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A
Rating: 4 out of 5
The products are in line with what we see on the site. Delivery is quite fast. But I would like to give some discount vouchers to regular customers sometimes.
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
Summary of reviews
HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.
Reviews 1, 2, 3 and 4 stars
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Rating: 2 out of 5
The Face kit does not work at all, I end up with a dark face and a light body. The body lotion is perfect, I appreciate it a lot. When I received the products, the night cream was spilled in the package, I lost more than half. I wrote but until today no one has replied.
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A
Rating: 3 out of 5
Not bad
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A
Rating: 3 out of 5
Good quality product but does not meet all my expectations as I have darkened a lot on my face and neck. The products clean but do not lighten me at all. I am not looking for a very light complexion but a slightly light and fresh complexion. I have darkened a lot and in some places it is dark so I plan to order a lightening lotion I don't know where?
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I didn't like the product, I used it only once. It seems like there are little seeds in the carrot milk.
The 90 lotion also burned my face. I had to use natural shea butter which hydrated my face. Now it's starting to get better. I don't want to use this product anymore. And I paid €30 to pick up the package at the post office. However, I had used royal 8 years ago and I liked it well.
Thank you
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The 90 lotion also burned my face. I had to use natural shea butter which hydrated my face. Now it's starting to get better. I don't want to use this product anymore. And I paid €30 to pick up the package at the post office. However, I had used royal 8 years ago and I liked it well.
Thank you
A
Rating: 4 out of 5
I noticed that the products cost me much more than in stores
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A
Rating: 4 out of 5
Mobile version not very practical for menu unfolding and navigation
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A
Rating: 3 out of 5
Not too satisfied because of a false purchase of Brazilian hair that cost me a lot, so I trusted the HT26 store, very disappointed
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A
Rating: 4 out of 5
Still haven't found a product that meets my expectations. Delivery and deadlines remain correct.
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Rating: 1 out of 5
Very fast delivery
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A
Rating: 1 out of 5
The comments are not all serious or the real reviews are not published.
For my part, it was the first and last time.
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For my part, it was the first and last time.
A
Rating: 4 out of 5
I preferred HT 24 to the cream I was using before
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A
Rating: 4 out of 5
Very varied, next purchases to plan
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A
Rating: 4 out of 5
Navigation is easy
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A
Rating: 3 out of 5
I don't see any change in my skin. Otherwise, the order was delivered quickly anyway
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Rating: 1 out of 5
Very bad, I haven't received my order since March 31 until now, ht26 did not want to explain to me what is happening. I'm going to take it, it's my money.
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
Quite good.... a lot of choices
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A
Rating: 4 out of 5
Professional
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Rating: 3 out of 5
Ht26 is a shop that is very good. Especially the online sale where the characteristics of the products are detailed. The purchase is very easy and the delivery is made within the stated deadlines.
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A
Rating: 4 out of 5
Shipping costs outside of France are expensive even for an order over 100 €
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A
Rating: 4 out of 5
Good site but the products are still expensive..
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A
Rating: 4 out of 5
good
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A
Rating: 2 out of 5
I am a professional and I buy my products at retail price so I lose clientele for the price
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Rating: 3 out of 5
I was a bit disappointed with my first order, I called customer service to find out where my package was, I was told that the person in charge of shipments would call me during the day, but nothing, no call... I still received my package 8 days later...
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A
Rating: 4 out of 5
Reliable
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Average, shipping too expensive!
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Rating: 4 out of 5
the site is well made, the information about the products is clear and precise, nothing to report.
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Rating: 4 out of 5
I haven't had much opportunity to try the ht26 products, however I have been using topsygel products sold by ht26 for over 9 years which I appreciate well
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Rating: 4 out of 5
Very good site, I highly recommend it!
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Rating: 4 out of 5
The site is good
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Good
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Rating: 1 out of 5
I still haven't received my order so I don't find it normal
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Rating: 3 out of 5
Well-presented site
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
very good site, clear and readable with an ease to find your product. I recommend this site.
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Rating: 4 out of 5
Fast delivery
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