Customer reviews of Herbitas

8,9 /10

Based on 732 published reviews

5 523 71% 4 114 16% 3 44 6% 2 12 2% 1 39 5%

Summary of reviews

The store consistently delivers on product quality and reliability, with many customers noting items arriving in excellent condition, well-protected, and exactly as described. Fast and precise shipping stands out, with multiple reviews highlighting quick delivery, easy ordering, and orders arriving within or ahead of expected timelines. Customer service and professionalism are praised, including attentive support, accurate order fulfillment, and a loyalty program, while the wide variety of products and competitive prices further reinforce the positive experience. Overall, customers repeatedly express satisfaction with the shopping experience, value for money, and dependable service.

3 star reviews

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Comprador Verificado

Published on 01/07/2020 à 17h45 following a purchase from 28/06/2020

I do not see well that we are not sold boxes of gloves and only under a kit that you have prepared, when in our work it is essential to use new gloves with each patient and you are "specialist distributors" in the health field, therefore you should give us that service.

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Response from Herbitas Published on 06/07/2020

Good morning Javier, we are sorry for the inconvenience. Currently, due to the great demand, we do not have the gloves sale available via web, however, as soon as we have it available again, we will let you know.

Comprador Verificado

Published on 11/06/2020 à 15h16 following a purchase from 08/06/2020

The only problem is that if they do not have a product available, they should notify you, and not send the order without that product saying that you should order it in the next order. And if it is a product that I need urgently, maybe I have ordered it from you and not from another laboratory because you had it at the beginning and then it turns out that you do not have it.

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Comprador Verificado

Published on 12/05/2020 à 09h07 following a purchase from 07/05/2020

We have not received the order yet

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Comprador Verificado

Published on 16/03/2020 à 13h03 following a purchase from 09/03/2020

in a first order I asked them for a tweezers diescción and only delivered me half, for lack of stock (something that the web did not indicate) and I was summoned to ask for them in the next order. when I make the next order, these tweezers are discontinued and offer me other more expensive, ok. I place a new order expressly for the tweezers, my surprise comes when on their website if they have stock but when I receive the order, only one of the three I ordered arrives, summoning me again to order them in the next order. leaving me again with the problem of not being able to serve my customer what he requested. it does not seem serious to me.

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