Customer reviews of HERMOD

Second purchase and zero issues fast, serious and very responsive

Seller responsive to my various questions. Great care was taken in sending my package: receipt of photos of my shipment with tracking reference, well-packaged box in the carton, ready to gift in pretty wrapping paper with ribbon, envelope and blank card to write a little message to the recipient of this purchase. I recommend the HERMOD site and particularly congratulate Eva.

Fast, beautiful product, very reasonable prices

very professional very conscientious concerned about the good progress of the item ordered online constantly checks its position with the carrier. very honest and above all very passionate about his work. I RECOMMEND

I wish to share my exceptional experience with the manager of Hermod who recently sold me a writing instrument. From the beginning, I was welcomed with rare kindness and a genuine passion for his profession. The conversation we had was not only enriching but also very instructive. This gentleman demonstrated impressive knowledge and unwavering honesty throughout our exchange. The attention he paid to my specific needs and the thoughtful advice he gave me made this acquisition particularly satisfying. I am extremely happy with my purchase, which turned out to be much more than just a simple product. Thanks to this gentleman's kindness and professionalism, this shopping experience became a memorable moment. I highly recommend this seller to anyone looking for not only quality products but also an exceptional customer experience.

Guillaume is always attentive. This is my second purchase, very good experience!

Good products and good advice while taking the time to explain

fast, professional and friendly

Large choice of gifts to offer or to treat yourself! Pen as described, adequate packaging, fast shipping.

Fast, excellent packaging. Perfect.

They are very professional sellers. Everything they said to me was ok. It had been a great pleasure to make the purchase with them.

Products are completely compliant. Serious company and very diligent in terms of logistics. Shipping the day after the order.

I recommend, very fast and careful shipping

Purchase of a Montblanc pen. Very intuitive website, very good product description. I was able to contact Guillaume by phone right away. Guillaume was responsive and professional both in the description of the pen and in his communication. The communication, photos, videos, and the proposal for an appointment to see the pen reassured and convinced me right away! Careful package, gift wrapping, fast, secure shipping... The pen is beautiful and the experience with Hermod is perfect! Thank you very much and see you soon :)

A serious and responsive company with a contact person, Guillaume, very concerned about satisfying the customer. I highly recommend this company.

The shipping is fast and careful. It's for a gift that I will give on April 8... there is a nice gift package and a small bag from the brand... Perfect!

Very professional, responsive, very good experience!

Perfect transaction. New and original product, very well packaged and sent quickly. I even accidentally placed an order twice, Hermod refunded me immediately without me even having to ask. You can trust Mr. Chartier.

Perfect. Fast and careful delivery. As ordered

Super fast shipping and super personalized service. Thank you!

Very well packaged package with a personalized thank-you card handwritten. I commend the gesture!

Very good shopping experience, product I wanted and super fast shipping ??

It's simple, I've never had after-sales service like this! They were able to take into account a note for my delivery, they communicated photos of my package, EXPRESS delivery, they respond quickly to emails. Careful package, several handwritten thank-you notes in my package. I recommend this site 100%

Top service, fast shipping, well packaged. Package tracking by email, pleasant exchange. I recommend, everything went very well and the product was as described. Thank you very much

Beautiful jewelry, my daughter is delighted.

Very professional, you will not be disappointed by this site. Guillaume is extremely professional. I recommend him with my eyes closed.

I finally found my favorite Montblanc rollerball!!! Thank you so much! It was a pleasant surprise the gift wrap, the personal message, and the wishes on the note I found with the product!

Very good customer service. You're a good package

Responsiveness and top service

I was completely satisfied with my order at Hairmod for a Swarovski pendant. At first, I had some doubts, but after calling the site for more information, all my doubts were cleared. The person I spoke to on the phone was able to answer all my questions. The positives are the price, the fast shipping of the package (between 24 and 48 hours), and the reliability of the company. I found no negative points. PS: I want to thank Eva and Guillaume for the thank-you card included in the package. I will not hesitate to make another purchase in the future. LOMBARDO Christian (CORRÈZE)

Fast delivery. Product faithful to my expectations. Very high-quality gift wrapping. Thank you

Purchase of a Montblanc ballpoint pen on the site. Very good price, very fast shipping and product as described. Beautiful gift wrapping with ribbon and Montblanc bag (perfect for a gift). I highly recommend.

I was able to buy a pen on this site. It arrived in perfect condition and delicately packaged. The customer service is responsive and attentive. Very good customer experience on hermod.fr