HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
I did not give 5 stars because the discount vouchers only last one or two weeks after the order is received when they should last 1 to 3 months or even 4 months.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2022
Very well-made site, but delivery costs are way too high for Belgium 19 euros!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2022
I had ordered 4 shower emulsions but I only received 3.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/06/2022
The site needs some improvements
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2022
In 3 days of use I already see the difference. It's just great. For a first use I am satisfied and I think I will stay.
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Response from HT26
Hello to you, Thank you for your message! We are delighted that our products suit you Our products are truly effective See you very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2022
The site is well designed; moreover, I would easily find the face lotion in the CLEANING list as it is not a cream.
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Response from HT26
Hello to you, Thank you for your constructive message! It will be taken into account in the improvement of the site Hoping to see you again very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/07/2022
I had ordered a range for 107€ and I did not receive my order even though it is marked delivered and not followed up until now. It really annoys me. I will never order from this site again, it disappointed me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2022
Mediocre delivery service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2022
I love this brand and I am always satisfied with the quality of the products. However, for me living in Luxembourg, I find the shipping costs a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2022
Navigation was easy, delivery time was correct as announced, appropriate packaging
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2022
The package arrived well, I am disappointed your products made me darken and I have pimples bad products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2022
I was scared of the silence. It would be better to inform customers. I spent 48 hours without contact.
Otherwise, everything is fine.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2022
Nice experience. Expeditious delivery. 4 stars because one of the products was open and spilled in the packaging box.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
Good site, and very reliable I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2022
Products conform as usual. Quick shipping.
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Response from HT26
Hello to you, Thank you for your message. Packages are prepared and shipped as soon as possible! We also work with the best providers which allows us to guarantee quality customer service: from the moment you place your order until its delivery (to your home or to a pickup point). Hoping to see you again very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2022
It works very well
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/06/2022
Poor communication maintenance and customer service not very pleasant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/06/2022
For the moment best difficult to give a point of view, as the product preparation, I had body itching and a black spot on my neck. I changed to start with these products. I believe I will have a good result
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/06/2022
Can do better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
Very satisfied with the service. Fast delivery.
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Response from HT26
Hello to you, We thank you for your message! We have one of the best Customer Services. Packages are shipped in record time. Hoping to see you again very soon on our site! HT26 Laboratory
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/06/2022
The gifts you show are not the same as those you deliver, it is very dishonest
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2022
In the order I was notified that I would receive not only three gifts and I only got one but also the wig came with 3 adhesives I didn't even get one
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2022
Hello, Following my last order.. I was supposed to receive as a gift a travel-sized shower gel and a spa treatment.. I did not receive the shower gel in my box is this normal... Also you give discount vouchers for a very short time without taking into account the fact that a customer who buys a range of products is supposed to finish it before placing another order.. The discount voucher for a duration of a few days after purchase has no interest.. The formula discount voucher on the next purchase for a customer who takes the boxes continuously would be more appropriate and more attractive like.. Otherwise, it’s better not to give anything.. I have received discount vouchers 3 times already that I have not used.. because valid from a certain purchase amount.. Good reading Regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2022
I did not receive my order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2022
Products not received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2022
Delivery times respected, products conform to the order, warm welcome at the pickup point during collection.
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Response from HT26
Hello to you, We thank you for your message as well as for your support. Packages are shipped as quickly as possible, so that they reach you as soon as possible and in the best possible conditions. See you soon on ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/06/2022
The site is not practical
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
I had small red bumps and I stopped. I paid 60€ more to get this product for 17€. If you have a representative in Norway it would be better. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Thank you! Very nice packaging, and magnificent I cracked
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Response from HT26
Hello to you, We thank you for your message as well as for your support. We do our best to satisfy all our customers: each package is prepared with great care. A little extra info: gifts are slipped into each package! See you soon on our site ht26.com Laboratory HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2022
Good. Takes into account consumer feedback to improve.
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Response from HT26
Hello to you, Thank you for your constructive message! Indeed, the opinion of our customers is very important as it allows us to be in constant improvement and evolution in order to always be in line with their requirements. Hoping to see you again very soon on our site! Laboratory HT26
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/06/2022
Very fast delivery but I do not recommend this product. I spent nearly 40€ on a product that after 2 days of use caused me an allergic reaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2022
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/05/2022
Quite average
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/06/2022
With each order the argan cream changes color. I do not understand
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2022
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2022
I received my order, one of the products was broken. I took a photo and made a complaint but I encountered a salesperson who is not at all attentive and does not care about customer satisfaction.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/05/2022
I received an open bottle and the gel was leaking it seems that I was sold a broken bottle. Not very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
I am new to HT-26 I will test my opinion after a month
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/05/2022
Very disappointed, poor quality of service.
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