Reviews HEADICT

Everything could be perfect, unfortunately I received a different item than the one on the website photo. There is orange on the product I received which was not present on the photo. If I had seen the orange on the product I would not have ordered it. This is an annoying fact and should be reported.

I was at home on the day of delivery and the driver didn't even ring. I simply received a text message telling me that in my "absence" the parcel had been dropped off at a relay point a long way from my home. TNT sent me back to Headict, with no reimbursement of shipping costs to date. To be avoided.

I was satisfied with my first order because I received the package on time and my credit card was charged correctly. I am not at all satisfied with my second order. I placed my order on 23.12.2015 and never received my package. Today is 02.03.2016 and still nothing.

Late delivery

I ordered a customizable snapback with a green underside, but I received an all-black cap and the typeface is small compared to the one on the site. Big disappointment.

Many difficulties in registering a delivery address different from the billing address

The parcel arrived within 24 hours but not at home, the TNT service is incompetent, given that they always drop the parcels off at the relay services, citing absences from home Customer service cannot be reached by telephone? Very poor rating

Shipping costs not indicated for Switzerland a third of the price of the caps is too much

No i received the jacket but some buttons are missing bad quality

Poor quality. it's "made in china" (not indicated on the site for a hat). I expected better. the return went well despite a late refund.

I sent you a return for an exchange of the unpcomqmh order, to this day I still have not received the product. Delcour Franck

The gift box arrived completely ripped off and impossible to use.

A problem with a debited payment that had not validated my order. It's a pity that we have to do the research to prove the payment, make copies of bank statements and so on, when the service should be provided by the supplier. Fortunately, all's well that ends well....

Package shipped very late, customer service unable to make up for the delay, did not call back even though they should have after asking... Embroidery on personalized caps not up to scratch... My previous orders were of far better quality. Not sure I would recommend...

The size did not fit we were obliged to send the item back for exchange at our expense

Approximate delivery date to be regularly updated on the customer account in case of parcel delivery problems. Don't wait for the customer to contact you before reacting in case of parcel delivery problems; even if the customer service reaction was quick.

The cap arrived crumpled and in a simple cardboard box with no protection, I've already received caps where the back was rigid while this one wasn't at all... But the embroidery and colors are very well done.

The hat is one size but it is super large, it's a shame for such a price with the embroidery rather small on it. I am generally satisfied but it is a bit the "black point" of the order super large hat.

Long delivery time. email for review I received before product was delivered. Nicely packed though.

Speed of delivery from France is fast. Should speed become more important this would be insufficient.Service no experience with it

The cap is of good quality, but the embroidery quickly frayed on some of the letters, which is very disappointing. I even avoid wearing it, which is a shame, so as not to damage it further..... So I'm disappointed in the end.