9.4/10
★★★★★
based on 13294 reviews published

Latest customer reviews

5 /5
★★★★★

Good, pleasant after-sales service

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5 /5
★★★★★

No worries about delivery, product and reliability; Thank you.

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2 /5
★★☆☆☆

I chose Colissimo delivery and it was impossible to evaluate the product as it never arrived ... I suspect that the problem is not with your site but with the service provider (who is often incompetent) but I'll take advantage of this review to see if any action on your part is possible.

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Answer from HEADICT
Hello, Thank you for your comment. As indicated on the tracking link, your package could not be delivered and is in return shipper. We invite you to return to our customer service via [email protected] to confirm your delivery address. Kind regards, The Headict team
3 /5
★★★☆☆

Bonjour a tous Je pensais trouver sur votre site qui m'a bien séduit des chapeaux de qualité (bailey spécialiste americain )qu'elle surprise et déception en découvrant provenance chine il serait important de le signaler. A product that can be found on any market in France for 30 euros.

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Answer from HEADICT
Hello, thank you for your comment. Most of our hats are indeed made in Asia. However, we remain at your disposal to guide you in your choices. Sincerely, The Headict team
3 /5
★★★☆☆

One of the 2 caps delivered has a defect, I made a request to Customer Service, I had a quick return requesting photos (09/07) and since then nothing, despite a reminder. My email address: [email protected]

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Answer from HEADICT
Hello, Thank you for your order. As indicated by email: New Era inserts a cardboard backing behind the back of the cap to hold the front of the cap in place during packaging. This means that the sweatband will drop during packing. However, it will return to its normal shape after being worn several times. Kind regards, The Headict team
4 /5
★★★★☆

Hello, I'm very happy with the quality of my personalized cap. The 3D embroidery is more olive green than khaki, but the result is very nice! However, I have the feeling that the cap is slightly too small. I'm fastening it on the last point of attachment, whereas I usually use 3 or 4 points. Is it a head circumference defect or does it run small? Or maybe I've just got a big head!

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4 /5
★★★★☆

After 4 orders on this site, I can only recommend it. Good products, new products and fast deliveries!

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5 /5
★★★★★

Top

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5 /5
★★★★★

2-day delivery: fast, efficient

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5 /5
★★★★★

Good product, fast delivery!

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4 /5
★★★★☆

Very good quality but it took a long time to arrive and on top of that you don't deliver to Morocco.

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Answer from HEADICT
Hello, Thank you for your order. As indicated on the website, 7 to 10 days are necessary for product customization. We only ship to Europe and North America. Best regards, The Headict team
5 /5
★★★★★

Delivery took a little longer than expected, but the product was perfect and the customer service was very good.

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

Fully satisfied

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5 /5
★★★★★

Quality hats, sent quickly. The only complaint is that you have to pay to return them.

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5 /5
★★★★★

Very good site I recommend

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5 /5
★★★★★

Super fast delivery, the cap and bob look great on me.

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5 /5
★★★★★

Very good service , too bad the cuts didn't fit my head .

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5 /5
★★★★★

Top

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5 /5
★★★★★

Perfect

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5 /5
★★★★★

Wide choice of caps to personalize, very well made, high quality, with no apparent flaws. All this for very reasonable prices. I'm already on my 3rd cap, and I'm sure it won't be the last!

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5 /5
★★★★★

Fast, efficient customer service

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5 /5
★★★★★

Everything is OK

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4 /5
★★★★☆

Fast delivery, personalized cap of very good quality, just a small negative point on the size of the personalized writing on the cap which is slightly smaller than usual.

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4 /5
★★★★☆

Hello, very good quality product. This gift was very much appreciated.

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5 /5
★★★★★

TOP

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5 /5
★★★★★

Great, fast. One doubt about the product's evolution over time, I'm afraid the black of the cap doesn't stand the sun too well, but we'll see! Otherwise, it's really nice and the finish is clean. A personalized gift that makes a lasting impression.

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5 /5
★★★★★

RAS, super, I recommend

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3 /5
★★★☆☆

Goods arrived without delivery note/invoice and return form

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Verifizierter Käufer
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Answer from HEADICT
Hello, to protect the environment, we do not send printed invoices and delivery bills. You can find your invoice in your customer account. You can also find the return form on our website at https://www.headict.de/content/7-ruckgabe-und-umtausch. If you have any questions or queries, our customer service team will be happy to help. Best regards from the Headict team.
5 /5
★★★★★

Cap meets my expectations, delivered in 48 hours.

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5 /5
★★★★★

Superb cap. Fast delivery. Great site.

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4 /5
★★★★☆

Correct service. The only drawback, and not the least, is that the return for exchange is at the customer's expense, which represents a substantial sum.

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5 /5
★★★★★

OOK !!!!

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5 /5
★★★★★

Fast delivery, quality merchandise.

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5 /5
★★★★★

A little expensive but a good product

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5 /5
★★★★★

ALWAYS PERFECT

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3 /5
★★★☆☆

Package not received.

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Answer from HEADICT
Hello, Thank you for your order. Due to an incomplete delivery address, your parcel was dropped off at a relay point and was picked up on Monday 13th July. Kind regards, The Headict team
5 /5
★★★★★

Very pretty colors, great quality!

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5 /5
★★★★★

Very satisfied!

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4 /5
★★★★☆

Basically all good, only the return/exchange conditions are confusing (return is only 2 weeks from receipt, exchange 4 weeks), I would really prefer uniformity.

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Verifizierter Käufer
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