HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Hello, I did not receive the product that I saw in the photo.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Following our phone conversation, we confirm that the Topsygel Serum, the one you ordered, has undergone some modifications to its label for marketing reasons. Indeed, the label of this product no longer mentions 'anti-spots', but we confirm that the formula has not changed, it remains perfectly identical, which means that the benefits of the product remain the same and that it still fights against spots as well as their appearance on your skin. We thank you for your understanding. The HT26 team wishes you an excellent day.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2024
I bought products and mistakenly paid the shipping fees twice and since then I have been chasing them for a refund.
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Response from HT26
Hello madam, As a reminder, you placed two orders at the same time to Senegal, and we suggested combining these two orders to save on shipping costs. Indeed, you pay a total of 40 euros for shipping to this destination, but we pay more for that. We confirmed that we would refund you the shipping fees when we received the DHL invoice for the transit of your package. To date, this is still not the case. But we confirm once again, despite our many exchanges, that you will be refunded shortly for the difference between the amount you paid and what DHL charged us. We thank you for your patience and understanding. The HT26 team wishes you an excellent day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Very fast shipping. I am starting to regain the glow of my skin that I had lost. I hope to continue to see an improvement in my skin. Thank you.
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Response from HT26
Hello Nelisa, Thank you for your order with HT26. We are delighted to know that you had a positive experience and that our products fully satisfied you. Your feedback is precious to us and we are grateful that you took the time to share your experience. We hope to have the pleasure of serving you again soon. HT26 Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2024
I give them this rating because the postage was very good even though I received the coupon not to pay my postage because generally if you order something with no postage it takes weeks or even months but I was really surprised at the speed with which I received my package. Moreover, they honored the coupon.
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Response from HT26
Hello madam, We thank you for your message. Indeed, we offered you a welcome coupon that gave you access to free shipping fees. It was therefore normal for us to respect that. On the other hand, we are delighted to learn of your satisfaction regarding the speed of the shipment. Indeed, your package is shipped by DHL, which does not neglect the delivery of your orders. The HT26 team thanks you once again for your comment and wishes you an excellent day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2024
Very satisfied.
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Response from HT26
Hello, Thank you for your order with HT26. We are delighted to know that you had a positive experience and that our products fully satisfied you. Your feedback is precious to us and we are grateful that you took the time to share your experience. HT26 Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2024
Very well packaged, and the shipping was very fast and professional
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Indeed, we always make sure to pack your products so that they do not suffer any damage during delivery. We always prepare your package on the same day (unless you order between Friday 5:30 PM and Sunday), and ship it the same day. You generally receive it within 24 hours, or a maximum of 48 hours. If you have any questions, do not hesitate to contact us at 06.68.91.88.25, or at 01.40.18.51.00, we are at your complete disposal. The HT26 team wishes you an excellent day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2024
Very satisfied, good continuation
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Response from HT26
Hello, We are very marked by the interest you show in our brand. We do our best to ensure that you are satisfied according to your needs. Best regards, The HT26 customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
The best skin care products. I have been using their products for over 30 years now and I am still impressed with whichever one I used. Thank you for helping my colored people out
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2024
excellent easy to find products, the products are well explained
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2024
The package arrived quickly, and I like it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2024
It's a good product, I have dark skin, I hope that the ht26 stain action will not lighten my skin, I want to have a smooth and glowing complexion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Honestly satisfied at first with the products. The speed of the delivered orders thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/05/2024
very intrusive shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2024
Nice service, highly recommended. Order arrives very soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
HT26 since I started ordering from you, I really like it very very serious. Fast delivery, very satisfied with the product, as usual, and thank you to the whole team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
I recommend, delivery the next day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
I am satisfied with my order and the speed of delivery and the extra gifts and a voucher thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2024
Excellent service, excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2024
Best site with impeccable products, it's just a pleasure to shop, and I always feel fresh and safe, it's been over 22 years that this has lasted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2024
My only problem with HT26 is the lack of ability to track your order, they showed up something a week or more. I think something should be done about that customers should be able to tell when they will be receiving their products by having a live tracking number.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2024
very good, effective products with always a little gift, very pleasant, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2024
10 /10
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2024
So cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2024
My order was correct and was delivered without delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2024
Very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2024
Well arrived at my home in London
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2024
I received my package with lots of gifts and timely delivery. My thanks especially go to Mrs. Eymath who took care of my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2024
I was satisfied with the delivery of the product which was done in a very short time. I hope to see positive effects from using the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2024
It was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2024
I am very happy with HT26 my order was processed quickly and I received my package very quickly thank you HT I love you I have a beautiful complexion and I am beautiful kisses to the team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2024
Very disappointed with the package, the delivery person destroyed the packaging. Lack of seriousness in the service, what a shame!
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Response from HT26
Hello, Thank you for sharing your experience with HT26, and we apologize for the inconvenience caused. We are not in charge of delivery, but we will pass this information to Chronopost so that such a situation does not happen again. The HT26 team wishes you an excellent day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2024
Friendly staff
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2024
Always at the appointment of quality price order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2024
It's very beautiful and I love the product, and it's very nice on my body
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2024
I just started I see that it works well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2024
Hello, I placed my order without any problem, I received my package at home with a very professional delivery person. I started using the products, I am waiting for the results, but I am confident because I had already used these products for the spots before and I was very satisfied. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Top of the top
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