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Rating: 4 out of 5
Very good
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 797 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Nothing to complain about, very satisfied.
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Rating: 4 out of 5
I received my order and it's good. Thank you
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Rating: 4 out of 5
Order received on time, very satisfied, plus they gave me gifts, thank you
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Rating: 1 out of 5
I only used it for two days on my son, he had small red spots on his face and I wrote to customer service but have not received a response since because I want to return the others, it's useless and I do not recommend it
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Rating: 1 out of 5
Just two days of use and I have small pimples on my face, it's catastrophic as a product
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Rating: 4 out of 5
Delivery well coordinated and checked with a gift that is pleasing.
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Rating: 2 out of 5
First, navigation on the site is not smooth and more complex on mobile. Delivery without issue. Then, satisfaction is half because I did not receive the box as it is presented on your site and I had to claim a missing product. Also, I never received the small mirror. Finally, customer service is reactive, but does not really engage with customers.
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Rating: 4 out of 5
Very satisfying.
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Rating: 3 out of 5
Package arrived on time, with many little surprises, my lotion arrived almost completely spilled and I can't take the cream from the pump I have to completely open the cream, for now I have no opinion regarding the quality of the products because it's only been 4 days since I started using it, we'll see later
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Rating: 4 out of 5
Product not received
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Rating: 1 out of 5
It was my first order and I paid more than my package was delivered to my home and the big surprise my package was delivered to a relay supposedly Covid-19 and today even with the current situation packages are still delivered to home. I wish to be refunded the most I paid.
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Rating: 4 out of 5
Ergonomics and fluidity to improve
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Rating: 4 out of 5
I received my order on the delivery date respected
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Rating: 4 out of 5
super nice variety of products. very interesting
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Rating: 4 out of 5
Very effective products. Thank you
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Rating: 4 out of 5
Number 1
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Rating: 2 out of 5
I am not happy with the maximum day face cream, it gave me a lot of pimples on my face, not nice to see, I am disgusted. It already happened with the first face cream and I changed to the one for 32€ which didn't change anything, on the contrary, it worsened. Please respond, I need your advice to remove the pimples and the oily skin it created for me
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Rating: 4 out of 5
Good quality
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Rating: 4 out of 5
Easy to use.
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Rating: 4 out of 5
I appreciated the site because I was able to place my order in the blink of an eye.
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Rating: 4 out of 5
I didn't receive all my products please. Sent emails and no one has responded yet. Still waiting
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Rating: 4 out of 5
Easy to access
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Rating: 4 out of 5
The order arrived in good condition, and it's nice for the samples.
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Rating: 2 out of 5
Incomplete order. I have always used the ht26 range which I love. It gives me a clean and radiant complexion. But for my first order on the site, I am disappointed. I ordered the preparation range and the night cream is missing. After several calls and emails, no response from customer service. Nor from Samuel who asked me to send him a photo of all the products received. I recommend the range but not ordering on the site. I did not have a good experience, I hope you will fix this and send me my night cream, I paid for it, I remind you.
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Rating: 4 out of 5
I received my order satisfactorily, thank you for the included gift
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Rating: 4 out of 5
I received my order well with an extra gift. I like the product, I recommend HT26
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Rating: 3 out of 5
I did not receive the gift products as announced in my order, instead I received something else and that's a shame
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Rating: 3 out of 5
Very easy to navigate
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Rating: 1 out of 5
I don't like it, it burns my skin
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Rating: 3 out of 5
Too early to give a review since I just started using the product. Fingers crossed.
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Rating: 4 out of 5
Fast order, and timely delivery.
Very professional, the seller who contacted me to inform me that a product from my order was out of stock.
I am waiting for the refund for this missing product.
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Very professional, the seller who contacted me to inform me that a product from my order was out of stock.
I am waiting for the refund for this missing product.
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Rating: 4 out of 5
The site is good. I like it a lot!
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Rating: 4 out of 5
Hello, I have received my order well. I advise you to put more protection so that the products are secure, thank you
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Rating: 3 out of 5
I have nothing to say about the site. Thank you
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Rating: 4 out of 5
Authentic products
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Rating: 3 out of 5
Too many products, it's confusing. Because differentiating the products is not very obvious.
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Rating: 4 out of 5
Very good
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Rating: 3 out of 5
The delivery is 9.95 for France, I find that too expensive. Thank you.
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