Customer reviews of HT26

8,8 /10

Based on 6 798 published reviews

5 4 508 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 24/06/2020 à 17h38 following a purchase from 19/06/2020

Thank you to HT26 for their work ....

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Acheteur Vérifié

Published on 24/06/2020 à 17h35 following a purchase from 21/06/2020

I am very satisfied. I appreciate the delivery.

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Acheteur Vérifié

Published on 24/06/2020 à 14h51 following a purchase from 21/06/2020

Very good site, fast delivery

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Acheteur Vérifié

Published on 23/06/2020 à 16h31 following a purchase from 14/06/2020

Good

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Acheteur Vérifié

Published on 23/06/2020 à 10h58 following a purchase from 17/06/2020

Not disappointed

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Acheteur Vérifié

Published on 20/06/2020 à 00h40 following a purchase from 06/06/2020

I received my package on time, the only downside is the shipping costs, it's too expensive, why not use collision or other cheaper carriers.

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Acheteur Vérifié

Published on 19/06/2020 à 19h08 following a purchase from 18/06/2020

Easy order to place. Impeccable tracking until delivery within the scheduled time slot.

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Acheteur Vérifié

Published on 19/06/2020 à 16h26 following a purchase from 13/06/2020

great!!!

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Acheteur Vérifié

Published on 19/06/2020 à 14h17 following a purchase from 15/06/2020

Cool. I really like my order

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Acheteur Vérifié

Published on 19/06/2020 à 02h38 following a purchase from 08/06/2020

I received my package quickly despite COVID-19, so thank you

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Acheteur Vérifié

Published on 19/06/2020 à 00h17 following a purchase from 10/06/2020

the order arrived quickly.

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Acheteur Vérifié

Published on 18/06/2020 à 18h24 following a purchase from 04/06/2020

I don't know how to define it, it's really perfect, I like it a lot.

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Acheteur Vérifié

Published on 18/06/2020 à 17h50 following a purchase from 07/06/2020

Easy to navigate site, products accessible to everyone according to your budget.

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Acheteur Vérifié

Published on 18/06/2020 à 17h48 following a purchase from 16/06/2020

Very disappointed because the site allows the possibility to choose gifts and in the end, something else is sent.

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Acheteur Vérifié

Published on 18/06/2020 à 16h28 following a purchase from 08/06/2020

Speed of shipping (4 days to receive in Canada) and a big thank you to the advisor. The received products are of excellent quality.

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Acheteur Vérifié

Published on 18/06/2020 à 16h21 following a purchase from 05/06/2020

Fast delivery!!

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Acheteur Vérifié

Published on 18/06/2020 à 07h29 following a purchase from 15/06/2020

For my first order, I am more than satisfied

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Acheteur Vérifié

Published on 17/06/2020 à 08h23 following a purchase from 12/06/2020

Superior quality service

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Acheteur Vérifié

Published on 17/06/2020 à 06h44 following a purchase from 12/06/2020

Site not functional for customer complaints.

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Acheteur Vérifié

Published on 16/06/2020 à 09h05 following a purchase from 03/06/2020

I have been using HT26 products for months, and I am moderately satisfied, ultimately I do not see the lightening mentioned.

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Acheteur Vérifié

Published on 15/06/2020 à 17h49 following a purchase from 11/06/2020

not the expected gift

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Acheteur Vérifié

Published on 15/06/2020 à 14h21 following a purchase from 11/06/2020

I am very satisfied with my purchase and the gift offered. My skin is softer and less stained.

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Acheteur Vérifié

Published on 13/06/2020 à 19h20 following a purchase from 08/06/2020

I am very satisfied with your products since I started using them.

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Acheteur Vérifié

Published on 12/06/2020 à 18h06 following a purchase from 10/06/2020

Very good quality of service

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Acheteur Vérifié

Published on 11/06/2020 à 20h11 following a purchase from 05/06/2020

The site is very readable. It is easy to find your product.

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Acheteur Vérifié

Published on 11/06/2020 à 18h53 following a purchase from 08/06/2020

Good

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Acheteur Vérifié

Published on 11/06/2020 à 08h59 following a purchase from 05/06/2020

Really, the site is good, it's easy to find the products, you place your order and 4 days later you have it, it's really super nice.

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Acheteur Vérifié

Published on 10/06/2020 à 09h31 following a purchase from 05/06/2020

I remain your customer for now, that's the most important. I will come back to you for a new order soon.

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Acheteur Vérifié

Published on 09/06/2020 à 23h23 following a purchase from 05/06/2020

Very good site. A true luxury brand for black and mixed skin. I have been using HT26 products since last year and since then I can't do without your products which, despite sometimes high prices, are still worth it.

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Acheteur Vérifié

Published on 09/06/2020 à 23h21 following a purchase from 05/06/2020

I am satisfied with my purchase.

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Acheteur Vérifié

Published on 09/06/2020 à 21h56 following a purchase from 05/06/2020

Very happy with my order and especially the effectiveness and speed in a very short time.

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Acheteur Vérifié

Published on 09/06/2020 à 05h19 following a purchase from 05/06/2020

I am very satisfied with my products, especially for the speed, thank you.

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Acheteur Vérifié

Published on 08/06/2020 à 15h45 following a purchase from 04/06/2020

Excellent delivery.

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Acheteur Vérifié

Published on 18/05/2020 à 23h26 following a purchase from 11/05/2020

I used the cream, oil, glycerin, and glutathione gel for 5 days but I'm not reassured because it gives a burning effect on my skin with the shower gel. After using the cream, I scratch my skin because it itches as if there are harmful substances present. I am very disappointed. I don't think I will continue to use your product. Before, I used the Francois Bedon range with no problems. Very disappointed with this price for a bad cream.

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Response from HT26 Published on 19/05/2020

Hello Madam,
I am sorry for your bad experience,
In order to better understand what happened, I suggest you sign up for a video consultation by clicking on this link
an Esthetician will guide you precisely on the use of the treatments you have chosen
Thank you for your trust
https://www.ht26.com/fr/content/132-consultation-en-video

Acheteur Vérifié

Published on 12/03/2020 à 15h24 following a purchase from 11/03/2020

Order received on time

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Acheteur Vérifié

Published on 14/02/2020 à 22h46 following a purchase from 11/02/2020

Perfect

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Acheteur Vérifié

Published on 29/01/2020 à 19h54 following a purchase from 15/01/2020

Cool

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Acheteur Vérifié

Published on 23/01/2020 à 13h28 following a purchase from 10/12/2019

I called on the phone following an internet order that I had to pick up in store 4 hours away. Plus, the saleswoman was unpleasant!!!

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Response from HT26 Published on 24/02/2020

Hello,
We are sorry to hear that.
The delivery method you chose was in-store pickup, this store is located in Paris.
However, you had the option to contact us to change the delivery method.
And it would have been our pleasure to deliver your package to your home.
Best regards

Acheteur Vérifié

Published on 18/01/2020 à 22h45 following a purchase from 11/01/2020

Fast delivery, serious shop

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Acheteur Vérifié

Published on 17/01/2020 à 11h35 following a purchase from 13/01/2020

Good reception, online order, pickup in store the next day. Well done

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