Customer reviews of HT26

8,8 /10

Based on 6 797 published reviews

5 4 507 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 02/06/2021 à 16h52 following a purchase from 25/05/2021

Fast service

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Acheteur Vérifié

Published on 01/06/2021 à 23h44 following a purchase from 14/05/2021

to improve

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Acheteur Vérifié

Published on 01/06/2021 à 13h47 following a purchase from 25/05/2021

For now, a bit good, I just started so I'm not in a hurry

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Acheteur Vérifié

Published on 31/05/2021 à 18h20 following a purchase from 01/05/2021

Satisfied with the delivery

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Acheteur Vérifié

Published on 31/05/2021 à 16h28 following a purchase from 23/05/2021

Classic website

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Acheteur Vérifié

Published on 31/05/2021 à 15h06 following a purchase from 24/05/2021

Very satisfied with the speed of delivery.

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Acheteur Vérifié

Published on 31/05/2021 à 05h06 following a purchase from 21/05/2021

I still have not received my package

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Acheteur Vérifié

Published on 31/05/2021 à 01h06 following a purchase from 22/05/2021

speed

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Acheteur Vérifié

Published on 30/05/2021 à 22h34 following a purchase from 22/05/2021

Very good fast delivery!

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Acheteur Vérifié

Published on 30/05/2021 à 21h36 following a purchase from 23/05/2021

Hello, I recently placed an order (170664) which I have indeed already received but the problem is that I cannot use my topsygel milk because when I press the product does not come out I have to open the bottle each time and it's annoying because I get it everywhere in the end

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Acheteur Vérifié

Published on 27/05/2021 à 09h25 following a purchase from 18/05/2021

Excellent product and packaging, too bad the delivery was not 100% compliant with the order.

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Acheteur Vérifié

Published on 26/05/2021 à 08h20 following a purchase from 17/05/2021

I have no opinion

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Acheteur Vérifié

Published on 23/05/2021 à 19h51 following a purchase from 14/05/2021

Navigating the site was problem-free. Very easy and convenient

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Acheteur Vérifié

Published on 23/05/2021 à 01h07 following a purchase from 05/05/2021

Arrived on time, but my serum was half empty. Disappointed

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Acheteur Vérifié

Published on 21/05/2021 à 22h26 following a purchase from 13/05/2021

I am satisfied with your services but I gave 4 stars because last time you made a mistake with my order

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Acheteur Vérifié

Published on 20/05/2021 à 08h47 following a purchase from 04/05/2021

Until now I have not received my order

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Acheteur Vérifié

Published on 20/05/2021 à 00h36 following a purchase from 11/05/2021

THANK YOU HT26 FOR THE FAST DELIVERY AND THE GIFTS. I HAVE KNOWN HT26 MILK FOR 15 YEARS AND IT IS THE ONLY ONE THAT CALMS MY HYPER ALLERGIC BODY. BUT I GIVE 4 STARS BECAUSE THE GIFTS OTHER THAN THE BB RANGE ARE ALL LIGHTENING AND I DID NOT FIND THIS POSITIVE BECAUSE THE BB MILK IS FOR ME. I AVOID ADULT PRODUCTS THAT DESTROY THE SKIN OF AFRICAN WOMEN. SO I CAN'T EVEN USE THESE GIFTS! I LOVE MY COMPLEXION AS AN AFRICAN AND I AM NOT COMPLEXED AT ALL SO THIS DE-PIGMENTATION PROPAGANDA DISAPPOINTED ME A LOT.

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Acheteur Vérifié

Published on 19/05/2021 à 14h45 following a purchase from 12/05/2021

I received my order well. But you could do better for the small gifts. Thank you

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Acheteur Vérifié

Published on 19/05/2021 à 14h36 following a purchase from 10/05/2021

Very happy with my purchase, order received very quickly, thank you for the gifts that allowed me to know other products from the brand that I can't wait to discover soon

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Acheteur Vérifié

Published on 18/05/2021 à 16h59 following a purchase from 10/05/2021

I am very satisfied with my order, very well packaged now I move on to using it, I will come back to give a review

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Acheteur Vérifié

Published on 17/05/2021 à 15h30 following a purchase from 10/05/2021

I did not receive the products I ordered and I contacted you but you completely ignored my complaint. I am really disappointed and had to ask my bank to resolve the issue because I do not accept losing my money. I work hard for that.

