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M
Rating: 2 out of 5
I forgot to add one thing that I had forgotten and they would not send it to me unless I paid new postage after a rather large order.
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Customer reviews of Herbitas
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 717 published reviews
Summary of reviews
The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great products and delivery in record time!
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I
Rating: 5 out of 5
Everything is perfect. Thank you very much
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S
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
good
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E
Rating: 1 out of 5
Order received 1 product out of two no response no refund shipping fees outrageously the conclusions company to avoid
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Response from Herbitas
Hello,
We are sorry for this situation and understand your dissatisfaction. After consulting our administrative department, we confirm that the refund has already been processed.
Please feel free to check your bank account and contact us if you need more information. We remain at your disposal for any questions.
We are sorry for this situation and understand your dissatisfaction. After consulting our administrative department, we confirm that the refund has already been processed.
Please feel free to check your bank account and contact us if you need more information. We remain at your disposal for any questions.
L
Rating: 5 out of 5
arrived in perfect condition and on schedule
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L
Rating: 5 out of 5
Serious company,always keeping up with our professional needs.top
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J
Rating: 5 out of 5
Good
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K
Rating: 5 out of 5
Order received and in perfect condition
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R
Rating: 5 out of 5
Well
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R
Rating: 5 out of 5
Top seller
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A
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
Fast and good quality/price products
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M
Rating: 5 out of 5
I am happy. I would like you to send me more information about the products that I can use in my area, and even the new products that you are bringing out. Thank you
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C
Rating: 5 out of 5
All good
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S
Rating: 5 out of 5
The orders are quickly shipped and everything is always well packaged. Always a friendly and attentive staff on the phone.
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M
Rating: 4 out of 5
All perfect
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G
Rating: 5 out of 5
Fast and efficient service
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J
Rating: 5 out of 5
Very good delivery. It always arrives very well what I ordered and very fast.
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O
Rating: 4 out of 5
They have a wide variety of quality products most of them, but it would be nice if they had headquarters in Valencia city to pick up the products at no cost.
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C
Rating: 5 out of 5
Molto soddisfatto
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A
Rating: 5 out of 5
Many years of very good experience with Herbitas
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P
Rating: 5 out of 5
ALL PERFECT
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T
Rating: 5 out of 5
Very satisfied
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O
Rating: 4 out of 5
All correct with the purchase order. Delivery time could be improved. 4-5 working days.
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F
Rating: 5 out of 5
All great
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M
Rating: 5 out of 5
Ok all
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P
Rating: 1 out of 5
It took many days to receive the order
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Response from Herbitas
We sincerely regret the delay in the delivery of your order. We know how important it is to receive your products on time and we understand your discomfort. During Black Friday, the volume of orders exceeded our expectations, which unfortunately generated some delays in deliveries.
We apologize for any inconvenience this may have caused you and assure you that we are working to improve our processes to prevent similar situations from happening again.
Best regards,
We apologize for any inconvenience this may have caused you and assure you that we are working to improve our processes to prevent similar situations from happening again.
Best regards,
J
Rating: 5 out of 5
Well
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M
Rating: 5 out of 5
Great
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R
Rating: 4 out of 5
I would like to receive the invoice by mail
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A
Rating: 5 out of 5
Thank you
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G
Rating: 1 out of 5
I have not even received the order
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A
Rating: 5 out of 5
All great
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C
Rating: 5 out of 5
Satisfied with the service
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M
Rating: 4 out of 5
well
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C
Rating: 5 out of 5
Excellent ... as always ...!
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I
Rating: 5 out of 5
Very happy and very grateful for the nice detail of the agenda.
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N
Rating: 1 out of 5
I did not receive the product in good condition nor the invoice.
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