Customer reviews of Herbitas

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 717 published reviews
5 510 71% 4 114 16% 3 43 6% 2 12 2% 1 38 5%

Summary of reviews

The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.

Reviews 1, 2 and 5 stars

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A
ana M.
Rating: 5 out of 5
following a purchase from 14/06/2024
Good product
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DISFARSOR FARMACEUTICA, S.L. P.
Rating: 5 out of 5
following a purchase from 11/06/2024
Very attentive, good prices.
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JOSE J.
Rating: 5 out of 5
following a purchase from 08/05/2024
fast and quality
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JESUS MARIA P.
Rating: 5 out of 5
following a purchase from 09/05/2024
Convenient and intuitive
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Alfonso Pablo M.
Rating: 5 out of 5
following a purchase from 16/04/2024
It is easy to access the products and if not, the search engine takes you directly to the products, which is a chaos in other websites.
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Rosa V.
Rating: 5 out of 5
following a purchase from 08/04/2024
Everything is correct. Fast delivery
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María Aurora R.
Rating: 5 out of 5
following a purchase from 26/03/2024
Recommended by traumatologist, easy and agile.
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silvia C.
Rating: 5 out of 5
following a purchase from 12/03/2024
They usually deliver orders quickly and the quality is good.
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Carmen M.
Rating: 5 out of 5
following a purchase from 27/02/2024
***
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Heidy Carolina W.
Rating: 5 out of 5
following a purchase from 19/01/2024
Very good customer service and excellent product
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Gema S.
Rating: 5 out of 5
following a purchase from 14/01/2024
Everything arrived perfect, in good condition and very well protected.
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DISFARSOR FARMACEUTICA, S.L. P.
Rating: 5 out of 5
following a purchase from 03/01/2024
Customer service, very attentive.
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JOSE LUIS A.
Rating: 5 out of 5
following a purchase from 27/12/2023
Very complete and with a variety of products
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MANUEL J. A.
Rating: 5 out of 5
following a purchase from 25/12/2023
I quickly found what I needed
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irene C.
Rating: 5 out of 5
following a purchase from 16/11/2023
All correct
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MARIA TERESA M.
Rating: 5 out of 5
following a purchase from 12/12/2023
FAST AND GOOD PRODUCT
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francisco G.
Rating: 5 out of 5
following a purchase from 09/12/2023
Everything is as described
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Alejandro P.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect, much better than those of many other healthcare and podiatric providers.
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ASISTENCIA CACERES S.L. A.
Rating: 2 out of 5
following a purchase from 05/12/2023
I have had to reorder several times without taking advantage of one-time discounts.
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Response from Herbitas
Hello good afternoon, we are sorry to hear that your purchase was not satisfactory, could you please let us know why you indicated that you had to place the order several times?
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Manuela L.
Rating: 5 out of 5
following a purchase from 30/11/2023
The site is quite good, ordering is easy and delivery could be a little faster for the price.
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DISFARSOR FARMACEUTICA, S.L. P.
Rating: 5 out of 5
following a purchase from 21/11/2023
Very complete website and easy to search for articles.
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Mª de la Vega M.
Rating: 5 out of 5
following a purchase from 20/11/2023
Always the best product at the best price. I have been counting on them since I started in podiatry and now for my clinic. Thank you
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Sara P.
Rating: 5 out of 5
following a purchase from 06/11/2023
Good service
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Maria B.
Rating: 5 out of 5
following a purchase from 26/10/2023
It arrived very fast and everything was in good condition as ordered.
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Ana L.
Rating: 5 out of 5
following a purchase from 17/10/2023
It is very easy to find the desired product, simple to place the order. Fast delivery
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Rafael F.
Rating: 5 out of 5
following a purchase from 27/09/2023
Great, everything perfect, as always.
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elisa R.
Rating: 1 out of 5
following a purchase from 25/09/2023
All the bottles were damaged and alcohol was leaking out of the bottles. I think you were aware of this as they tried to cover it with tape. A disappointment
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Response from Herbitas
We have received your feedback and we will proceed to investigate what could have happened with your order and if it could have been damaged in transit. Our manager will contact you tomorrow. We are sorry that your order did not arrive in optimal conditions. We appreciate your feedback, it helps us to improve.
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JAIRO ANDRES O.
Rating: 5 out of 5
following a purchase from 20/09/2023
Very practical and complete page.
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Raquel P.
Rating: 5 out of 5
following a purchase from 01/09/2023
VERY GOOD
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Soledad R.
Rating: 5 out of 5
following a purchase from 02/08/2023
The web navigation and the process of compymuy very good. The telephone attention to clarify doubts was also great.
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ana M.
Rating: 5 out of 5
following a purchase from 27/07/2023
Speed and variety of brands
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carlos alberto P.
Rating: 5 out of 5
following a purchase from 17/07/2023
good service and fast delivery
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sandra M.
Rating: 5 out of 5
following a purchase from 11/07/2023
THEY ARE ALWAYS VERY HELPFUL AND THE PRODUCT IS EXACTLY AS DESCRIBED.
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Digitus P.
Rating: 2 out of 5
following a purchase from 06/07/2023
Order cancelled due to late delivery. For the 4th time with transport problems. Last time
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Response from Herbitas
Good morning, we are sorry for the inconvenience. We are reviewing your case and a colleague will contact you to see what has happened.
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Carlos B.
Rating: 1 out of 5
following a purchase from 05/07/2023
The last three shipments have either not arrived complete or have arrived damaged. Every time there has been this kind of problem I have asked to please stop it from happening, and it keeps happening....
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Response from Herbitas
Good morning, we are sorry for the inconvenience. We are reviewing your case and a colleague will contact you to find out what happened.
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Raquel R.
Rating: 1 out of 5
following a purchase from 03/07/2023
I have received the boxes of scalpel blades opened and all scattered around the package, when I opened the package they all fell on the floor. You buy sterile scalpel blades and they arrive like this.
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Response from Herbitas
Good morning, we are sorry for the inconvenience. We are reviewing your case and putting solutions in place so that it does not happen again. A colleague will contact you.
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Manuel G.
Rating: 5 out of 5
following a purchase from 19/06/2023
Perfect purchase
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Marco G.
Rating: 5 out of 5
following a purchase from 18/06/2023
Very complete. Bons produtos
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Raquel P.
Rating: 5 out of 5
following a purchase from 07/06/2023
I have recently started using the website, although I have to say that they are faster in the delivery when you do it by phone, for what it's worth my opinion.
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Fátima C.
Rating: 5 out of 5
following a purchase from 31/05/2023
Very fast and efficient.
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