HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
The order went well except for the delivery. We patiently wait at home and the postman leaves me a notice instead of ringing to deliver the package. I went to pick up my package and this is unacceptable.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2019
The customer service I received was the worst I ever encountered. They were not ready to assist with tracing my order until I reported to PayPal. I will not be ordering from HT26 in the future. My order took about 6 weeks to arrive and HT26's response was lukewarm and nonchalant. I do not recommend - never!
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Response from HT26
Hello,
We apologize for this mishap with HT26.
We have nevertheless often informed you that your parcel was held by the customs service, in this case, unfortunately we have no control and the period of possession can be up to a month.
After this period, the parcels go back to delivery, which was the case for you.
Cordially
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2019
Fast delivery,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2019
Very easy to navigate the website. The products arrived in less than a week in the USA and everything was well packaged. I even received samples. I am happy with my order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2019
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
Effective and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Too good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2019
Very satisfied very good quality, good smell, plus the orders are always accompanied by little gifts thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Order received on time very very good smell
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/04/2019
I haven’t seen any difference so far and there are funny particles in the cream. For the price, I am not convinced at all.
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Response from HT26
Hello,
We invite you to make your complaint by email: [email protected].
Please
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
I quickly received my order. Plus it fits me very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
effective and punctual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2019
Super happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
HT26 is always attentive to its customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Exactly as expected I am really happy HT26 my favorite
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
I am happy with the service, the products suit me, it's great!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
I received my order on time and the delivery person came up to my apartment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2019
Very good brand. I love it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Satisfied with the products and happy with the gifts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2019
I waited a month before receiving my order yet it was mentioned 7 days for international orders. It would be good if they reviewed the shipping mechanism.
Thank you
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Response from HT26
Hello,
You have the option to contact us to find out where your package is when you feel that the delivery time is starting to be long.
Please note that delivery can be delayed for various reasons, incomplete address, incomplete name or bad weather.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Very fast delivery and very good products Always on top I love it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2019
I was satisfied, thank you again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Fast delivery, but a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
deliveries are fast. The product is well packaged and neat. We always get a little gift extra. This is the second time I order and I will order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
Order received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
Always very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
Very effective.
I regret, however, that the prices are one euro more expensive than those displayed in the catalog or in the store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
very good product and super well presented well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
I am not disappointed with ht26 products, I was really desperate, I didn't go out anymore, my skin was really catastrophic and thanks to ht26 products I found the desire to go out again, I started to see results in just 2 weeks.. thank you ht26 for your good products that suit black skin.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Reliable site and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Simply perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Very good and super I am waiting for the results
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
The most accessible
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