Customer reviews of Herbitas

8,9 /10

Based on 732 published reviews

5 523 71% 4 114 16% 3 44 6% 2 12 2% 1 39 5%

Summary of reviews

The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.

Reviews 1, 4 and 5 stars

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Paula S.

Published on 21/06/2024 à 14h43 following a purchase from 22/05/2024

Page correct, but the customer service leaves a lot to be desired.

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David F.

Published on 17/06/2024 à 10h16 following a purchase from 17/05/2024

All correct .

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Jose J.

Published on 08/06/2024 à 17h24 following a purchase from 08/05/2024

fast and quality

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Jesus Maria P.

Published on 08/06/2024 à 15h37 following a purchase from 09/05/2024

Convenient and intuitive

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Alfonso Pablo M.

Published on 17/05/2024 à 11h51 following a purchase from 16/04/2024

It is easy to access the products and if not, the search engine takes you directly to the products, which is a chaos in other websites.

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Rosa V.

Published on 08/05/2024 à 14h57 following a purchase from 08/04/2024

Everything is correct. Fast delivery

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María Aurora R.

Published on 25/04/2024 à 17h57 following a purchase from 26/03/2024

Recommended by traumatologist, easy and agile.

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Cristina M.

Published on 23/04/2024 à 09h38 following a purchase from 19/03/2024

good quality/price

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Silvia C.

Published on 11/04/2024 à 14h06 following a purchase from 12/03/2024

They usually deliver orders quickly and the quality is good.

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Carmen M.

Published on 01/04/2024 à 16h08 following a purchase from 27/02/2024

***

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Patricia M.

Published on 23/03/2024 à 23h39 following a purchase from 22/02/2024

all ok

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Heidy Carolina W.

Published on 19/02/2024 à 23h07 following a purchase from 19/01/2024

Very good customer service and excellent product

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Gema S.

Published on 15/02/2024 à 20h45 following a purchase from 14/01/2024

Everything arrived perfect, in good condition and very well protected.

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Disfarsor Farmaceutica, S.l. P.

Published on 02/02/2024 à 14h14 following a purchase from 03/01/2024

Customer service, very attentive.

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Jose Luis A.

Published on 27/01/2024 à 09h13 following a purchase from 27/12/2023

Very complete and with a variety of products

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Manuel J. A.

Published on 25/01/2024 à 08h03 following a purchase from 25/12/2023

I quickly found what I needed

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Irene C.

Published on 14/01/2024 à 17h36 following a purchase from 16/11/2023

All correct

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Maria Teresa M.

Published on 12/01/2024 à 08h27 following a purchase from 12/12/2023

FAST AND GOOD PRODUCT

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Francisco G.

Published on 08/01/2024 à 22h09 following a purchase from 09/12/2023

Everything is as described

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Alejandro P.

Published on 07/01/2024 à 23h52 following a purchase from 24/11/2023

Perfect, much better than those of many other healthcare and podiatric providers.

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Manuela L.

Published on 31/12/2023 à 09h19 following a purchase from 30/11/2023

The site is quite good, ordering is easy and delivery could be a little faster for the price.

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Disfarsor Farmaceutica, S.l. P.

Published on 22/12/2023 à 09h22 following a purchase from 21/11/2023

Very complete website and easy to search for articles.

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Mª De La Vega M.

Published on 20/12/2023 à 16h50 following a purchase from 20/11/2023

Always the best product at the best price. I have been counting on them since I started in podiatry and now for my clinic. Thank you

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Sara P.

Published on 06/12/2023 à 19h37 following a purchase from 06/11/2023

Good service

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Maria B.

Published on 26/11/2023 à 11h26 following a purchase from 26/10/2023

It arrived very fast and everything was in good condition as ordered.

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Ana L.

Published on 19/11/2023 à 23h11 following a purchase from 17/10/2023

It is very easy to find the desired product, simple to place the order. Fast delivery

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Rafael F.

Published on 28/10/2023 à 12h09 following a purchase from 27/09/2023

Great, everything perfect, as always.

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Elisa R.

Published on 25/10/2023 à 16h50 following a purchase from 25/09/2023

All the bottles were damaged and alcohol was leaking out of the bottles. I think you were aware of this as they tried to cover it with tape. A disappointment

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Response from Herbitas Published on 25/10/2023

We have received your feedback and we will proceed to investigate what could have happened with your order and if it could have been damaged in transit. Our manager will contact you tomorrow. We are sorry that your order did not arrive in optimal conditions. We appreciate your feedback, it helps us to improve.

Jairo Andres O.

Published on 24/10/2023 à 21h44 following a purchase from 20/09/2023

Very practical and complete page.

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Jairo M.

Published on 03/10/2023 à 21h41 following a purchase from 03/09/2023

Well

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Raquel P.

Published on 01/10/2023 à 23h25 following a purchase from 01/09/2023

VERY GOOD

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María Elisa M.

Published on 18/09/2023 à 00h28 following a purchase from 16/08/2023

Fast and efficient. I only miss a way of communication and professional advice prior to the choice of products.

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Soledad R.

Published on 02/09/2023 à 17h28 following a purchase from 02/08/2023

The web navigation and the process of compymuy very good. The telephone attention to clarify doubts was also great.

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Ana M.

Published on 27/08/2023 à 10h07 following a purchase from 27/07/2023

Speed and variety of brands

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Carlos Alberto P.

Published on 02/08/2023 à 11h37 following a purchase from 17/07/2023

good service and fast delivery

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Laura M.

Published on 21/07/2023 à 09h24 following a purchase from 06/07/2023

intuitive

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Gemma F.

Published on 20/07/2023 à 13h08 following a purchase from 13/07/2023

well

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Sandra M.

Published on 18/07/2023 à 12h26 following a purchase from 11/07/2023

THEY ARE ALWAYS VERY HELPFUL AND THE PRODUCT IS EXACTLY AS DESCRIBED.

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Carlos B.

Published on 12/07/2023 à 14h12 following a purchase from 05/07/2023

The last three shipments have either not arrived complete or have arrived damaged. Every time there has been this kind of problem I have asked to please stop it from happening, and it keeps happening....

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Response from Herbitas Published on 20/07/2023

Good morning, we are sorry for the inconvenience. We are reviewing your case and a colleague will contact you to find out what happened.

Raquel R.

Published on 10/07/2023 à 16h50 following a purchase from 03/07/2023

I have received the boxes of scalpel blades opened and all scattered around the package, when I opened the package they all fell on the floor. You buy sterile scalpel blades and they arrive like this.

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Response from Herbitas Published on 20/07/2023

Good morning, we are sorry for the inconvenience. We are reviewing your case and putting solutions in place so that it does not happen again. A colleague will contact you.