone the maintenance necessary for its proper operation. However, you were notified within 60 minutes of placing your order and we immediately rectified the problem. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
I'm disappointed ....because I ordered 2. Caps with personal embroidery. Ms I received only one bag of packaging For 85euros of order I find that not cool.
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Response from HEADICT
Hello, Our cloth bags are adapted to the size of the shipping carton and to protect the caps during transport. Caps are normally sent in tissue paper and we have made it a point of honor to pack our products in the best possible way. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Thank you for your service.
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied Fast delivery and product in good condition
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Acheteur Vérifié
Rating: 4 out of 5
Product as described RAS
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Acheteur Vérifié
Rating: 4 out of 5
Price higher than in-store price. Shipping costs need to be reviewed. The cap costs me 25euros... 18euros in store...
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Response from HEADICT
Hello, the prices proposed on the site correspond to the selling prices advised by our supplier. Shipping costs correspond to the cost of delivery in France within 48/72 hours. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
well
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Geverifieerde koper
Rating: 4 out of 5
Nice assortment. Fast shipping. Service I haven't needed yet.
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Acheteur Vérifié
Rating: 4 out of 5
Good.
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Acheteur Vérifié
Rating: 4 out of 5
The quality of the product is acceptable but the embroidered text is not centered.... It's unfortunate because otherwise for me it's flawless.
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Response from HEADICT
Hello, It is possible that your cap was overlooked during order preparation. In order to resolve this incident, please send a photo to customer service via [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
great
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Acheteur Vérifié
Rating: 4 out of 5
The goods were not delivered to the relay point but to another one.
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Response from HEADICT
Hello, we have contacted the postal service and they have not complied with our request. We apologize for the inconvenience. In order to maintain a commercial agreement, the shipping costs have been reimbursed. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
order conforms to description, received quickly just one comment: it would be better if delivery and returns were free of charge
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Response from HEADICT
Hello, we offer free shipping on orders of 75 euros or more. Regarding returns, the customer is responsible for shipping costs. We offer the second shipment in exchange. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Quick delivery. Cap well protected. The only problem is that the cap has creases and on linen. I'm thinking of trying to redo its original creases with the use of a patte mouille to remove wrinkles as well. Hopefully everything will be back to normal.
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Response from HEADICT
Hello, We take great care in storing and packaging our products. However, it can happen that the linen (a fine and sensitive material) wrinkles on certain parts of the cap. You can use a steamer or the steam from an iron to remove these wrinkles. In this case, please do not hesitate to contact customer service at [email protected] Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
One cap was not to my liking and for delivery and return I just lost 18.50 this I find very much.
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Acheteur Vérifié
Rating: 4 out of 5
The product meets my expectations. Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
The embroidery on the cap is pretty average, but that doesn't stop me from recommending long deliveries, but the cap's cut and embroidery are top-notch. Thank you Tony
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Response from HEADICT
Hello, It is possible that a hat has been overlooked. If necessary, please contact customer service at [email protected] Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Good.
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Acheteur Vérifié
Rating: 4 out of 5
Great customer service Great delivery time too
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