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K
Rating: 3 out of 5
The order is OK. It arrived quickly. But I have been requesting the invoice since I received it and I can't get a response from the company.
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Customer reviews of Herbitas
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 717 published reviews
Summary of reviews
The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.
Reviews 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 4 out of 5
We are happy with the service, it could perhaps be faster, 24-48 hours, but otherwise very good.
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A
Rating: 2 out of 5
Delay and order not arriving
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Response from Herbitas
We sincerely apologize for the delay with your order. We want to explain that your order was registered on April 23 at 17:51, so it was processed the following day, April 24. The 26th and 27th were weekends and, as is customary, we do not make deliveries. Additionally, on April 28, there was a widespread blackout that affected the operations of transportation companies.
We understand the inconvenience this may have caused you. Although your order was finally delivered yesterday, the transport agency has not specified the exact reason for the delay, but we assume it was due to a backlog of shipments after the blackout and the holiday.
We appreciate your understanding and remain at your disposal for any further inquiries.
We understand the inconvenience this may have caused you. Although your order was finally delivered yesterday, the transport agency has not specified the exact reason for the delay, but we assume it was due to a backlog of shipments after the blackout and the holiday.
We appreciate your understanding and remain at your disposal for any further inquiries.
M
Rating: 3 out of 5
I placed an order on a Wednesday and it arrived the following Wednesday. A whole week, good thing the order is supposed to arrive in 24-48 hours...
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A
Rating: 5 out of 5
Everything perfect
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O
Rating: 4 out of 5
The after-sales service is quite improvable. No one was interested in calling to check that we had received the equipment correctly, to ask if we had any issues when starting it up, if everything was fine...
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P
Rating: 5 out of 5
I am satisfied with the purchase, and especially with the delivery time. It has improved a lot. Congratulations.
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N
Rating: 5 out of 5
Everything is perfect and as expected.
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B
Rating: 4 out of 5
Everything is correct. If I had to mention something, for orders over €250 they used to give lollipops, but in my last 2 orders I haven't been lucky. Always on time, that's for sure.
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M
Rating: 5 out of 5
Very satisfied with the order and delivery on time.
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A
Rating: 4 out of 5
Everything is correct
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F
Rating: 5 out of 5
Fast and everything perfect
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Á
Rating: 4 out of 5
Very good service
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M
Rating: 5 out of 5
Fast and correct shipping
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R
Rating: 5 out of 5
Speed and efficiency
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Y
Rating: 5 out of 5
Good
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E
Rating: 5 out of 5
Great products at good prices
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A
Rating: 5 out of 5
Everything is correct, fast shipping
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M
Rating: 5 out of 5
Online shopping is very easy
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G
Rating: 5 out of 5
Everything arrived correct and on time
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E
Rating: 4 out of 5
Satisfied
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M
Rating: 5 out of 5
Everything is perfect
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V
Rating: 5 out of 5
Always effective
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M
Rating: 5 out of 5
Always effective
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C
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Toppp
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A
Rating: 5 out of 5
.
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C
Rating: 5 out of 5
Excellent service
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E
Rating: 5 out of 5
Everything perfect
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D
Rating: 5 out of 5
A 10 every time.
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M
Rating: 2 out of 5
I forgot to add one thing that I had forgotten and they would not send it to me unless I paid new postage after a rather large order.
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A
Rating: 5 out of 5
Great products and delivery in record time!
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I
Rating: 5 out of 5
Everything is perfect. Thank you very much
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S
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
good
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L
Rating: 5 out of 5
arrived in perfect condition and on schedule
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L
Rating: 5 out of 5
Serious company,always keeping up with our professional needs.top
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J
Rating: 5 out of 5
Good
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K
Rating: 5 out of 5
Order received and in perfect condition
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R
Rating: 5 out of 5
Well
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