Customer reviews of HT26

8,8 /10

Based on 6 796 published reviews

5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 17/06/2022 à 12h32 following a purchase from 09/06/2022

Very fast delivery but I do not recommend this product. I spent nearly 40€ on a product that after 2 days of use caused me an allergic reaction.

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Acheteur Vérifié

Published on 12/06/2022 à 21h55 following a purchase from 02/06/2022

good

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Acheteur Vérifié

Published on 12/06/2022 à 09h22 following a purchase from 24/05/2022

Quite average

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Acheteur Vérifié

Published on 09/06/2022 à 12h54 following a purchase from 02/06/2022

With each order the argan cream changes color. I do not understand

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Acheteur Vérifié

Published on 08/06/2022 à 23h04 following a purchase from 01/06/2022

Good

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Acheteur Vérifié

Published on 08/06/2022 à 06h05 following a purchase from 30/05/2022

I received my order, one of the products was broken. I took a photo and made a complaint but I encountered a salesperson who is not at all attentive and does not care about customer satisfaction.

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Acheteur Vérifié

Published on 08/06/2022 à 04h15 following a purchase from 31/05/2022

I received an open bottle and the gel was leaking it seems that I was sold a broken bottle. Not very satisfied

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Acheteur Vérifié

Published on 07/06/2022 à 21h45 following a purchase from 19/05/2022

Good

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Acheteur Vérifié

Published on 07/06/2022 à 18h33 following a purchase from 31/05/2022

I am new to HT-26 I will test my opinion after a month

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Acheteur Vérifié

Published on 06/06/2022 à 18h32 following a purchase from 29/05/2022

Very disappointed, poor quality of service.

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Acheteur Vérifié

Published on 06/06/2022 à 17h33 following a purchase from 30/05/2022

The products are good but the marketing is not honest. During the order, they make you believe that you will receive certain products for free but the photos are different from reality. You receive tiny samples instead.

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Acheteur Vérifié

Published on 01/06/2022 à 17h28 following a purchase from 25/05/2022

Fake product, regretted buying from this site.

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Acheteur Vérifié

Published on 31/05/2022 à 19h40 following a purchase from 23/05/2022

I recommend the speed of delivery, nothing to say.

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Response from HT26 Published on 02/06/2022

Hello to you, Thank you for your message! Packages are prepared and shipped in record time. See you very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 30/05/2022 à 13h52 following a purchase from 23/05/2022

Good

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Acheteur Vérifié

Published on 30/05/2022 à 09h12 following a purchase from 20/05/2022

The delivery is fast only I received a broken bottle of oil fortunately well packaged it only affected two products

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Acheteur Vérifié

Published on 29/05/2022 à 13h39 following a purchase from 22/05/2022

I received my order, the smell and the content are satisfactory, I already observe some small effects. I highly recommend.

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Response from HT26 Published on 02/06/2022

Hello to you, Thank you for your message and for your support! We are glad that our products suit you. They are really effective. Hoping to see you again very soon on our site! Laboratory HT26

Acheteur Vérifié

Published on 27/05/2022 à 18h24 following a purchase from 19/05/2022

I am really satisfied

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Response from HT26 Published on 23/06/2022

Hello to you, Thank you for your message! Glad that your order went well Hoping to see you again very soon on our site! HT26 Laboratory

Acheteur Vérifié

Published on 27/05/2022 à 15h48 following a purchase from 20/05/2022

Very happy with the speed of delivery of the products. But the package was not wrapped in gift paper as hoped.

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Acheteur Vérifié

Published on 27/05/2022 à 12h03 following a purchase from 20/05/2022

I love ht26,... a little stronger on the gifts would be nice...

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Acheteur Vérifié

Published on 27/05/2022 à 11h29 following a purchase from 09/05/2022

I received all my orders in good condition. Thank you very much.

