Reviews HEADICT

I had made a custom logo on the side of the cap .... Missing on delivery

I was surprised by the size of the choker I received, I wasn't expecting this type of item at all... May I suggest that you indicate the dimensions of this type of item in your online catalog... Best regards.

It's not the cap I'd selected, nor the color or shape.

A justified change of product type, however it would have been appreciated if this had been indicated before placing a personalized order which is neither exchanged nor reimbursed. Too bad, because up to now it's been perfect.

Ordered wrong product and in addition must send back at my own expense with track and trace, so beret of 40 euros cost me 18 euros on shipment and did not get desired product. I am still waiting my costs 40 euro refunded to my bank account

Impossible to evaluate for the moment as I still have no news of my order placed more than two weeks ago.

Pay for the return pfffff and be forced to print a voucher when it is so simple to send us an invoice with a note for the return.

Goes better

Can't see our logo on the site properly. Received my hat quickly but can't see the logo at all. Very disappointed with my purchase

After ordering it took quite a long time until delivery Ca 14 days.

Hat too small for a man

Product not as described due to a badge that is not on the item.

Received wrong size for a Bob, ordered size S, received M. The returnBAL postal service did not work.

It turned out bigger than I thought. Would have preferred a ? Smaller model

Flat cap did not look nicely finished, push button front visible which is ugly. Maybe I can exchange it ?

I was expecting a comfortable cap. Instead, I got a piece of junk made in china.

Hello, for my 1st cap with personification request, the side inscription is not straight (not horizontal): too bad because I often order custom. In short, I have to find another manufacturer if nothing is done. French know-how has disappeared. Thank you.

Item not received the first time but quickly reshipped. I advise you to drop the colissimo service, they are liars and dishonest. I've had a personalized cap made, and apart from one spot where the embroidery is a little loose but not serious, it's superb.

I ordered a DBZ cap from Headict. The site is well designed and delivery was fast. I am however very disappointed with the quality of the capslab cap. The top button isn't centered at all, and the stitching isn't very good. I hope it will be as sturdy as I expected. I also found it 10 cheaper near me. Apart from the quality of the product, there's nothing to say about the service.

I returned the package because the hat is too big.

Hello, I have just picked up the package for my order 299788 and the contents do not match. I had ordered a Hester copper hat and instead I received a brown wool Stetson hat with a feather, reference 2528101. Could you please explain to me how to obtain the product of my original order? cdt, Aurélien SICAUD

Letters on the side are sloppy . Visor on the short side is 20 mm different from the other cap See order rxurqlrti P van Loon Spaarnestraat 152 3812 HK amersfoort

I have mixed feelings. The caps are well made, but the lack of any indication as to whether the embroidery is more feminine or masculine is cruelly lacking. The rendering on a computer screen is not necessarily faithful to reality. I end up with a cap I can't wear. The color of the embroidery isn't actually masculine...

I love your products, but it's now been 2 deliveries that are not going well. My order dates from 27.07 and the product still hasn't arrived and is still marked as "En cours d'acheminement" on the Colissimo website. I find that your site lacks a contact number to reach you and allow the customer to make the link between Colissimo and Headict. Manuel Blin

Several orders and always too long a delivery time, especially during sales periods.

Package stored in Click&Collect with broken seals, therefore unworkable. In addition, due to inadequate packaging, the frame of the pair of glasses is broken (absence of foam or other protective materials).

When you set a new delivery address, it would be good to respect it.

Preparation time too long (2 weeks)

I sent you back a cap for modification and you sent me back the same one without making the modification. I paid the colissimo for nothing. Sav not great I'm disappointed

Good afternoon I have ordered a hat is to 2 days arrived quickly but I was not satisfied with the model so sent back for almost 15 euros for another model and 20 euros extra payment because he was more expensive neatly transferred sent via DHL after 4 days myself had to inquire whether it had arrived got message of yes but am still waiting for the new model hat are already

I had ordered a grey beanie and received a black one.

A little disappointed with the last purchase, the size l is much larger and the shape is different from the hat I wanted and has a lack of ventilation so the straw remains very wet and deforms the hat.

Delivery took over 14 days. Too bad.

3 hats ordered. 2 hats have a defect and the 3rd, the size indicated on the site does not correspond. Return coupon not respected because I wanted the exchange of a hat and avoid paying shipping again. Everything was refunded to me except the shipping costs of the return which should have been (see right INC) A voucher of 15 is offered to me but good more very desire to order.

No 1-800 number and we trust that returns from Canada are very expensive.

The cap I ordered is not the one I would have liked to have. It is different in visor size and cap height, even though I have the "same" model.

Scam I ordered an embroidered cap. I end up with a very small embroidery on the side, nothing to do with the photos shown on the site. 1st and last order from you.

Too bad shipping costs are yours if a cap does not fit or is not good, otherwise everything is done correctly and they are top products.

The products were as described and very pretty. On the other hand, express delivery was a useless extra cost with an unscrupulous carrier, a real shame.

Nothing to report except that the cap adjustment is not great.