English 
Français 
Español 
Italiano 
C
Rating: 5 out of 5
Perfect
Translated reviews
Customer reviews of Herbitas
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 717 published reviews
Summary of reviews
The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.
Reviews 2, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
It has a wide catalog with quality items at reasonable prices
Translated reviews
M
Rating: 5 out of 5
Very good, precise and available
Translated reviews
O
Rating: 5 out of 5
Everything has gone great
Translated reviews
A
Rating: 4 out of 5
fast, good and quality
Translated reviews
Z
Rating: 5 out of 5
The package arrived in perfect condition and all the material as well.
Translated reviews
N
Rating: 5 out of 5
I had a problem with the shipping method because I accidentally marked pickup at the physical location and I contacted them and they solved it quickly. The day after the call I received the package.
Translated reviews
B
Rating: 5 out of 5
yes thank you
Translated reviews
K
Rating: 5 out of 5
Great service, quick delivery. I’ll definitely be ordering again
E
Rating: 4 out of 5
Satisfied with the order.
Translated reviews
G
Rating: 5 out of 5
Everything perfect
Translated reviews
C
Rating: 5 out of 5
Fast and good products
Translated reviews
M
Rating: 5 out of 5
Good service but the shipping costs are very high
Translated reviews
J
Rating: 4 out of 5
The order was complete, but they brought it to me on 2 different days. I set the schedule of the clinic and they delivered it just when it was closed. I saw it through the window and opened the blind. The box of the package came with a dent on the side but luckily nothing was broken.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
M
Rating: 5 out of 5
speed and efficiency.
Translated reviews
M
Rating: 5 out of 5
Fast service and good prices
Translated reviews
R
Rating: 5 out of 5
Good morning customer service, courteous and patient even with the incapable like me and quick with the orders
Translated reviews
A
Rating: 5 out of 5
Fast service and everything arrived in optimal condition. Thank you
Translated reviews
R
Rating: 4 out of 5
Everything is in good condition,
Translated reviews
O
Rating: 5 out of 5
As always since I became a customer...speed, efficiency, price, quality..
Translated reviews
A
Rating: 5 out of 5
all good
Translated reviews
A
Rating: 3 out of 5
Complete and well-prepared order but catastrophic delivery!! At €35 for shipping, it should be flawless!!
Translated reviews
Response from Herbitas
Thank you for your feedback. We are glad that your order was complete and well-prepared. However, we are sorry for the issues encountered during delivery. We understand your frustration, especially given the shipping costs, and we will pass your feedback to the relevant department.
I
Rating: 4 out of 5
We received the order; however, they billed items that did not arrive. I have already requested the correction. We await a response. Thank you.
Translated reviews
Response from Herbitas
Hello Inês,
Thank you for your message. As indicated in the email sent on July 25, our administrative department is already processing your correction request. Due to the holiday period, the refund process has experienced a slight delay compared to the expected timeframe, but we continue to work to resolve it as quickly as possible.
We greatly appreciate your patience and understanding.
Sincerely,
Thank you for your message. As indicated in the email sent on July 25, our administrative department is already processing your correction request. Due to the holiday period, the refund process has experienced a slight delay compared to the expected timeframe, but we continue to work to resolve it as quickly as possible.
We greatly appreciate your patience and understanding.
Sincerely,
G
Rating: 5 out of 5
Quality products. First-class service. Although I do not live on the European continent and my purchases are of small amounts, I always receive human and business excellence.
Translated reviews
F
Rating: 5 out of 5
impeccable
Translated reviews
C
Rating: 3 out of 5
It arrived in bad condition, a bottle that had hydrogen peroxide spilled and soaked the entire order.
Translated reviews
E
Rating: 5 out of 5
Great products at a fair price with often discounts opportunities
Translated reviews
A
Rating: 5 out of 5
Speed in the delivery of the order
Translated reviews
E
Rating: 5 out of 5
Good
Translated reviews
E
Rating: 5 out of 5
very good purchase
Translated reviews
M
Rating: 5 out of 5
Good service, fast, good products, a 10
Translated reviews
D
Rating: 5 out of 5
Very fast and no problem with the delivery at the pickup point
Translated reviews
S
Rating: 5 out of 5
convenient, fast shipping, excellent quality
Translated reviews
J
Rating: 5 out of 5
Quality
Translated reviews
B
Rating: 3 out of 5
They say 24/48hrs... but it's been a week. It used to be faster years ago.
Translated reviews
Response from Herbitas
Hello! First of all, we want to thank you for taking the time to share your experience. We are very sorry that this time your order did not arrive within the 24/48 hours as you expected.
Upon reviewing the case, we see that your order was placed on the afternoon of May 13, so it was recorded on the 14th and left our facilities on May 15. The transport agency Redur delivered it on the 19th, with the weekend in between, which has evidently extended the delivery time.
We sincerely apologize for the inconvenience this has caused you and we take note to continue improving our service. We strive to provide the best attention and will do everything possible to optimize delivery times in the future.
Thank you again for your trust and for helping us improve. If you need anything else, please do not hesitate to contact us.
Upon reviewing the case, we see that your order was placed on the afternoon of May 13, so it was recorded on the 14th and left our facilities on May 15. The transport agency Redur delivered it on the 19th, with the weekend in between, which has evidently extended the delivery time.
We sincerely apologize for the inconvenience this has caused you and we take note to continue improving our service. We strive to provide the best attention and will do everything possible to optimize delivery times in the future.
Thank you again for your trust and for helping us improve. If you need anything else, please do not hesitate to contact us.
C
Rating: 5 out of 5
ALL CORRECT
Translated reviews
O
Rating: 5 out of 5
The order arrived in good condition within the agreed timeframe.
Translated reviews
F
Rating: 5 out of 5
Good service and quality
Translated reviews
J
Rating: 2 out of 5
A long wait, I still haven't received the order. A lot of money for shipping.
Translated reviews
Response from Herbitas
We apologize for the wait you have experienced. We inform you that the administration department has already contacted you to communicate the status of your order and the day it will be delivered. We appreciate your patience and understanding.