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V
Rating: 5 out of 5
Everything is very correct.
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Customer reviews of Herbitas
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 717 published reviews
Summary of reviews
The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
A good shopping experience. No surprises. Convenient and agile. I would buy again, yes.
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J
Rating: 5 out of 5
Speed, seriousness, and good prices
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P
Rating: 5 out of 5
There was an issue with the order, and they resolved it quickly and correctly, also with confidence.
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A
Rating: 5 out of 5
Good
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J
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
FAST AND SECOND AS REQUESTED
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F
Rating: 5 out of 5
Precise and with a great selection of professional products!!
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M
Rating: 5 out of 5
Everything is correct
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A
Rating: 5 out of 5
9
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L
Rating: 5 out of 5
Great
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M
Rating: 2 out of 5
I did not receive the invoice for the order, I called to have it resent and the responses were not what I expected. As of today, I still have not received my invoice.
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Response from Herbitas
Hello Maria,
We are very sorry for the situation and the inconvenience caused by not having your invoice when you needed it.
We have reviewed your case and the Administration department sent the invoice on Monday, November 10th at 22:11 to the email address listed in your customer account.
We kindly ask you to:
Also check the spam / junk folder, in case the message was filtered there.
Verify that the email registered in your account is the same one where you are expecting to receive the invoices.
If you still cannot find it, you can contact us again at [email protected] indicating the email where you would like to receive it and we will be happy to resend it to you.
Best regards
We are very sorry for the situation and the inconvenience caused by not having your invoice when you needed it.
We have reviewed your case and the Administration department sent the invoice on Monday, November 10th at 22:11 to the email address listed in your customer account.
We kindly ask you to:
Also check the spam / junk folder, in case the message was filtered there.
Verify that the email registered in your account is the same one where you are expecting to receive the invoices.
If you still cannot find it, you can contact us again at [email protected] indicating the email where you would like to receive it and we will be happy to resend it to you.
Best regards
J
Rating: 5 out of 5
Order received on time and in the expected quality
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G
Rating: 2 out of 5
I am a long-time customer. Everything has always gone well. This time not, as half of the order arrived on October 31, and I still have no news about the other half, more than a week later.
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Response from Herbitas
Dear customer,
Our orders department has contacted both the transport company and you to clarify the situation and offer you a solution as soon as possible.
We sincerely apologize for the inconvenience and once again extend our apologies for the trouble. We greatly appreciate your patience and trust.
Our orders department has contacted both the transport company and you to clarify the situation and offer you a solution as soon as possible.
We sincerely apologize for the inconvenience and once again extend our apologies for the trouble. We greatly appreciate your patience and trust.
M
Rating: 5 out of 5
everything perfect as always
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C
Rating: 5 out of 5
all the material arrived in perfect condition
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F
Rating: 5 out of 5
Very good, I love the products, serious and compatible with the seriousness of podiatry
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E
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
everything came as requested. very fast shipping to Portugal. I recommend
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J
Rating: 5 out of 5
Very happy, the order arrived on time.
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J
Rating: 5 out of 5
Good products
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R
Rating: 5 out of 5
Professional and always fast in shipping
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Q
Rating: 5 out of 5
OK
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A
Rating: 5 out of 5
All good
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I
Rating: 5 out of 5
As always; fast and efficient.
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R
Rating: 5 out of 5
everything is fine and correct
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A
Rating: 5 out of 5
Everything perfect
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P
Rating: 5 out of 5
Fast shipping
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B
Rating: 5 out of 5
Fast! And professional! Whenever I need something urgent for my clinic, I call them, they never fail.
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C
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
It has a wide catalog with quality items at reasonable prices
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M
Rating: 5 out of 5
Very good, precise and available
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O
Rating: 5 out of 5
Everything has gone great
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Z
Rating: 5 out of 5
The package arrived in perfect condition and all the material as well.
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N
Rating: 5 out of 5
I had a problem with the shipping method because I accidentally marked pickup at the physical location and I contacted them and they solved it quickly. The day after the call I received the package.
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B
Rating: 5 out of 5
yes thank you
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K
Rating: 5 out of 5
Great service, quick delivery. I’ll definitely be ordering again
G
Rating: 5 out of 5
Everything perfect
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C
Rating: 5 out of 5
Fast and good products
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M
Rating: 5 out of 5
Good service but the shipping costs are very high
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