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Acheteur Vérifié

Published on 26/05/2022 à 03h05 following a purchase from 17/05/2022

I thought the products should be hermetically sealed but some liquid was outside it seemed the products were opened. Body lotion shower gel

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Acheteur Vérifié

Published on 25/05/2022 à 11h36 following a purchase from 16/05/2022

Not very modern

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Acheteur Vérifié

Published on 23/05/2022 à 12h26 following a purchase from 02/05/2022

The delivery is fast

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Acheteur Vérifié

Published on 22/05/2022 à 15h43 following a purchase from 13/05/2022

Very excessive shipping costs for each order

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Acheteur Vérifié

Published on 21/05/2022 à 12h04 following a purchase from 12/05/2022

First experience on the site but so far satisfied

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Acheteur Vérifié

Published on 19/05/2022 à 23h21 following a purchase from 11/05/2022

very satisfied

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Acheteur Vérifié

Published on 19/05/2022 à 20h12 following a purchase from 11/05/2022

First online order with HT26; Fast shipping arrived quickly at the pickup point. Product as described; Thank you. Downside: Package was initially missing. Not having Internet on my phone, I had to return home and come back with my package number. Package finally found. The order preparer had forgotten a letter of my name and had swapped first name and last name.

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Acheteur Vérifié

Published on 19/05/2022 à 09h09 following a purchase from 01/05/2022

The cream I ordered was rather a lightening cream and not the anti-wrinkle one you sent me.

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Acheteur Vérifié

Published on 15/05/2022 à 19h12 following a purchase from 07/05/2022

I received my order well, and all my products were complete. A big thank you.

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Acheteur Vérifié

Published on 14/05/2022 à 23h41 following a purchase from 07/05/2022

My skin is soft and clear since using the cream, but I wonder if I can add glycerin?

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Acheteur Vérifié

Published on 13/05/2022 à 16h21 following a purchase from 06/05/2022

Good

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Acheteur Vérifié

Published on 11/05/2022 à 22h34 following a purchase from 30/04/2022

This cream and this shower gel I don't think really lighten because it's been almost two weeks since I applied it, no change, even the body and face lotion is the same, no change.

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Acheteur Vérifié

Published on 11/05/2022 à 17h51 following a purchase from 04/05/2022

good

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Acheteur Vérifié

Published on 11/05/2022 à 16h47 following a purchase from 02/05/2022

Did not receive my order

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Response from HT26 Published on 13/05/2022

Hello to you, Your order has not been prepared or shipped because there was a malfunction with the payment. As soon as orders are validated, they are immediately prepared and shipped. Do not hesitate to contact us via WhatsApp at +33 6 68 91 88 25 regarding your order! Laboratory HT26

Acheteur Vérifié

Published on 10/05/2022 à 13h43 following a purchase from 03/05/2022

Very satisfied!!

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Acheteur Vérifié

Published on 09/05/2022 à 12h46 following a purchase from 02/05/2022

Satisfied

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Acheteur Vérifié

Published on 08/05/2022 à 03h51 following a purchase from 30/04/2022

Satisfied with my purchase for now. Let's see in the long run.

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Acheteur Vérifié

Published on 05/05/2022 à 16h50 following a purchase from 21/03/2022

No results, the cream I've been using for two months

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Acheteur Vérifié

Published on 05/05/2022 à 14h54 following a purchase from 28/04/2022

The delivery was fine, but there was no invoice in the box, the HT26 catalog was crumpled in the box, which makes it uninviting to read.

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Response from HT26 Published on 19/05/2022

Hello to you, Thank you for your message! Invoices are located in your Client Area ht26.com to simplify access. Our catalogs are only available in stores! However, thank you cards are added to the packages that give you discounts valid for the next order. Laboratory HT26

Acheteur Vérifié

Published on 04/05/2022 à 13h32 following a purchase from 16/04/2022

Order received and compliant, gift included as usual, only I am very disappointed that I could not order everything I wanted because the 3-time payment did not go through after several attempts

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