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R
Rating: 5 out of 5
Professional and always fast in shipping
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Customer reviews of Herbitas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 732 published reviews
Summary of reviews
The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.
Reviews 1, 2 and 5 stars
Reset filtersQ
Rating: 5 out of 5
OK
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A
Rating: 5 out of 5
All good
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I
Rating: 5 out of 5
As always; fast and efficient.
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R
Rating: 5 out of 5
everything is fine and correct
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A
Rating: 5 out of 5
Everything perfect
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P
Rating: 5 out of 5
Fast shipping
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B
Rating: 5 out of 5
Fast! And professional! Whenever I need something urgent for my clinic, I call them, they never fail.
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C
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
It has a wide catalog with quality items at reasonable prices
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M
Rating: 5 out of 5
Very good, precise and available
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O
Rating: 5 out of 5
Everything has gone great
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Z
Rating: 5 out of 5
The package arrived in perfect condition and all the material as well.
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N
Rating: 5 out of 5
I had a problem with the shipping method because I accidentally marked pickup at the physical location and I contacted them and they solved it quickly. The day after the call I received the package.
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B
Rating: 5 out of 5
yes thank you
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K
Rating: 5 out of 5
Great service, quick delivery. I’ll definitely be ordering again
G
Rating: 5 out of 5
Everything perfect
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J
Rating: 1 out of 5
I still haven't received half of the order.
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M
Rating: 1 out of 5
Very disappointed. Every time I buy there are more failures, if it's not because of the quality of the product, it's because part of it is missing.
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Response from Herbitas
Hello María Elena,
We sincerely regret that your experience has not been satisfactory. We appreciate your feedback and are constantly working to improve our services. Please contact us directly at [email protected] so we can resolve any issues you may have had. Your satisfaction is very important to us.
Sincerely,
The Herbitas team.
We sincerely regret that your experience has not been satisfactory. We appreciate your feedback and are constantly working to improve our services. Please contact us directly at [email protected] so we can resolve any issues you may have had. Your satisfaction is very important to us.
Sincerely,
The Herbitas team.
C
Rating: 5 out of 5
Fast and good products
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M
Rating: 5 out of 5
Good service but the shipping costs are very high
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A
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
speed and efficiency.
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M
Rating: 5 out of 5
Fast service and good prices
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R
Rating: 5 out of 5
Good morning customer service, courteous and patient even with the incapable like me and quick with the orders
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A
Rating: 5 out of 5
Fast service and everything arrived in optimal condition. Thank you
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O
Rating: 5 out of 5
As always since I became a customer...speed, efficiency, price, quality..
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A
Rating: 1 out of 5
They forgot to include products in the order.
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Response from Herbitas
We sincerely apologize for the inconvenience with your order. Our goal is to provide a complete and satisfactory service, and clearly this time we did not achieve that. Please contact us via direct message at [email protected] to resolve it as soon as possible. Thank you for your understanding!
A
Rating: 5 out of 5
all good
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G
Rating: 5 out of 5
Quality products. First-class service. Although I do not live on the European continent and my purchases are of small amounts, I always receive human and business excellence.
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F
Rating: 5 out of 5
impeccable
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E
Rating: 5 out of 5
Great products at a fair price with often discounts opportunities
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A
Rating: 5 out of 5
Speed in the delivery of the order
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E
Rating: 5 out of 5
Good
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E
Rating: 5 out of 5
very good purchase
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M
Rating: 5 out of 5
Good service, fast, good products, a 10
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D
Rating: 5 out of 5
Very fast and no problem with the delivery at the pickup point
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S
Rating: 5 out of 5
convenient, fast shipping, excellent quality
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J
Rating: 1 out of 5
I have not received the order
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Response from Herbitas
Hello, we are very sorry for the delay and the inconvenience caused.
First of all, we want to apologize. Your order was placed on Thursday, May 22, just after the agency responsible for shipments to the Canary Islands had passed. This agency only collects on Thursdays, so your order could not be shipped until the following Thursday, the 29th.
From there, the estimated delivery time for the Canary Islands is approximately 15 days. We greatly appreciate your patience and understanding. If you need more information or tracking, please do not hesitate to contact us directly.
Best regards.
First of all, we want to apologize. Your order was placed on Thursday, May 22, just after the agency responsible for shipments to the Canary Islands had passed. This agency only collects on Thursdays, so your order could not be shipped until the following Thursday, the 29th.
From there, the estimated delivery time for the Canary Islands is approximately 15 days. We greatly appreciate your patience and understanding. If you need more information or tracking, please do not hesitate to contact us directly.
Best regards.
J
Rating: 5 out of 5
Quality
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