HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Hello to you, Thank you for your message! We hope you are completely satisfied Laboratory HT26
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2022
My products arrived without problems as usual but this time with a very different damaged product in packaging, scent, and texture. I am very disappointed because just the delivery cost me 35 euros and I have not received any response from customer service. I sent a message with a photo of the products. I really hope I will be refunded for this product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
The products arrived on time. They were well packaged. The soap and the scrub work well. I haven't started using the others (lotion and cream) yet. Best regards.
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Response from HT26
Hello to you, We thank you for your message! Indeed, our packages are carefully prepared, our products are effective, do not hesitate to get back to us regarding the other products in your order, as soon as you have tested them Laboratoire HT26
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/03/2022
After using your products for few days I'm having rashes on my face. what do you recommend. I used HT26 - Maximal concentration bleaching face lotion at night and I used White Essence - Correcting lightening serum on my spots. please tell me what to do. the rashes are itchy. I wrote to Ht26. no one has contact me since then. should I returned products?, can I get a refund or replacement with something that will help my face. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Under observation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2022
Article received quickly, but not very well closed as the shower gel spilled everywhere. I wait a month before giving my opinion on the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
I have ordered several times on the HT26 site fast delivery my package is always well packaged with care I like it
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Response from HT26
Hello to you, Thank you for your comment and your loyalty! The packages are prepared with great care and shipped as quickly as possible to best satisfy our customers Laboratoire HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
Speed of delivery, the products very well protected. For the effectiveness of the products, I will wait 2 weeks to see if it works but in the meantime the consistency of the cream and the smell suit me. To be reassessed in 2 weeks.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
I have never received my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
I received my order really I am satisfied with the result however if I can ask you to suggest the day and night cream for the face
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2022
My order arrived on time but it's not brightening
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
Very fast delivery and you can track your delivery online
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Response from HT26
Hello to you, Thank you very much for your message! We have the best service providers, everything is put in place so that you can track your order from its shipment to its delivery Laboratoire HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
Received order just in time. Am pleased with your service
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Response from HT26
Hello, Thanks for your support Laboratoire HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2022
Good
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Response from HT26
Hello to you, We thank you for your message! Laboratory HT26
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
Very satisfied in every way
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Response from HT26
Hello to you, We thank you for your comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
Super
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Response from HT26
Hello to you, Thank you for your comment !
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2022
A bit slow but not too annoying.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2022
My package arrived quickly and in very good condition. It has now been 2 weeks since I started using the products. I am still observing. No changes yet. I will come back in a few weeks to give my opinion.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2022
Great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/03/2022
Always missing products at delivery... I think I will simply stop ordering online. The boxes should at least be put in a nice packaging..
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Response from HT26
Hello, We are sorry for the inconvenience caused on your last order. Send us a WhatsApp message at +33 6 68 91 88 25 so we can assist you better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2022
I'm just starting to use it, I will give a review later
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2022
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2022
It's good
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Response from HT26
Hello to you, Thank you for this message, the site is fun! It is constantly evolving
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
Super fast
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Response from HT26
Hello, Thank you for your message
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2022
The site is well configured. Navigation is easy.
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Response from HT26
Hello to you, we completely agree, the site is fun
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
Difficulty during my online payment. I had to call the store and with a salesperson, he proceeded differently. This needs to be reviewed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/03/2022
-
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Response from HT26
Hello, We are sorry that your experience did not go well. We remain at your disposal for any other needs.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2022
Well received my order, very well packaged, for now I have nothing to say.
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Response from HT26
Hello to you, Thank you for your comment. Orders are prepared meticulously, most products are packaged to avoid breakage during transport!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Give
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/03/2022
I did not receive my order as agreed. Despite my requests, I have not received any response from you. It's frustrating. I don't think I will order from this site again. Bad service.
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Response from HT26
Hello Madam, We see that you were delivered on Wednesday, March 9th. Send us a WhatsApp message at +33 6 68 91 88 25 so we can discuss your problem together.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
The site often bugs so it's a bit difficult to quickly place an order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/02/2022
I placed an order and I did not receive it, I sent you several emails on your site and no one responds to me.
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Response from HT26
Hello Madam, We tried to contact you to specify that there were missing products in your order without success. Please send us a WhatsApp message at +33 6 68 91 88 25 so that we can assist you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2022
The gift was opened
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/02/2022
I received my order with 1 of the 3 large plastic bottles shattered at the base, due to very light packaging.
DESCRIPTION OF THE PACKAGING:
Outer corrugated cardboard 2 mm thick
Top and bottom foam plate 4 mm
Each bottle wrapped in cellophane
Nothing to stabilize the bottles, which barely occupy half the volume.
Under these conditions, if the package was jostled at all, it is not surprising that a bottle arrived shattered!
Thanks to the cellophane, only part of the contents leaked into the cardboard, so the leak was not visible from the outside when I received the package at the relay point.
My email sent upon receipt - 3 working days ago - to the webmaster of ht26, accompanied by a photo of the damage, has gone unanswered. I hope for at least a refund for the shattered bottle.
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Response from HT26
Hello Madam, Can you specify which bottle was broken during transport? Please send us a WhatsApp message at +33 6 68 91 88 25
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2022
The first shipment was lost and it cost me a lot to call. The second shipment took 4 days to receive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
Well received my order very quickly. The products are good. I am trying them. I recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/02/2022
Very unsatisfied with my order, because part of it was broken, some lotions came without the seal on. I have tried to contact HT26 several times by phone and email but have not gotten any response. Still waiting for a replacement of the damaged lotion or a refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
Order arrived early, well packaged. Thank you very much. I have loved your products for 17 years and I never get tired of them.
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Response from HT26
Hello to you, We thank you for your loyalty over all these years. Each package is carefully prepared!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2022
Easy to navigate. but could add the choice of currency like the dollar for example
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