Customer reviews of Herbitas

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 717 published reviews
5 510 71% 4 114 16% 3 43 6% 2 12 2% 1 38 5%

Summary of reviews

The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.

Reviews 1, 3, 4 and 5 stars

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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/03/2022
Satisfied
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/03/2022
Very practical and efficient ordering and delivery process.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 21/03/2022
Overall all very good and very satisfied but I would like the invoice to be received by email directly instead of wasting paper and having to request it every time telematically.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 18/03/2022
I have not received the first item, Palmilla TFI (code 15.023.66). 3 units. As soon as you can send them to the same address. Thank you.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 17/03/2022
Well
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 14/03/2022
Relatively intuitive and easy. Some products are missing
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 10/03/2022
The spatula that was brought to me was not the same as the one published on the website.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/03/2022
Everything perfect...
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/03/2022
The delivery is very fast.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/03/2022
very fast shipping!!!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/02/2022
Good quality materials. Easy on-line purchase and fast delivery. As an aspect to improve I would recommend giving more information about the technical characteristics and applications of orthopedic materials.
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Response from Herbitas
Hi Isabel thank you for your comment and we take note to improve the information on our product sheets. Thank you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/02/2022
The site is very intuitive, very well detailed and very complete.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/02/2022
Very good
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 31/01/2022
very intuitive and easy
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 13/02/2022
Very good customer service
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/02/2022
Perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/02/2022
Very easy and clear.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 25/01/2022
In the last two orders, the sheets that are placed on the legs are either defective or have been exposed to the sun, the plastic remains adhered and does not fulfill its waterproof function.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 17/01/2022
Lately it takes me a long time for my orders to arrive. I have the clinic in Alicante and they take longer to arrive from Valencia than from any other point of pais🤦‍️🤦‍️.
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Response from Herbitas
Hello Estela! We have forwarded your complaint to our transportation companies. We have reviewed your case specifically and it coincided with times of more sick leave due to covid. We are sorry for the inconvenience. Thank you for your comment, it helps us to improve. Best regards,
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/01/2022
Very satisfactory
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/01/2022
The website is easy to use, it is simple to find items on it and purchases are very fast.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/12/2021
Excellent
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 13/12/2021
Very fast handling and arrival of the order.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/12/2021
Perfect. Especially the representative of catalunya Eloi.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 07/12/2021
Very good as always
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/11/2021
Very good quality products
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 24/11/2021
Overall good, but after a large order I was expecting a diary like every year and it was not the case.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 28/11/2021
They have been mistaken in scalpel blades
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/11/2021
Ok. Good service
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 23/11/2021
My order was correct, but they did not give me the promotion that came in the brochure and also did not check the load, since one of the creams I ordered came in the sealed package but it is empty. It is a product that I cannot sell.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/11/2021
Very good, impeccable service, careful and attentive. I recommend them!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/11/2021
Great as always
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 15/11/2021
The big problem with herbitas is the after-sales service.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/11/2021
correct
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/11/2021
Speed
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 03/11/2021
We are always well served at Herbitas, but we just need a French-speaking interlocutor and a catalogue in French. Dommage, car je penses que nous travaillerons beaucoup plus ensemble.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/10/2021
The products are excellent, but the delivery time is a bit delayed.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/10/2021
Shopping is very simple, the products are easy to find and the purchase is also simple.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/10/2021
They had a problem with one of the products that happened to be out of stock but they replaced it immediately
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/10/2021
ALL CORRECT AND FAST
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