Customer reviews of Herbitas

8,9 /10

Based on 732 published reviews

5 523 71% 4 114 16% 3 44 6% 2 12 2% 1 39 5%

Summary of reviews

The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.

Reviews 1 and 3 stars

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Comprador Verificado

Published on 05/04/2020 à 00h34 following a purchase from 13/03/2020

Part of the order was not sent to me and they did not inform me that they were out of stock. I had to call them to confirm that they were not going to send it.

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Comprador Verificado

Published on 19/03/2020 à 16h53 following a purchase from 12/03/2020

A large part of the order was not received. You place an order online, pay for it and when it arrives you realize that you are missing practically the entire order and without the possibility of receiving it again. A scam or a rip-off, depending on how you look at it.

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Comprador Verificado

Published on 16/03/2020 à 13h03 following a purchase from 09/03/2020

in a first order I asked them for a tweezers diescción and only delivered me half, for lack of stock (something that the web did not indicate) and I was summoned to ask for them in the next order. when I make the next order, these tweezers are discontinued and offer me other more expensive, ok. I place a new order expressly for the tweezers, my surprise comes when on their website if they have stock but when I receive the order, only one of the three I ordered arrives, summoning me again to order them in the next order. leaving me again with the problem of not being able to serve my customer what he requested. it does not seem serious to me.

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