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Rating: 4 out of 5
Excellent product and packaging, too bad the delivery was not 100% compliant with the order.
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
I have no opinion
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Rating: 2 out of 5
Navigating the site was problem-free. Very easy and convenient
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Rating: 3 out of 5
Arrived on time, but my serum was half empty. Disappointed
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Rating: 4 out of 5
I am satisfied with your services but I gave 4 stars because last time you made a mistake with my order
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Rating: 1 out of 5
Until now I have not received my order
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Rating: 4 out of 5
THANK YOU HT26 FOR THE FAST DELIVERY AND THE GIFTS. I HAVE KNOWN HT26 MILK FOR 15 YEARS AND IT IS THE ONLY ONE THAT CALMS MY HYPER ALLERGIC BODY. BUT I GIVE 4 STARS BECAUSE THE GIFTS OTHER THAN THE BB RANGE ARE ALL LIGHTENING AND I DID NOT FIND THIS POSITIVE BECAUSE THE BB MILK IS FOR ME. I AVOID ADULT PRODUCTS THAT DESTROY THE SKIN OF AFRICAN WOMEN. SO I CAN'T EVEN USE THESE GIFTS! I LOVE MY COMPLEXION AS AN AFRICAN AND I AM NOT COMPLEXED AT ALL SO THIS DE-PIGMENTATION PROPAGANDA DISAPPOINTED ME A LOT.
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Rating: 4 out of 5
I received my order well. But you could do better for the small gifts. Thank you
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Rating: 4 out of 5
Very happy with my purchase, order received very quickly, thank you for the gifts that allowed me to know other products from the brand that I can't wait to discover soon
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Rating: 4 out of 5
I am very satisfied with my order, very well packaged now I move on to using it, I will come back to give a review
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Rating: 1 out of 5
I did not receive the products I ordered and I contacted you but you completely ignored my complaint. I am really disappointed and had to ask my bank to resolve the issue because I do not accept losing my money. I work hard for that.
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Rating: 3 out of 5
I have not received the product since the 7th, it's been 10 days while I paid to have it in 2-5 days maximum
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Rating: 4 out of 5
PACKAGE ARRIVED WELL
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Rating: 3 out of 5
Favorable
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Rating: 4 out of 5
Shipping costs are too expensive
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Rating: 1 out of 5
I thought I ordered certain products and received a package containing other products. Products that have nothing to do with what I ordered. I contacted HT26 to explain the situation and received no response. I had to contact my bank to explain the situation so that I could get a refund. I am really disappointed
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Rating: 1 out of 5
I have not received my order
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Rating: 3 out of 5
I have been using the serum milk and soap for a year now, I spend more than 100€ on each purchase, so I find it expensive, we need loyal customers if we can get discounts, thank you
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Rating: 4 out of 5
Order received on time but the way the delivery person handled it needs improvement. He rang the intercom, I opened, and he left the package in the elevator without notifying me, and I went down with my ID and my pen via the stairs.. And I waited in shock, finally I found the package in the elevator... A different way of delivering that I don't know. I'll know for next time. Thank you
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Rating: 4 out of 5
Well packaged. I am eagerly awaiting the results because the products are a bit expensive and since I live in Canada, I had to pay customs fees again.
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Rating: 3 out of 5
Good site. I would just like to have an easier way to find the cream that could make my face clearer and more even without necessarily becoming lighter.
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Rating: 4 out of 5
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Rating: 2 out of 5
I do not like that the gifts offered are lightening products. Thank you otherwise very good delivery
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Rating: 1 out of 5
I have not yet received my package, it's been now a week and a few days
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Rating: 4 out of 5
Very good product!! Even if the chosen gifts are not the ones I received
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Rating: 3 out of 5
Thanks
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Rating: 2 out of 5
I find the delivery fees too high!!!!
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Rating: 4 out of 5
The delivery was frankly fast. I started using the product almost 5 days ago, I can't yet confirm the lightening aspect but I noticed that it softens the skin very well.
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Rating: 1 out of 5
Hello, I would like the buyer to have the option to choose Collissimo at the time of payment because until now, for a week, I have still not been delivered by Chronopost and they are leading me on over the phone. I find them very expensive for a very poor service.
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Rating: 4 out of 5
Very well received, good packaging, it seems to be good. Pleasant texture and they are good but it's only been a few days of use so it's too early to conclude anything
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Nothing to complain about, very satisfied.
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Rating: 4 out of 5
I received my order and it's good. Thank you
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Rating: 4 out of 5
Order received on time, very satisfied, plus they gave me gifts, thank you
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Rating: 1 out of 5
I only used it for two days on my son, he had small red spots on his face and I wrote to customer service but have not received a response since because I want to return the others, it's useless and I do not recommend it
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Rating: 1 out of 5
Just two days of use and I have small pimples on my face, it's catastrophic as a product
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Rating: 4 out of 5
Delivery well coordinated and checked with a gift that is pleasing.
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Rating: 2 out of 5
First, navigation on the site is not smooth and more complex on mobile. Delivery without issue. Then, satisfaction is half because I did not receive the box as it is presented on your site and I had to claim a missing product. Also, I never received the small mirror. Finally, customer service is reactive, but does not really engage with customers.
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Rating: 4 out of 5
Very satisfying.
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Rating: 3 out of 5
Package arrived on time, with many little surprises, my lotion arrived almost completely spilled and I can't take the cream from the pump I have to completely open the cream, for now I have no opinion regarding the quality of the products because it's only been 4 days since I started using it, we'll see later
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