HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
I find the service too long. Because I ordered since November 5th and according to your writings, the delivery is 48h to 72h.. and I still have nothing. Because I really need my products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
I indeed made a purchase at HT26! It was very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/11/2020
I took a complete range The soap was missing at delivery I wrote to customer service still no response I am very disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2020
I received the order well It's a shame the delivery is too expensive to receive it 3 days after the order 9€
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
perfect scrubbing soap
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2020
The site is not easy to use, especially for adding products to the cart
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2020
It's okay I like the products I use, nothing to say I love it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Not happy, the shampoo and cream are missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
I appreciated receiving my products. But the gifts offered as samples were not all in my package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
happy with the delivery, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
Coulibaly received in 2 days, fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2020
Regarding my repairing body lotion, it's been 4 months since I've been using it and this lotion is starting to have an effect on my body, the spots are fading gradually.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/10/2020
We were supposed to have the choice between Canada Post and DHL as you mentioned but apparently that's not the case, why are the choices limited in terms of shipping? I don't have time to wait for a package from morning to night. Easier with Canada Post
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
Very good. Payment in 3 installments refused though. Too bad, I could have bought more.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/10/2020
The 1st and 2nd orders went well but the 3rd my package is still in Saint Honoré and I am in Cannet so I am still waiting for the HT26 team to do what is necessary for me to retrieve my package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
But the shipping costs are excessive, from Paris to the Paris suburbs 9.99€ is too much compared to other online sales sites, which either offer free shipping or less than 5 euros!!! Yet the packages come from far away!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2020
Information taken by phone, the order was made immediately. I received my order 24 hours later in great packaging, accompanied by gifts, samples, and catalogs. Thank you HT26.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2020
Shipping costs in Europe are too high! €19! Honestly, it's too much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
Package received well. Except that the gift shower gel is 20 ml, much smaller than the 50 ml mentioned. For the rest, it's perfect!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2020
I was disappointed by your delivery person, he called me to say that he would arrive in 4 minutes, and I went out to wait outside, and I waited 15 minutes, he was not there yet, when he arrived he gave me a package that was not mine, he apologized, and he went to look for my package in his truck, he left me waiting for another 8 minutes in the rain to find my package, I was annoyed, it didn't matter anymore, after the product, 3 days after using it on my child, I still haven't seen the effect I was waiting for, that's all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/10/2020
I did not receive my entire order, I ordered 3 multi-lightening milks, 1 multi-hydrating milk and 3 soaps worth 11.90 each, and I only received 1 multi-hydrating milk, 1 multi-lightening milk and 1 soap. And where is the rest of my order?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Order received well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Yes, it's very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/10/2020
I did not receive a gift with the package otherwise delivery was very fast and products were as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
Fast delivery, very effective stain removal products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2020
10/10
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2020
Navigation and delivery was okay. However, the wrong products were delivered and I wrote to customer service but never got any response.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
Very easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2020
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
Order arrived quickly, in good condition.
The packaging could be a bit reduced.
Very happy with my gifts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/10/2020
Hello,
I had requested a gift box and a little note, I did not receive it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2020
Order received quickly. Satisfied with the order as well as the gift
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/09/2020
Package damaged during delivery, no gift as planned, I contacted customer service with supporting photos, but no follow-up given.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/09/2020
Disappointed by the delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
I am satisfied and especially the time you take to deliver the packages but with the current crisis we can review the prices thank you very much
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2020
I just started the HT26 range I hope to have good results because I took the complete range
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
I have been a customer at HT26 for 10 years, and I am always satisfied with the ordered products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2020
Searching for products on the site is convenient as well as fast delivery. I also want to highlight an improvement and special care for the packaging of the products that arrive without leaks (thank you Eymath). As for the effectiveness of the milk and glycerin Lotion, I will give an opinion after use.
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