HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
I love HT26 products, especially the preparation range. I have been buying them for years.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/08/2023
Very bad service. It has been 2 weeks since I contacted customer service by email, phone call, and Instagram to ask about the shipping cost of products to China because there is no possibility to order on the site (since customer service informed me that the shipping prices to China are no longer 40 euros but have increased), but no one responds to me. Customer service just keeps making me go in circles. They do not respond to messages and when they do respond, it is to answer something other than what I am asking as a way to pass the time. VERY DISAPPOINTED that a brand like HT26 has such a mediocre customer service.
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Response from HT26
Hello Madam, For China the only way is to place an order on the site, the carriers in China are not always available, if you finalize your product selection, and if carriers are available, the site will give you the shipping cost that day because the rates can vary due to the unavailability of carriers. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2023
I love most of the HT26 products I used but will say that some are too expensive and shipping is also exaggerated because sometimes I need just 2 products for refill but the shipping cost won't let me buy.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/08/2023
Disappointed, some things do not correspond to what I ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
The delivery was ultra fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2023
I took for my facial routine brightening shower gel, maximum lotion 90, serum 90, and multi-brightening face cream and I have radiance in a week, thank you, satisfied.
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Response from HT26
Hello madam, Thank you for sharing your opinion on our products. Do not hesitate to contact us if needed, we are at your disposal. The HT26 team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2023
Product conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2023
I placed my order and everything arrived in less than 3 days and well packaged, thank you, I hope to get the result I want.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
My milk arrived, the shipping is quick, it took only 3 days, it's a good product recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2023
I am satisfied with my order. I had to buy this milk because the one I usually use is out of stock. Delivery was quite fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2023
The products I bought at the HT26 pharmacy are very good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Excellent website,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2023
I am satisfied with my order and thank you to the preparer who put a soap in my package, thank you to the whole team always on top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
the delivery was very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Great place to buy from, unfortunately I don’t speak french so I can’t say much since the questions are written in french.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Very good site easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2023
Product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
Well packaged, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Effectiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Recommended secure payment and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
Good products, fast delivery, are of good quality, thank you very much H26 for the good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
Quality products! Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
Very good body milk. I've been using it for 23 years.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2023
I placed my order just before August 15. The site informed me that it would be processed on August 16. Which was done. Extremely fast delivery. Thank you!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/08/2023
Delivery is no longer as fast as before and chronopost does not deliver packages to the home despite choosing the option (so we pay more for nothing) No more samples in the packages, it's such a shame!
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Response from HT26
Hello madam, Thank you for sharing your opinion. Samples are sometimes out of stock. Although this is rarely the case, we always try to find something else when that happens. If, however, you did not receive any samples, we apologize for the inconvenience caused and will ensure that this does not happen again. Thank you for your understanding. The HT26 team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
I received my package in 48 hours and picked it up without any issues, well done to you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2023
Nothing to report on the navigation on the site. However, very disappointed, when placing the order it was announced that delivery would be free from a certain amount. My order was above that amount but I was charged delivery fees.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
Very expedient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Very good products, I am happy with my order. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Easy to find what I am looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Order very very well processed and very very fast arrived
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
Very good products
Customer for years
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/08/2023
The site needs to be improved
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Very satisfied.
Fast processing and shipping times.
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