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Acheteur Vérifié

Published on 17/05/2021 à 09h13 following a purchase from 07/05/2021

I have not received the product since the 7th, it's been 10 days while I paid to have it in 2-5 days maximum

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Acheteur Vérifié

Published on 17/05/2021 à 07h21 following a purchase from 09/05/2021

PACKAGE ARRIVED WELL

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Acheteur Vérifié

Published on 17/05/2021 à 05h46 following a purchase from 08/05/2021

Favorable

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Acheteur Vérifié

Published on 16/05/2021 à 21h42 following a purchase from 09/05/2021

Shipping costs are too expensive

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Acheteur Vérifié

Published on 16/05/2021 à 15h47 following a purchase from 09/05/2021

I thought I ordered certain products and received a package containing other products. Products that have nothing to do with what I ordered. I contacted HT26 to explain the situation and received no response. I had to contact my bank to explain the situation so that I could get a refund. I am really disappointed

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Acheteur Vérifié

Published on 15/05/2021 à 17h54 following a purchase from 07/05/2021

I have not received my order

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Acheteur Vérifié

Published on 14/05/2021 à 13h15 following a purchase from 06/05/2021

I have been using the serum milk and soap for a year now, I spend more than 100€ on each purchase, so I find it expensive, we need loyal customers if we can get discounts, thank you

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Acheteur Vérifié

Published on 12/05/2021 à 23h53 following a purchase from 05/05/2021

Order received on time but the way the delivery person handled it needs improvement. He rang the intercom, I opened, and he left the package in the elevator without notifying me, and I went down with my ID and my pen via the stairs.. And I waited in shock, finally I found the package in the elevator... A different way of delivering that I don't know. I'll know for next time. Thank you

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Acheteur Vérifié

Published on 12/05/2021 à 23h53 following a purchase from 04/05/2021

Well packaged. I am eagerly awaiting the results because the products are a bit expensive and since I live in Canada, I had to pay customs fees again.

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Acheteur Vérifié

Published on 12/05/2021 à 18h22 following a purchase from 01/05/2021

Good site. I would just like to have an easier way to find the cream that could make my face clearer and more even without necessarily becoming lighter.

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Acheteur Vérifié

Published on 12/05/2021 à 15h38 following a purchase from 05/05/2021

I do not like that the gifts offered are lightening products. Thank you otherwise very good delivery

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Acheteur Vérifié

Published on 12/05/2021 à 12h09 following a purchase from 04/05/2021

I have not yet received my package, it's been now a week and a few days

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Acheteur Vérifié

Published on 11/05/2021 à 19h36 following a purchase from 04/05/2021

Very good product!! Even if the chosen gifts are not the ones I received

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Acheteur Vérifié

Published on 11/05/2021 à 16h24 following a purchase from 03/05/2021

Thanks

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Acheteur Vérifié

Published on 10/05/2021 à 18h04 following a purchase from 03/05/2021

I find the delivery fees too high!!!!

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Acheteur Vérifié

Published on 09/05/2021 à 18h08 following a purchase from 02/05/2021

The delivery was frankly fast. I started using the product almost 5 days ago, I can't yet confirm the lightening aspect but I noticed that it softens the skin very well.

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Acheteur Vérifié

Published on 09/05/2021 à 16h34 following a purchase from 01/05/2021

Hello, I would like the buyer to have the option to choose Collissimo at the time of payment because until now, for a week, I have still not been delivered by Chronopost and they are leading me on over the phone. I find them very expensive for a very poor service.

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Acheteur Vérifié

Published on 09/05/2021 à 14h55 following a purchase from 02/05/2021

Very well received, good packaging, it seems to be good. Pleasant texture and they are good but it's only been a few days of use so it's too early to conclude anything

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