Customer reviews of Herbitas

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 732 published reviews
5 523 71% 4 114 16% 3 44 6% 2 12 2% 1 39 5%

Summary of reviews

The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.

Reviews 2, 4 and 5 stars

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J
Jose J.
Rating: 5 out of 5
following a purchase from 06/05/2025
Quality
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C
Carmen P.
Rating: 5 out of 5
following a purchase from 13/05/2025
ALL CORRECT
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O
Ortopedia S.
Rating: 5 out of 5
following a purchase from 05/05/2025
The order arrived in good condition within the agreed timeframe.
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F
Fco. Javier T.
Rating: 5 out of 5
following a purchase from 09/05/2025
Good service and quality
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J
José Paulo S.
Rating: 2 out of 5
following a purchase from 01/05/2025
A long wait, I still haven't received the order. A lot of money for shipping.
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Response from Herbitas
We apologize for the wait you have experienced. We inform you that the administration department has already contacted you to communicate the status of your order and the day it will be delivered. We appreciate your patience and understanding.
J
Javier R.
Rating: 4 out of 5
following a purchase from 26/04/2025
We are happy with the service, it could perhaps be faster, 24-48 hours, but otherwise very good.
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A
Alberto G.
Rating: 2 out of 5
following a purchase from 23/04/2025
Delay and order not arriving
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Response from Herbitas
We sincerely apologize for the delay with your order. We want to explain that your order was registered on April 23 at 17:51, so it was processed the following day, April 24. The 26th and 27th were weekends and, as is customary, we do not make deliveries. Additionally, on April 28, there was a widespread blackout that affected the operations of transportation companies.

We understand the inconvenience this may have caused you. Although your order was finally delivered yesterday, the transport agency has not specified the exact reason for the delay, but we assume it was due to a backlog of shipments after the blackout and the holiday.

We appreciate your understanding and remain at your disposal for any further inquiries.
A
Antonio S.
Rating: 5 out of 5
following a purchase from 22/04/2025
Everything perfect
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Ortopedia Tram Hospital O.
Rating: 4 out of 5
following a purchase from 09/04/2025
The after-sales service is quite improvable. No one was interested in calling to check that we had received the equipment correctly, to ask if we had any issues when starting it up, if everything was fine...
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P
Podología Punto Es Slu P.
Rating: 5 out of 5
following a purchase from 07/04/2025
I am satisfied with the purchase, and especially with the delivery time. It has improved a lot. Congratulations.
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Núria P.
Rating: 5 out of 5
following a purchase from 11/04/2025
Everything is perfect and as expected.
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B
Beatriz L.
Rating: 4 out of 5
following a purchase from 03/04/2025
Everything is correct. If I had to mention something, for orders over €250 they used to give lollipops, but in my last 2 orders I haven't been lucky. Always on time, that's for sure.
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M
María Jesús R.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very satisfied with the order and delivery on time.
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Alvaro David P.
Rating: 4 out of 5
following a purchase from 31/03/2025
Everything is correct
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Francisco S.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and everything perfect
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Ángeles F.
Rating: 4 out of 5
following a purchase from 28/03/2025
Very good service
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Maria Concepcion S.
Rating: 5 out of 5
following a purchase from 29/03/2025
Fast and correct shipping
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R
Ramon M.
Rating: 5 out of 5
following a purchase from 27/03/2025
Speed and efficiency
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Yolanda C.
Rating: 5 out of 5
following a purchase from 27/03/2025
Good
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E
Enrica Daniela M.
Rating: 5 out of 5
following a purchase from 27/03/2025
Great products at good prices
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A
Alberto G.
Rating: 5 out of 5
following a purchase from 25/03/2025
Everything is correct, fast shipping
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Marta G.
Rating: 5 out of 5
following a purchase from 25/03/2025
Online shopping is very easy
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Gemma L.
Rating: 5 out of 5
following a purchase from 18/03/2025
Everything arrived correct and on time
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Emanuel Joaqim Antunes M.
Rating: 4 out of 5
following a purchase from 16/03/2025
Satisfied
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M
Mercusot S.
Rating: 5 out of 5
following a purchase from 16/03/2025
Everything is perfect
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V
Verónica O.
Rating: 5 out of 5
following a purchase from 14/03/2025
Always effective
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M Lurdes V.
Rating: 5 out of 5
following a purchase from 09/03/2025
Always effective
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C
Cristina G.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very good
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E
Emanuele F.
Rating: 5 out of 5
following a purchase from 10/03/2025
Toppp
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A
Alberto E.
Rating: 5 out of 5
following a purchase from 07/03/2025
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Cinzia P.
Rating: 5 out of 5
following a purchase from 07/03/2025
Excellent service
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E
Emilio D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Everything perfect
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D
Diana F.
Rating: 5 out of 5
following a purchase from 26/02/2025
A 10 every time.
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M
Marta G.
Rating: 2 out of 5
following a purchase from 25/02/2025
I forgot to add one thing that I had forgotten and they would not send it to me unless I paid new postage after a rather large order.
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A
Axelle M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Great products and delivery in record time!
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Isabel N.
Rating: 5 out of 5
following a purchase from 10/02/2025
Everything is perfect. Thank you very much
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Silvia E.
Rating: 5 out of 5
following a purchase from 16/02/2025
Very good
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M
Maria Del Carmen S.
Rating: 5 out of 5
following a purchase from 12/02/2025
good
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L
Luis G.
Rating: 5 out of 5
following a purchase from 31/01/2025
arrived in perfect condition and on schedule
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L
Luigi U.
Rating: 5 out of 5
following a purchase from 04/02/2025
Serious company,always keeping up with our professional needs.top
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