Customer reviews of HT26

8,8 /10

Based on 6 797 published reviews

5 4 507 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 11/03/2021 à 15h44 following a purchase from 03/03/2021

Generally satisfied

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Acheteur Vérifié

Published on 09/03/2021 à 23h58 following a purchase from 07/01/2021

I tried to order with you and it shows that my order was executed but that you canceled it. Are you wondering if you do not deliver to the United States?

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Acheteur Vérifié

Published on 09/03/2021 à 17h18 following a purchase from 01/03/2021

The mattifying brightening cream, the cream does not come out and this is not the first time this happens to me

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Acheteur Vérifié

Published on 09/03/2021 à 11h50 following a purchase from 02/03/2021

I did not receive all the products.

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Acheteur Vérifié

Published on 08/03/2021 à 07h25 following a purchase from 28/02/2021

I am quite satisfied, I would have preferred other accessories than the ointment I received as a gift because I already have some. This time the delivery person stayed at the gate and I went to get the package myself unlike the last delivery where he came up to my door to hand it to me

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Acheteur Vérifié

Published on 07/03/2021 à 23h37 following a purchase from 18/02/2021

Fast delivery and product well protected in a nice box.

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Acheteur Vérifié

Published on 06/03/2021 à 15h27 following a purchase from 26/02/2021

Good product but I did not see my gift

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Acheteur Vérifié

Published on 06/03/2021 à 07h14 following a purchase from 24/02/2021

The site is practical
because the proposed forms are a great help in navigation. Moreover, some advice is offered. Fast shipping. As for the foot, knee, and hand care products, and the serum 90, it is premature to give an opinion after a few days of use.

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Acheteur Vérifié

Published on 03/03/2021 à 16h20 following a purchase from 23/02/2021

I had a lot of trouble placing my order with the card. Payment error all the time. I had to pay more with PayPal because the conversion from dollars to euros with PayPal was a bit more expensive than with my bank.

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Acheteur Vérifié

Published on 03/03/2021 à 15h08 following a purchase from 24/02/2021

Products conform. Packaging needs to be reviewed. Bubble wrap is better than food film for shocks. The gifts were not those announced during the online order.

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Acheteur Vérifié

Published on 03/03/2021 à 11h33 following a purchase from 22/02/2021

They do not answer questions! There is no return or exchange!

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Acheteur Vérifié

Published on 02/03/2021 à 15h46 following a purchase from 22/02/2021

Item delivered on time, the product is of good quality

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Acheteur Vérifié

Published on 02/03/2021 à 02h54 following a purchase from 22/02/2021

Fast and efficient

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Acheteur Vérifié

Published on 01/03/2021 à 15h02 following a purchase from 22/02/2021

I received a message about the products, and I am very satisfied.

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Acheteur Vérifié

Published on 28/02/2021 à 19h06 following a purchase from 20/02/2021

Terrible! TERRIBLE!

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Acheteur Vérifié

Published on 28/02/2021 à 11h19 following a purchase from 19/02/2021

The content is perfect the packaging too and especially I appreciate the gift. The delivery was made within the predefined deadlines

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Acheteur Vérifié

Published on 27/02/2021 à 22h26 following a purchase from 20/02/2021

Everything was good Thank you.

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Acheteur Vérifié

Published on 25/02/2021 à 17h42 following a purchase from 18/02/2021

Good quality price

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Acheteur Vérifié

Published on 25/02/2021 à 16h41 following a purchase from 18/02/2021

Package received on time. To see for the product.

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Acheteur Vérifié

Published on 23/02/2021 à 12h04 following a purchase from 16/02/2021

Satisfied. Thank you

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Acheteur Vérifié

Published on 23/02/2021 à 08h46 following a purchase from 14/02/2021

Good

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Acheteur Vérifié

Published on 22/02/2021 à 21h55 following a purchase from 14/02/2021

Everything is perfect, fast delivery except for the issue of the carrot oil spilled in the packaging.

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Acheteur Vérifié

Published on 22/02/2021 à 11h32 following a purchase from 13/02/2021

Product delivered on time.

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Acheteur Vérifié

Published on 22/02/2021 à 01h45 following a purchase from 04/02/2021

I am satisfied the product arrived quite quickly in good shape but unfortunately the customer service does not respond to questions by email for more details on certain products

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Acheteur Vérifié

Published on 21/02/2021 à 15h36 following a purchase from 13/02/2021

Good

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Acheteur Vérifié

Published on 21/02/2021 à 09h59 following a purchase from 13/02/2021

I just started this lotion. My opinion will come later...

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Acheteur Vérifié

Published on 20/02/2021 à 15h18 following a purchase from 13/02/2021

I give 3 stars because I received the package well but the essential oil and the lotion, although well packaged, spilled in the packaging and I find the HT26 scrub too small and it seemed to me that it was given with a scrubbing glove that I did not receive. Apart from these small remarks, everything is fine, thank you!

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Acheteur Vérifié

Published on 20/02/2021 à 14h47 following a purchase from 13/02/2021

I like it

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Acheteur Vérifié

Published on 19/02/2021 à 16h58 following a purchase from 11/02/2021

Not all ordered products are available

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Acheteur Vérifié

Published on 18/02/2021 à 22h03 following a purchase from 10/02/2021

my package has not arrived yet

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Acheteur Vérifié

Published on 18/02/2021 à 20h42 following a purchase from 10/02/2021

I received the order, the products well packaged, to my surprise I got nice gifts, the delivery was one day late but I understand that it is a difficult time. The only problem is that I paid an additional amount of CAD 22.89 for import duties/taxes and customs fees. I contacted HT26 to try to find out why this is not mentioned to customers in advance, I have not received a response from HT26. If I cross the oceans to buy in France, it is because I am loyal to the brand and I expect it to be reciprocal. Since this is the first time this has happened, I am satisfied with the products received hoping for more clarity next time.

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Acheteur Vérifié

Published on 17/02/2021 à 07h17 following a purchase from 08/02/2021

It's okay

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Acheteur Vérifié

Published on 16/02/2021 à 16h01 following a purchase from 09/02/2021

For me, I started to see effects in 4 days, it's good for me

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Acheteur Vérifié

Published on 16/02/2021 à 15h40 following a purchase from 08/02/2021

Quick receipt of the order.

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Acheteur Vérifié

Published on 16/02/2021 à 13h10 following a purchase from 08/02/2021

I find that online prices are higher than buying in-store. For the quality of the product, it's still being tested. Shipping cost too high for a purchase of 74 euros.

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Acheteur Vérifié

Published on 14/02/2021 à 18h00 following a purchase from 07/02/2021

Well I like the products

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Acheteur Vérifié

Published on 14/02/2021 à 08h40 following a purchase from 05/02/2021

Fast delivery, thanks to the HT26 team I hope the product I bought will meet my needs.

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Acheteur Vérifié

Published on 13/02/2021 à 21h03 following a purchase from 05/02/2021

Please include instructions in English for customers outside France. I usually pay 19 euros and delivery comes within 48 hours. This time you charged me 25 euros and it took you 1 whole week to deliver. Is this a fair service?

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Acheteur Vérifié

Published on 13/02/2021 à 19h35 following a purchase from 05/02/2021

Fast delivery

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Acheteur Vérifié

Published on 13/02/2021 à 14h09 following a purchase from 06/02/2021

The body lotion (sensuality and optimism) disappointed because it is not moisturizing and has glitter which is annoying so I don't see myself using it much plus I have two of them meh apart from that the exfoliating gel with aloe is very good I recommend

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