Customer reviews of hipergol

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 138 published reviews
5 1 010 89% 4 76 7% 3 14 1% 2 5 0% 1 33 3%

Summary of reviews

The reviews highlight reliable and fast shipping, with many items arriving perfectly packaged and exactly as described, and delivery times consistently on target. Customers praise the quality and appeal of a range of products, from backpacks and lunchboxes to candies and toys, noting attractive prices and good value, including reasonable shipping costs. Service is repeatedly described as professional and attentive, with smooth ordering experiences and helpful responses when issues arise. Overall, shoppers report a satisfying, efficient shopping experience with dependable delivery and well-presented products.

Reviews 1 and 5 stars

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Teresa L.
Rating: 5 out of 5
I placed an order and it arrived very quickly and in perfect condition!
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Miren O.
Rating: 5 out of 5
Everything was perfect.
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María D.
Rating: 5 out of 5
Very satisfied with my purchase. A great variety of items on the website. Fast shipping and perfectly packaged.
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Jorge C.
Rating: 5 out of 5
Perfect product, fast shipping and no issues at all. I’ll order again.
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Maria S.
Rating: 5 out of 5
Fast shipping.
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Montserrat D.
Rating: 5 out of 5
Just what I was looking for, and very fast shipping.
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Alvaro D.
Rating: 5 out of 5
Everything was fine.
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Marta M.
Rating: 5 out of 5
The attention they give you.
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Luis A.
Rating: 5 out of 5
I’m glad I found my favorite candies, the Cubalibre brand. I hadn’t been able to find them for many years, since I was a child. You’re the best, congratulations.
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Rut S.
Rating: 5 out of 5
The advertised product was delivered on time.
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Celia A.
Rating: 5 out of 5
It arrived on the stated date and was perfectly packaged.
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Mikel F.
Rating: 5 out of 5
The customer service was excellent. Even though there was a sizing issue, they resolved it quickly and handled it well. I’ll buy again.
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Response from hipergol
Thank you very much for your review and for sharing your experience. We’re glad to hear that you were satisfied with the customer service and the solution provided. Our top priority is to ensure you have a positive experience with every purchase. We’ll be delighted to assist you again.
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Jose M.
Rating: 5 out of 5
Fast delivery. One of the products I received was defective, and I was genuinely surprised by how quickly the issue was resolved. They sent me a replacement and collected the defective product during the same delivery.
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Response from hipergol
Thank you for your review and for taking the time to share your experience. We’re pleased to hear that we met your expectations both with the fast delivery and with how the issue was resolved. We work to ensure our customers always feel supported and satisfied. We hope to assist you again soon.
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Macarena C.
Rating: 5 out of 5
They were attentive, and my order arrived in good condition.
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Response from hipergol
Thank you for your review and for sharing your experience. We’re glad to hear that everything arrived in good condition and that you felt well looked after. We’re here to help with anything you need. We hope to see you again soon.
V
Virginia B.
Rating: 5 out of 5
Shopping on the website is easy, and delivery takes little time.
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Response from hipergol
Thank you for your review and for highlighting our reliability. We’re glad you found shopping on our website easy and that delivery was fast. We’ll keep working to provide you with the best service. We look forward to your future orders.
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Eva T.
Rating: 5 out of 5
Fast shipping; it arrived on time when it seemed impossible.
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Response from hipergol
Thank you for your review. We’re glad to hear that we met your expectations with our fast shipping. We work to get orders to our customers as quickly as possible, even in challenging circumstances. We hope to assist you again soon.
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Germinal S.
Rating: 1 out of 5
Delivery was not made within the stated timeframe, and I couldn’t give my daughter her Three Kings’ Day present.
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Margarita A.
Rating: 5 out of 5
The order arrived in good condition and on time, just as promised. What more could you ask for? I’ll keep shopping here.
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Response from hipergol
Hello,

Thank you very much for sharing your experience with us at Hipergol. We are glad to hear that your order arrived on time and as expected. It is a pleasure to have customers like you, and knowing that you will continue shopping with us motivates us to keep providing the best service possible.

If you need anything else, please do not hesitate to contact us. We will be delighted to help you with future purchases.

Kind regards,
The Hipergol team
R
Rubén G.
Rating: 5 out of 5
A+++
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Response from hipergol
Hello,

Thank you very much for your rating and for giving us the highest score. We are glad to hear that your experience with Hipergol was excellent.

We are here to continue offering you the best service and quality products. If you need anything in the future, please do not hesitate to contact us.

Kind regards,
The Hipergol team
S
Sara G.
Rating: 5 out of 5
It arrived in perfect condition and earlier than expected. Very happy.
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Response from hipergol
Hello,

Thank you very much for your 5-star rating and for sharing your experience. We are glad to hear that your order arrived in perfect condition and earlier than expected.

We are delighted to know that you are happy with our service. If you need anything else, please do not hesitate to contact us.

Kind regards,
The Hipergol team
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Águeda S.
Rating: 5 out of 5
Fast delivery. Very satisfied.
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Response from hipergol
Hello,

Thank you for your 5-star rating. We are pleased to hear that you were satisfied with the fast delivery.

If you need anything else in the future, please do not hesitate to contact us. We are at your disposal for any questions.

Kind regards,
The Hipergol team
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