Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2023
I did not receive the right order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2023
My soap is really effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2023
Effective products! Speed in delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2023
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
I was not delivered the products I ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
The delivery was very very fast as I received my order in less than 24 hours
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2023
Fast delivery and effective products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2023
Very good! Ultra fast delivery. It's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2023
It's wonderful, and it's great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2023
The advisor who welcomed me on the phone was really welcoming, listened carefully to my complaints and concerns to better help me choose what I need. The order was well packaged, fast delivery and everything was there. I just started using the ordered products, I will come back to you to give my opinion if it helped me or not. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2023
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2023
I was served and welcomed by the boss, very professional, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2023
I easily placed my order and the delivery matched exactly what I ordered. I will come back to give my opinion on the products once tested.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Nothing to complain about, just perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
VERY GOOD
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/11/2023
Hello. The order was delivered quickly and everything was okay and thank you for the gift. However, you cannot ask someone incessantly to give an opinion after the day of receipt when they have not even tested the products and therefore have not observed any changes. I find that it is not sincere, that is why I give three stars because YOU ARE PRESSURING ME A LITTLE TOO MUCH.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/11/2023
I ended up with a lot of pimples on my face not to mention the carrot oil that stains my clothes this is my last order.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. The HT26 brand offers formulas based on plants and vitamins, ingredients that we carefully select for their quality, and each product has a specific role, but is not necessarily suitable for all skin types. To ensure optimal results, we recommend that you contact 06.68.91.88.25 or 01.40.18.51.00, where you will be best advised. Sincerely, The HT26 team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
The delivery has arrived. I am delighted with the service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2023
Difficult to make the payment on the site. It took me 2 months to find the solution. Difficult to reach you even by WhatsApp, nothing.
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Response from HT26
Hello madam, The payment step on our website is done in a 'classic' way, so there are no particularities in this regard. However, if you are unable to complete this step, we can offer you other solutions. Moreover, if you wish, you can contact us at 06.68.91.88.25 or 01.40.18.51.00, one of the two numbers will always be available during the week. Thank you for your understanding. Sincerely, The HT26 team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2023
My disappointment was great to find that the two boxes of Serum were open and leaked, very disappointing...
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Response from HT26
Hello madam, thank you for sharing your experience with HT26. Allow us to assure you that our team always makes sure that your products arrive in good condition. However, if this is really the case, we invite you to contact us at 06.68.91.88.25 or 01.40.18.51.00, we will always have the honesty to accept to compensate you for our mistake. The HT26 team wishes you an excellent day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2023
My product arrived on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2023
Problem with a computer bug while placing the order. Moreover, the people contacted by phone were unable to help me resolve the issue. Otherwise, everything else was very good: short delay, compliance, and condition of the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Always satisfied with my orders, nothing to say...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2023
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Well received my order in perfect condition well wrapped. Thank you for the excellent customer care.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Everything has good qualities
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2023
Correct customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast delivery, total satisfaction for the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Very good quality
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/11/2023
How can I give my opinion when until now I have not received any email from you and I do not know the delivery date.
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Response from HT26
Hello madam, Thank you for sharing your experience with HT26. Allow us to assure you that our software automatically sends an email when your order is placed, and then when your order is shipped. You receive the tracking number with that. If this was not the case, please check your email address corresponding to the order. On the other hand, we have checked the tracking of your package, which indicates that it has indeed been delivered to you. Thank you for your understanding. The HT26 team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
The Moisturizing cream is beautiful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast service and attentive advisor.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Speed of service, I received my order in less than 5 days. I live in Switzerland
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2023
Fast delivery, well-packaged products with the pleasure of receiving the little gifts that come with them. As for the use of my products, I have been using them for over 3 years, it's a shame they don't lighten the skin but they hydrate it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
Order placed on the 9th for Europe, received on the 13th. Very fast service. I am waiting to see the results on my skin. I already like the textures and the pleasant smell of the creams.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
I already use these products and it's my first time ordering on the site, nothing to say, very satisfied, fast delivery, I recommend this site. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2023
Magnificent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2023
I was not delivered as requested even though I left my number to be contacted. This was not done. I had to go to a pickup point to collect my package. While I was not necessarily available. Satisfaction = average
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