Customer reviews of Herbitas

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 732 published reviews
5 523 71% 4 114 16% 3 44 6% 2 12 2% 1 39 5%

Summary of reviews

The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.

Reviews 3 and 5 stars

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Pablo L.
Rating: 5 out of 5
following a purchase from 06/04/2023
Fast and reliable, the materials, pending testing, seem to be of excellent quality.
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Sergey G.
Rating: 5 out of 5
following a purchase from 06/04/2023
All good.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/03/2023
The only bad thing is that I asked a question regarding shipping costs and did not receive an answer.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
Recomendo. Very efficient service!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/03/2023
VERY PUNCTUAL,
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/03/2023
Very good everything
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/02/2023
Easy to navigate and easy to find products.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/02/2023
Everything perfect, thank you very much
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/02/2023
The app does not store items in the cart for more than one day.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/02/2023
Fast and quality
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/02/2023
Excellent navigation and delivery
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 23/01/2023
The products are of very good quality but reviewing the invoice I have seen that you apply a 21% VAT to the shipping costs that already seem to me to exceed 6.90€, I thought that more than 16€ for a bunetera that costs 7.70 in catalog, is to spend on shipping and VAT, I would like that the prices carry the VAT on the page and the catalog.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/01/2023
We have not used it yet
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2023
All good
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/01/2023
Serious and professional company, good service...
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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/01/2023
The order has taken almost a week to be served. And an order of 500 euros and it is not accompanied by a measly sample of cream.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/11/2022
Very practical
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2022
Very clear sections. Large quantity of products. Fast shipping.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/12/2022
The site is perfect, the content is ok. But I have made an order of almost 300 € and not a single detail. In these dates I have made similar orders and they arrived with a diary, a box of chocolates from the red box. The cuttings have arrived at Herbitas. Very disappointed the truth
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/10/2022
good product and they were quick to ship it
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/09/2022
MUITO BOM
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/09/2022
Very fast delivery and the site is very easy to navigate and buy.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/09/2022
Everything perfect and fast, no problems in the management.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/09/2022
Very fast shipping and very well packaged.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/09/2022
All great
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/08/2022
It is very easy to use. And the order was delivered very quickly. Thank you
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 01/09/2022
It takes too many days from the time I place my order to the time it arrives.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/08/2022
Good shopping experience
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/07/2022
VERY GOOD
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/07/2022
Navigation is very simple and easy
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/07/2022
Good quality, resistant and easy to remove from the box.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/07/2022
As always very good. Although the orange sandpaper caps don't last at all. I liked the brown ones much better
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/07/2022
Convenient and easy research and purchase of consumables.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/07/2022
Excellent
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/07/2022
Everything has been very efficient. It is difficult to find companies like this. Thank you very much
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/06/2022
the experience on the customer website is not good, it is hard to find what you want even if you know it is on the web, then they do not inform you if there is stock or not and the surprise is when they deliver the goods, of course if you have paid in advance then you have to claim the amounts of the undelivered, it is not solved automatically.... in short it is not comfortable.
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Response from Herbitas
Hello Oliver, we are sorry to hear that your experience was not entirely satisfactory. On the web we have a specific search engine to find products quickly but if you could tell us the problems you have encountered when using it, it would help us to improve. Thank you for shopping at Herbitas and if we can help you to make your next purchase perfect, do not hesitate to let us know.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/06/2022
Fast delivery and in perfect condition.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/06/2022
The truth is that the service was great. Good packaging of their products and above all attentive. I have had problems with the reception of emails but still attentive at all times.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/05/2022
Intuitive
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/05/2022
Very fast. Easy to procure items.
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