Customer reviews of Herbitas

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 732 published reviews
5 523 71% 4 114 16% 3 44 6% 2 12 2% 1 39 5%

Summary of reviews

The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.

Reviews 1, 2 and 5 stars

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J
Jose Maria O.
Rating: 5 out of 5
following a purchase from 03/02/2025
Good
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K
Karla Geraldina P.
Rating: 5 out of 5
following a purchase from 30/01/2025
Order received and in perfect condition
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R
Rafael M.
Rating: 5 out of 5
following a purchase from 27/01/2025
Well
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R
Renzo R.
Rating: 5 out of 5
following a purchase from 27/01/2025
Top seller
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A
Andrea L.
Rating: 5 out of 5
following a purchase from 22/01/2025
Excellent service
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M
Mónica Isabel G.
Rating: 5 out of 5
following a purchase from 22/01/2025
Fast and good quality/price products
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M
Maria Isabel D.
Rating: 5 out of 5
following a purchase from 15/01/2025
I am happy. I would like you to send me more information about the products that I can use in my area, and even the new products that you are bringing out. Thank you
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C
Carlos T.
Rating: 5 out of 5
following a purchase from 21/01/2025
All good
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S
Susana S.
Rating: 5 out of 5
following a purchase from 20/01/2025
The orders are quickly shipped and everything is always well packaged. Always a friendly and attentive staff on the phone.
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Giovanni A.
Rating: 5 out of 5
following a purchase from 17/01/2025
Fast and efficient service
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J
Jubilo S.
Rating: 5 out of 5
following a purchase from 15/01/2025
Very good delivery. It always arrives very well what I ordered and very fast.
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C
Cristiano S.
Rating: 5 out of 5
following a purchase from 14/01/2025
Molto soddisfatto
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A
Ana F.
Rating: 5 out of 5
following a purchase from 11/01/2025
Many years of very good experience with Herbitas
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P
Pedro Luis H.
Rating: 5 out of 5
following a purchase from 07/01/2025
ALL PERFECT
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T
Tamara D.
Rating: 5 out of 5
following a purchase from 27/12/2024
Very satisfied
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F
Francisco Javier V.
Rating: 5 out of 5
following a purchase from 21/12/2024
All great
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M
Miguel R.
Rating: 5 out of 5
following a purchase from 19/12/2024
Ok all
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P
Purificación I.
Rating: 1 out of 5
following a purchase from 09/12/2024
It took many days to receive the order
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Response from Herbitas
We sincerely regret the delay in the delivery of your order. We know how important it is to receive your products on time and we understand your discomfort. During Black Friday, the volume of orders exceeded our expectations, which unfortunately generated some delays in deliveries.

We apologize for any inconvenience this may have caused you and assure you that we are working to improve our processes to prevent similar situations from happening again.

Best regards,
J
Juan Manuel A.
Rating: 5 out of 5
following a purchase from 05/12/2024
Well
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M
Marino G.
Rating: 5 out of 5
following a purchase from 05/12/2024
Great
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A
Andre G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Thank you
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G
Goyo J.
Rating: 1 out of 5
following a purchase from 29/11/2024
I have not even received the order
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A
Antonio G.
Rating: 5 out of 5
following a purchase from 29/11/2024
All great
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C
Clara Maria H.
Rating: 5 out of 5
following a purchase from 29/11/2024
Satisfied with the service
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C
Cristian C.
Rating: 5 out of 5
following a purchase from 28/11/2024
Excellent ... as always ...!
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Irene G.
Rating: 5 out of 5
following a purchase from 28/11/2024
Very happy and very grateful for the nice detail of the agenda.
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N
Nadia R.
Rating: 1 out of 5
following a purchase from 26/11/2024
I did not receive the product in good condition nor the invoice.
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Andreea Elena C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Good products. Fast delivery.
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M
Marta L.
Rating: 5 out of 5
following a purchase from 25/11/2024
All correct, fast, efficient and competitive
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A
Alejandro P.
Rating: 5 out of 5
following a purchase from 25/11/2024
They have always had a professional, personal and familiar treatment. The best prices for the best items in the industry. The best thing about the company: its employees
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P
Patricia G.
Rating: 5 out of 5
following a purchase from 25/11/2024
Very nice
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M
Majo R.
Rating: 5 out of 5
following a purchase from 25/11/2024
Correct, as always. Thank you!
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N
Natalya O.
Rating: 5 out of 5
following a purchase from 22/11/2024
A very good serious azengda
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Lilian Aida F.
Rating: 5 out of 5
following a purchase from 21/11/2024
Excellent service.
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C
Carla C.
Rating: 5 out of 5
following a purchase from 22/11/2024
All impeccable.
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J
Jose Miguel D.
Rating: 5 out of 5
following a purchase from 20/11/2024
I would like to congratulate and thank Jose Luis Cornejo, who is always available for our questions, answering our calls even at hours when nobody works anymore. Thank you
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T
Teresa T.
Rating: 5 out of 5
following a purchase from 16/11/2024
All correct
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N
Nikole Z.
Rating: 5 out of 5
following a purchase from 10/11/2024
on-time delivery, correct material
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María Del Carmen R.
Rating: 5 out of 5
following a purchase from 13/11/2024
All good
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J
Jose C.
Rating: 5 out of 5
following a purchase from 06/11/2024
All ok
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