Customer reviews of Herbitas

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 717 published reviews
5 510 71% 4 114 16% 3 43 6% 2 12 2% 1 38 5%

Summary of reviews

The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.

Reviews 1 and 5 stars

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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/01/2021
Everything very easy and very fast shipping
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/01/2021
The site is clear and didactic and easy to buy.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/01/2021
Excellent customer service. Fast delivery of orders.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/01/2021
Good service and speed.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/01/2021
Contenta
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/01/2021
First time buyer and very satisfied
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
THE SITE IS VERY INTUITIVE AND CLEAR
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/12/2020
Good quality of the products. Servizio veloce ed efficiente
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/12/2020
Everything very easy and fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/12/2020
It is a product that I was looking for a long time ago, the order was fast and everything arrived in compliance, I am very happy with the excellent service.
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 22/12/2020
The order was placed on the 22nd and today, the 29th, we still have not received it... it's excessive...
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Response from Herbitas
Good afternoon, our customer service department tells us that they have contacted you to let you know that the order has already been shipped and that we are following up with the shipping company to try to get it to you as soon as possible.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/12/2020
great variety of products that you can only find with this company. more than 12 years buying here.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/10/2020
Great treatment and correct order
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/09/2020
Quality medical devices
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/12/2020
.all good
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/09/2020
Very good attention, personalized and solving all my doubts, apart from good price when you make large orders, the delivery was not so good (the fault of the delivery company) I left the pallet in the street without even helping me to put it in the portal or upload it home. I had to undo it in the street even insisting to the delivery man to help me to get it into the doorway because I was alone and to go up things one by one I had to leave everything in the street .... But except for the delivery service very happy, I will certainly do all my shopping with you, excellent service!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/11/2020
modern
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/10/2020
Very good
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/09/2020
Very intuitive.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/09/2020
Very good
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/11/2020
Always good service, quality products.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/09/2020
Order arrived without problems
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/10/2020
Good page
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/11/2020
Everything is fine. They are very fast and always leave you some detail
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/10/2020
4,5
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/11/2020
VERY FAST
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/11/2020
Very attentive and very fast delivery of orders.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/11/2020
It was fast and everything arrived in perfect condition!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/11/2020
Great!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/09/2020
Easy to use!
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 28/11/2020
Very dissatisfied with my experience with them. One of the products of the order that I bought with an interesting discount, they have not sent it to me because " not in stock" (On the web if it appears in stock, but now without discount) In addition the rest of the order arrived late and the masks of terrible quality, the first broken when I took it out of the box.
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Response from Herbitas
Good morning, we have received your feedback and we would like to solve it.
First of all, we would like to apologize for the stock out in the days you placed your order.
We have created a special coupon for you, which you can use in your next order, so that you can purchase the product Dermafeet Urea 10, reference 6131, with the same offer you had on December 28th. We hope that our solution can change your mind and keep on trusting Herbitas. Thank you very much.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/11/2020
Very good quality product and delivery on time. Very satisfied.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/09/2020
Everything was great. I wouldn't put a single negative point.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/10/2020
Always fast in shipments and truthful with what they show on their website.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/11/2020
well
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/10/2020
Great
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/11/2020
They have improved a lot in recent months
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/09/2020
Quick and easy.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/11/2020
Very good, fast, everything perfect and with free shipping from a low quantity.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/09/2020
Quality products at a good price.
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