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O
Rating: 4 out of 5
For now I cannot judge I am starting to use it
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Fast delivery but expensive I am satisfied with this order
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E
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
Delivery is fast
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E
Rating: 1 out of 5
Expire not able to take it
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T
Rating: 1 out of 5
I haven't seen any results
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E
Rating: 1 out of 5
It is very lamentable for a company like HT26 that hides expired products to sell to consumers worse still consumable products when you complain they talk to you about refunds sad and the act posed really I was very disappointed and I personally take charge of discouraging my surroundings about the quality of their products what I experienced with them I do not wish it to my worst enemy if they were here in Canada I would have made a good complaint for scamming customers I have all the evidence with me and I keep it carefully they are not really good people
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Response from HT26
Hello madam First of all, we would like to apologize for the inconvenience caused. But when you reported it, we acted quickly and rectified the situation on one hand, then we compensated you on the other hand. The products concerned have been updated and those you received have been refunded. The HT26 Laboratory is an entity that takes the health of its consumers seriously and is also subject to frequent controls by the DGCCRF. If you need information, we are always at your disposal at 0140185100, at 0668918825 or by email at [email protected]. The HT26 team wishes you an excellent day
J
Rating: 4 out of 5
I am satisfied with my order received quickly.
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A
Rating: 4 out of 5
I ordered the products for my husband and after a month of use he is really satisfied
Thank you HT26!
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Thank you HT26!
E
Rating: 1 out of 5
Trio slimming products received and does not contain the expiration date how to drink something whose expiration date you do not have, I never do
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Response from HT26
Hello madam First of all, we would like to apologize for the inconvenience caused. The HT26 Laboratory is an entity that takes the health of its consumers seriously and is also subject to frequent controls by the DGCCRF. If you need information, we are always at your disposal at 0140185100, at 0668918825 or by email at [email protected]. The HT26 team wishes you an excellent day
M
Rating: 4 out of 5
The site is disorganized
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C
Rating: 3 out of 5
Hello,
I have a lot of old spots on my face, I bought intense anti-spot cream and anti-spot lotion with scrub, I have been using it for 2 weeks and so far I have not had any results
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I have a lot of old spots on my face, I bought intense anti-spot cream and anti-spot lotion with scrub, I have been using it for 2 weeks and so far I have not had any results
Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
J
Rating: 4 out of 5
It does its job.
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Response from HT26
Hello madam, The HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed brings together a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide you with personalized advice if needed. The HT26 team wishes you an excellent day
S
Rating: 4 out of 5
Thank you ht26, keep providing this service to us in Africa, we want to be reassured about the products that come directly from your laboratory to avoid counterfeiting, thank you
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Response from HT26
Hello madam, We warmly thank you for your comment and your loyalty. Although shipping our products to the African continent can be more complex, we will always do everything possible for you to access our services as simply as possible. Also, do not hesitate to contact us at 0668918825 or by email at [email protected], we are always at your complete disposal. The HT26 team wishes you an excellent day
F
Rating: 4 out of 5
It's pure!!
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D
Rating: 3 out of 5
I added a note but did not see it in my package
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C
Rating: 4 out of 5
Fast delivery even if the shipping costs are too expensive
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R
Rating: 4 out of 5
So far I have not yet had the expected result but I persevere
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Response from HT26
Hello madam, the HT26 team warmly thanks you for your comment and your loyalty. The HT26 Laboratory indeed consists of a team of five pharmacy doctors, whose products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
D
Rating: 4 out of 5
Speed of delivery.
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E
Rating: 1 out of 5
The carrot milk HT26 this time is not good, the quality mediocre, it burns my skin when I apply it
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory brings together a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, durable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
G
Rating: 1 out of 5
I received an order and coincidentally the 2 soaps from the 2 ranges I ordered were missing and an oil announced as a 'gift'. I hope this problem will be resolved as soon as possible
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G
Rating: 4 out of 5
Nothing to say, very good quality but mixed feelings as the delivery takes time to arrive.
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R
Rating: 3 out of 5
A bit of speed in processing orders and thank you for responding when we try to contact you
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R
Rating: 1 out of 5
I have not noticed any change in the brown spots or my complexion. It has been 10 days of use. So I regret my money spent in vain.
