Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2019
It's okay
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/07/2019
The package arrived well but the shampoo is not well packaged half stuck
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Response from HT26
Hello, We are sorry to hear that your products arrived damaged. We do everything we can to avoid this, hence the individual packaging of products and the cushioning of packages, but sometimes packages can suffer damage during transport. We invite you to make your complaint by email to process your request: [email protected]. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2019
I received the order on time so nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2019
Good product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2019
nothing to note,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2019
Very good site and good quality products. Except for the delivery that I have to pay for even if I exceed 100 euros.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Fast delivery, great product packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
I have been satisfied with my order at ht26 for over 4 years. Very well packaged and fast delivery, I have recommended ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2019
I have been using HT26 products since 2003 I find these products suitable for my skin
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2019
no comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2019
Always delivered on time. I am satisfied with your products. However, I want an intense brightening soap for body and face. I use the multi-brightening range but its facial care soap darkens my face. Thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2019
I love HT26 products I have been using them for over 10 years they suit me very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
The interface is intuitive. You can easily find the product you are looking for and delivery is fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
Always delighted with each purchase. The products are well packaged and there are samples to test other products. Fast delivery. Thank you again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2019
Very good site and each product has its complete sheet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
I am satisfied with my order because I didn't think I would receive it so quickly especially during the holiday period when administrations are slow
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Cool and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2019
I was surprised to be asked upon receiving my package to pay customs fees of $50. I was really disappointed
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Response from HT26
Hello,
Unfortunately, additional fees are not our responsibility and they are independent of our will.
We only ask for payment of shipping fees to ensure delivery to your home.
If customs fees have been requested from you, we invite you to inquire with your country's customs service to know the reason.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Very good ****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
10/10 very satisfied with my order as usual the products suit me perfectly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
Products of better quality that I have been using for nearly twenty years.
I admit that sometimes I try other ranges.
But I always come back to my old loves.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
I received everything and with extra gifts, too cool, honest and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
The delivery was fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Package received on time with a little gift. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Complete with lots of tutorials and very fast shipping service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
10/10
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2019
Satisfied with the site. I easily find the products I am looking for. Easy access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
Very interesting site, clear and explicit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2019
Overall the site is well designed. You could offer kinky lace wigs with faux scalp and clip extensions.
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Response from HT26
Hello,
Thank you for your comment.
In-store but also on the website, we offer lace fronts as well as full lace in Brazilian hair.
Our wigs are undetectable and handmade.
We present them to you here:
https://www.ht26.com/fr/643-collection-deluxe-2019?_pcnocache=1564058354483
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Simple and quick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Super cool and the best quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
very good service, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
I was delivered within 48 hours as per the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Satisfied with the product but the gift is not for everyone because they give you bath salt, little problem, not everyone has a bathtub to enjoy it
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Response from HT26
Hello,
Thank you for your comment.
The bath salt is not only for baths, you can use it in your shower gel to make it an exfoliating shower gel but also for a foot bath.
Indeed, you can pamper your feet by putting them in a basin with water and bath salt, let it sit for 15 minutes and enjoy the pleasure.
Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2019
The delivery time exceeded 72 hours while I was eager to receive the order. It was faster before
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Response from HT26
Hello,
Thank you for your comment.
We are sorry that you had to wait longer than expected to receive your HT26 items.
Unfortunately, certain situations can prolong the delivery time such as an incomplete address, an event in France like the cycling tour or even your absence.
Best regards
Prysca
HT26
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