Reviews HEADICT

Too bad... the quality is impeccable...

The cap is of good quality. However, the color of the embroidery for personalization is nothing like the one displayed on the site. I asked for a burgundy red, and I ended up with a sort of bright violet/pink. Luckily I had a burgundy red textile felt on hand to correct this. For the price of the cap and the wait, it's expensive.

Hello, One hat is very good, the other one, the superman for kids, the pompom came off on the 2nd day.

The cap isn't what I expected and it doesn't specify how you can return an item (to exchange it for another), for example.

The photo of the cap was not accurate enough to show a slightly square shape on the front, which does not suit me. The size I ordered is too large, even though I had measured my head correctly and was within the suggested size range. Best regards.

I expected a better quality product for the price.

Moderately satisfied

Lack of follow-up and suggestions from the technical team Very disappointed by the product delivered compared to the visual of the product offered online FRENCH-MUD

My package has not been delivered. The package was returned directly to the shipper. I will change my mind when I receive my package.

Non contractual visual. Very disappointed with the quality compared to my previous purchase. Embroidery much thicker than shown in image.

No I bought a cap from you on the pretension that it was made in France It's made in Bangladesh It's a lie I'm disgusted...

Very satisfied with the delivery time, but the cap I ordered arrived with a manufacturing defect and customer service told me that the model was no longer available for exchange...

Photographs of caps mislead the buyer: for example, I ordered a cap that appeared to be entirely black when photographed, but on delivery it turned out that the underside of the visor was white.

The rendering on the site was very far from what we received. And we will not be reimbursed despite our return, the reason being that our order was personalized. At the time of making the return, I searched the site on this very subject and in the returns category I didn't find this point, only the one about return dates. Total disappointment.

I bought the same brand of cap but in a different color on stylefile, the returns are free.

Size error on my part, but they refused to exchange the product, which was supposedly damaged and had no label, even though the label was still there. The product was in the same condition as when I received it, and had never been worn.

No, because I paid for expensive delivery and it didn't arrive on time.

Hi Headict team, yes I received my Trucker cap with good quality embroidery. The small problem is that for me, it seems that a TRUCKER cap has 3 sides in mesh and not canvas as received on delivery, so there is missing data in the technical description of this product.

Quality product, but delivery a little too slow for my taste, probably due to the previous bank holiday.

Order received quickly but size smaller than ordered, for both caps... being in the dom Tom, too expensive to send back... too bad.

Missing in the delivery tracking linked to colissimo

Very long delivery. Instead of 10 days it took more than 3 weeks. One day I'm told that the order has left and the next day I'm told that it hasn't left yet.

The finish of the hat is deplorable, with poorly glued edges. Even if the price is low, the product should at least be properly made. That's how you build customer loyalty, even if the customer service on the website is good.

Delay and delivery error, partly made up for by your customer service and an express parcel.

Hello, Paying shipping costs, I am very disappointed with the delivery time, I ordered on Friday, July 22 and I received it on Wednesday, August 3. Regarding the products, satisfied. Sincerely

I'm waiting for the package to be returned and for the cap to be shipped in my SIZE.

The website told me that the cap would arrive between 5 and 10 days after the order. I wanted to give it as a present on Saturday 23rd after having ordered it on Thursday 15th, so to find out if I would be able to give it as a present I sent a message to customer service who never replied. Finally, the cap arrived yesterday (Tuesday 26/07), 11 days after the order, which is a shame. Great quality!

Corresponds to my expectations "

The website and the quality of the products are excellent. On the other hand, tnt are amateurs...

Apart from the fact that I ordered a bit large, the quality of the product is not what you would expect from the photo. I returned the goods 3 days ago in their original packaging.

I chose a white cap and I can see that the seams are rough and the cap is not very clean. Micro yellow spots and blue marks. Not obvious, but still. I'm keeping it because I don't have time to return it, I'm going abroad tomorrow. Last and only time...

I would like to understand how I can receive something so badly sewn for that price? Spaces not respected Stitches badly sewn, finally a horror I would like to know how to proceed to a return, an exchange or even a refund Thank you Sincerely Maxime Huet

The cap I ordered from Cayler & Son "Legalize it" is not exactly what I received. The little leaf motifs on the cap have been replaced by a hat and a pair of scissors. Disgraceful, this is the last time I order from your site.

A label on the bottom of the cap left a trace of glue on my visor.

Very dry of the quality of the product. Should be classified as a Bob and priced at 30-35 like the Bob jean. Sorry but not happy.

The product delivered has many imperfections at the seams and the color is faded. I will return this product to you in the hope that the next one will be of good quality.

Merchandise.

The parcel was well packaged and arrived in good condition. Unfortunately, the hat is too big for me, so I sent it back to the sender. Your sizing system seems unreliable. You're almost the only company on the market where it works like that. I don't think I'll do it again.

You know very well that you need foam between each hat so as not to deform it during shipment and also during storage, so why didn't you put this foam with my hat? Why no cork delivered with the shipment? our competitors deliver cork and foam... come on guys, make an effort, I wear a lot of hats and that's not good Mehdi!

The photos are average, which means that the product received is far from what was expected.