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
M
Rating: 3 out of 5
Fast delivery
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P
Rating: 1 out of 5
Hello, I am a bit frustrated because I did not receive the facial brush. Otherwise, the products are satisfactory and the delivery is quick.
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M
Rating: 4 out of 5
Good products. A bit expensive
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E
Rating: 4 out of 5
It's okay but could be improved
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E
Rating: 1 out of 5
Really disappointed, despite my calls to express my dissatisfaction due to the delivery of my order, I have not received a favorable response!
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Response from HT26
Hello madam, the HT26 team apologizes for the inconvenience caused. The HT26 Laboratory consists of a team of five pharmacy doctors, our products are carefully formulated with plants and vitamins meticulously selected for their quality. Our different ranges of products can correspond to different skin types, and the results you obtain are natural, sustainable, and progressive. Moreover, we always strive to handle your possible complaints fairly. If you need information, do not hesitate to contact us at 0140185100, at 0668918825 or by email at [email protected], we are at your disposal to answer your questions and provide personalized advice if needed. The HT26 team wishes you an excellent day.
E
Rating: 1 out of 5
I am disappointed with my delivery, it has now happened twice that I received other products instead of the prescription products that I have been used to ordering for years! It's really a shame!
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F
Rating: 4 out of 5
The multi-lightening shower gel is impeccable without fault. But the HT26 multi-lightening milk does not have a good scent. Please try to improve.
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Response from HT26
Hello madam, we thank you for sharing your experience with HT26. Indeed, our brand is based on certain values, including offering the most respectful products possible for your skin. That is why we take care to formulate them with the least possible chemical ingredients, namely preservatives, fragrances, etc. This is how we keep our commitments by formulating quality products that are also effective. But we still take note of your comment. Do not hesitate to contact us at 0145231214, 0668918825, or by email at [email protected] for any advice or information. The HT26 team wishes you an excellent day.
D
Rating: 1 out of 5
I received fake products without a barcode, the milk is black, the color is different from the milk I bought when I went to the store myself, so this allowed me to compare the products and see that I received fake HT26 products. I would like original products to be sent to me or for me to be refunded.
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M
Rating: 4 out of 5
Order well received and well packaged, on time.
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E
Rating: 4 out of 5
Order arrived on time, 3 days later. As expected.
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L
Rating: 2 out of 5
After nearly 3 months of continuous use and two purchases. I can say that the products that were first recommended to me in-store by an advisor and repurchased online had no visible positive effects on my skin. I would not recommend. Sorry, too expensive for what it is!
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Response from HT26
Hello madam, we thank you for sharing your experience with HT26. HT26 products are formulated with plants and vitamins, carefully selected by our pharmacists for their quality and effectiveness. Our products are respectful of your skin, and the results are very gradual and lasting. Their visibility and speed depend on skin type, lifestyle hygiene, and the reliability of the products used before HT26. If you wish to contact one of our pharmacists, you can call 0145231214 or [email protected]. We thank you for your understanding and wish you an excellent day.
P
Rating: 3 out of 5
The products are of good quality, but the delivery is too expensive. There should also be a loyalty card or collected points to choose a free product and occasional promotions.
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M
Rating: 3 out of 5
Delivery not fast.
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E
Rating: 3 out of 5
I am disappointed because my package arrived open, one of the activating serums is missing since I ordered two. I sent a message to notify, unfortunately nothing has been done. Thank you. I am used to ordering online and receiving my package without fail.
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M
Rating: 4 out of 5
I have been using HT26 products for several years, I order on the site and I am satisfied. The products are of good quality and the customer service is responsive and attentive.
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Y
Rating: 1 out of 5
I ordered "PRESCRIPTION Day cream with glutathione" the cream has a dubious appearance, very liquid, far from the texture of the cream contained in the sample I tried before buying this product. Is it due to poor storage??? I contacted HT26 by email, no response!!!
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Response from HT26
Dear customer, hello, thank you for sharing your experience with HT26. Our products are formulated by a team of five pharmacy doctors, who carefully select plants and vitamins for their quality and effectiveness. We always take care to send you products of good composition, which will satisfy you and meet the needs of your skin as much as possible. We have not received any email from you. For any advice or information, you can contact us at +33145231214, via Whatsapp at +33668918825, or by email at [email protected]. We are at your complete disposal. We wish you an excellent day. The HT26 team