Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2022
I've not received my order yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2022
Good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2022
I searched for this gel everywhere and miracle I find it on the site. I buy it and 2 days later I get a call saying that the product is not available and that I will be refunded. Waste of time. Real-time stock management would be practical for customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
It went well except for the departure of the package from your store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2022
The package arrived very well and I wanted to take the opportunity to thank you for all the gifts... From the first applications, I am noticing my skin hydrated, luminous, and slightly clearer. So, I suppose it will get better, for now, I am happy. The only unpleasant thing about the body milk is some kind of whitish and unpleasant bits... that remain on the surface of the skin or on the skin after application. They should avoid this during manufacturing or when packaging the milk in the bottles please.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/02/2022
Hi, delivery was well done. Still waiting for the effectiveness of this cream..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
Good
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Response from HT26
Hello, thank you for your feedback
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2022
Fast delivery
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Response from HT26
Hello, thank you for your feedback! We do our best to ensure you receive the packages as soon as possible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
I have received my order but the face cream color has changed compared to the other I often order and the texture too
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Very good products for the skin and very effective, fast delivery but a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Practical and easy-to-use site, and orders are delivered very quickly. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
Their products are there and you can read the instructions and the active ingredients of some.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/01/2022
too disappointed with the lightening milk with argan oil, it darkens me, I would prefer to continue with the lotion range 90
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Response from HT26
Hello Madam, We are sorry that it has this effect on you. Send us a WhatsApp message at +33 6 68 91 88 25 or at [email protected] and an advisor will assist you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Fast and thank you for the gifts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
The shower gel was missing upon receipt of the order, not very nice not to honor your promise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
-
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
I equally like this product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2022
I have still not received my product, it has taken too long and this is unusual. Kindly check for me if it’s out for delivery. Thank you
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Response from HT26
Hello, In your case the order went to delivery on February 1st and arrived on February 8th at your address. So it takes 7 days to arrive. We hope that the product is suitable for you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2022
Ineffective products
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Response from HT26
Hello to you, Feel free to contact us on our WhatsApp at 06 68 91 88 25 so that we can give you advice to make your products more effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
The delivery time is efficient, didn't like the packaging too much, it was great the little gift inside very effective products, I already see the results.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2022
Hello
I am not satisfied with the last order because I didn't receive many gifts, yet I shop all the time with you.
Best regards,
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Response from HT26
Hello Madam, Thank you for your loyalty! The gifts vary depending on the products you order. Looking forward to seeing you again soon on HT26.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2022
Good morning!
I want to know the reason why my order has never been processed. I still need it.
Thank you!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/01/2022
The first time I ordered they said free shipping but they still charged me and I find that misleading advertising, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Easy to use site, easy navigation for items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Effective products, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Order and delivery fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
Order as expected, I started using the products recently, they seem pretty good. Let's see over time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Hello, it has been exactly three weeks since I started using the HT26 range and I have not seen any results yet
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Response from HT26
Hello, thank you for taking the time to write to us to share your experience. Are your products not giving you complete satisfaction yet? We are here to help you! Send us a WhatsApp message at +33 6 68 91 88 25 or to [email protected] and a consultant will take care of you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2022
Yes, the order arrived on time and at the precise hour.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Satisfied with HT26 products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2022
Fast shipping and within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
This is my first purchase. I am satisfied with the fast delivery. I would have liked to have samples to discover other products... I will get back to you after use to give you my opinion on the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
It was easy. Only the delivery took more time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Very good, these products are better. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
The sought-after products are easy to find on the site, fast delivery but customer service leaves much to be desired. I ordered 5 products but only received 2 out of 5. And even after my complaint, I have received no response to this day. Overall, I made a very very bad deal
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2022
Overall good, we find the same products I think as in store. However, I was very surprised to see no return or exchange policy. For my part, I made a mistake, I ordered a shower gel instead of the cream from the same range. I was more than disappointed not to have known this information + no invoice or anything inside the box... Quite surprising.
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