/10
★★★★★
based on 13286 reviews published
★★★★★
based on 13286 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered and paid for a cap 21/11 but still nothing. Only 3x a message that there is a delay after I sent an email. Too bad.
Geverifieerde Koper
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Answer from HEADICT
Hello, You can contact our customer service. We only registered one order from you on 27/06 and it was shipped on 28/06. Have a nice day. Headict team
1
/5
★☆☆☆☆
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Verifizierter Käufer
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1
/5
★☆☆☆☆
Acheteur Vérifié
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
Wanted to return order but never had response from webshop
Geverifieerde Koper
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Answer from HEADICT
Hello, Following your August email a reply was sent to you, perhaps it was in your spam. Please find below the link with the procedure to follow for exchanges and returns. https://www.headict.nl/content/7-ruilen-en-retouren For further information we remain available at the following address: [email protected] I wish you a pleasant day. Best regards Swan
1
/5
★☆☆☆☆
Acheteur Vérifié
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
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Verifizierter Käufer
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1
/5
★☆☆☆☆
Acheteur Vérifié
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
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1
/5
★☆☆☆☆
I have not received my parcel.
Acheteur Vérifié
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Answer from HEADICT
Hello, Thank you for your order. For overseas shipments and following the Covid 19 pandemic, shipments are subject to naval transit instead of air transit, which delays delivery times. We sincerely apologize for this inconvenience and confirm that your parcel is on its way. Yours sincerely, The Headict team
1
/5
★☆☆☆☆
The product is different from the photo
Acheteur Vérifié
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Answer from HEADICT
Hello and thank you for your order. Please send photos and details of the product received to our customer service department at [email protected]. We will of course find a suitable solution. Kind regards, The Headict team
1
/5
★☆☆☆☆
I have received nothing
Acheteur Vérifié
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Answer from HEADICT
Hello, shipments outside the EU require customs clearance, which can take up to 10 days depending on the number of parcels in transit. We're sorry about this and can confirm that your parcel is on its way. Kind regards, The Headict team
1
/5
★☆☆☆☆
I bought a NASA truckercap from you and the power supply had a weave defect and in the packaging was no return option described therefore I ordered another one de was flawless
Verifizierter Käufer
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Answer from HEADICT
Hello, we are sorry that you have received a defective cap. Please contact customer service at [email protected] so that we can resolve the matter to your satisfaction. Best regards from the Headict team.
1
/5
★☆☆☆☆
Hello, good on the whole but I was not asked to validate the 2nd embroidery on the side of the cap which is completely illegible, I invested 450 euro in 10 caps and the writing on the side is ILLEGIBLE, WHY? not to have sent me my validation also for the 2nd embroidery!!!!
Acheteur Vérifié
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1
/5
★☆☆☆☆
My goods have still not arrived after 2 weeks
Verifizierter Käufer
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Answer from HEADICT
Hello, unfortunately your parcel has been lost. As discussed, we have resent the cap to you and thank you for your understanding. Best regards from the Headict team
1
/5
★☆☆☆☆
I have not received my order so I can only assess that it is long and that you are asking me for an evaluation without considering whether the product has been delivered.
Acheteur Vérifié
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Answer from HEADICT
Hello and thank you for your order. The parcel was delivered on the day of your comment. Please bear in mind that shipments outside the EU are subject to customs clearance, which can lengthen delivery times. Sincerely, The Headict team
1
/5
★☆☆☆☆
Still after over two weeks nothing received and no response to emails
Geverifieerde Koper
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Answer from HEADICT
Dear, Thank you for the comment. We invite you to check your SPAMS, we sent you several emails. The parcel has been delivered last Wednesday. Best regards, The Headict team
1
/5
★☆☆☆☆
Kak delivery
Verifizierter Käufer
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Answer from HEADICT
Hello, unfortunately your parcel has been lost. We have resent your order as requested. Best regards from the Headict team.
1
/5
★☆☆☆☆
Hello, I still haven't received my cap. Did it get lost on the way? I can't track it. Thank you for your patience.
Acheteur Vérifié
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Answer from HEADICT
Thank you for your order. Your package was in customs clearance and arrived in Canada on 02/07. Delivery is scheduled for 08/07. Best regards, The Headict team
1
/5
★☆☆☆☆
Until today I have not received delivery of my order!!!!!!! And you guys already dare to ask what I think of Headict.Where is my cap??????
Geverifieerde Koper
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Answer from HEADICT
Dear, Thank you for your comment and we apologize for the inconvenience. We contacted BPOST and opened an investigation. We will keep you informed as soon as possible. Best regards, The Headict team
1
/5
★☆☆☆☆
After 11 days I still have not received my order and I have no idea when I will get it. I have not received any information about this from Headict or from and from the carrier of the order. Very disappointing.
Geverifieerde Koper
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Answer from HEADICT
Thank you for the comment. Several emails have been sent to you. We invite you to check the SPAMS. The parcel has been delivered yesterday. Best regards, The Headict team
1
/5
★☆☆☆☆
I haven't received anything yet, also have a hard time getting in touch with you guys and when looking for my package it says in shipment, but had an email saying I should have received my package by now...?
Geverifieerde Koper
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Answer from HEADICT
Dear, Thank you for your order. The parcel has been delivered the same day of your comment. 😉 Kind regards, The Headict team
1
/5
★☆☆☆☆
Thanks for your email. Couldn't reach you myself. My order was never delivered unfortunately. Like to hear from you how to solve this. Goodbye Johan van de Laar
Geverifieerde Koper
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Answer from HEADICT
Dear, Thank you for your order and we apologize for the inconvenience. Do not hesitate to contact our customer service at [email protected] Best regards, The Headict team