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S
Rating: 5 out of 5
Products conform, fast and free delivery. I recommend Ht26
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very satisfied and thank you for the gifts
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O
Rating: 5 out of 5
You have good products but stick to fixed prices. The prices of your cosmetic products increase every year, think about your customers' wallets.
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S
Rating: 5 out of 5
I was satisfied and my order arrived on time
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R
Rating: 5 out of 5
Very easy to access site
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H
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Excellent user experience overall.
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J
Rating: 5 out of 5
Browsing the site is very helpful and efficient and very fast and the service is great
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M
Rating: 5 out of 5
The products arrived well sealed which for me is a plus for authenticity,
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A
Rating: 2 out of 5
I used the stain action milk with carrot oil and I noticed that after 3 weeks I have small white spots on my skin. I am worried because several white spots have appeared. I am disappointed.
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J
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
Satisfactory
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E
Rating: 5 out of 5
Great skincare. I've been using the brand for over 20 years
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A
Rating: 5 out of 5
The site does not clearly indicate other delivery methods, although they are available; particularly at pickup points. Similarly, the promotions and discounts offered to boost orders do not seem sufficiently highlighted. Finally, browsing the site is easy; but it can still be improved. Otherwise, I was impressed by the speed with which requests are processed and the shipping carried out. Well done!
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M
Rating: 5 out of 5
Well presented, detailed, simple navigation and appreciated. Thank you.
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L
Rating: 5 out of 5
Nothing to report
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Z
Rating: 5 out of 5
There was an error with my order but they were very professional and quickly resent my items.
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Response from HT26
Hello, Thank you very much for your positive feedback! We apologize for the error on your order, but we are pleased to learn that our team was able to resolve the situation quickly and professionally. Your satisfaction is our priority, and we appreciate your understanding. Best regards, The ht26.com team
D
Rating: 5 out of 5
magic
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C
Rating: 1 out of 5
A big scam. No results and I am not the only one in this situation
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Response from HT26
Hello, Thank you for taking the time to share your experience. We are sorry to learn that our products did not meet your expectations. Please know that our products are meticulously formulated with plants and vitamins, and their results are very gradual, but natural and sustainable. If you would like advice, do not hesitate to contact us at 0668918825. We are at your disposal. Best regards, The ht26.com team
L
Rating: 3 out of 5
I liked the speed of delivery. As for the product, I am still waiting to see its effect. The downside I notice is that it is not moisturizing enough, it makes me sweat a lot and it has a Marseille soap smell, not fragrant enough.
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Response from HT26
Hello, Thank you very much for your feedback and your compliments regarding the speed of our delivery. We regret to learn that the product does not seem hydrating enough to you and that its scent does not fully satisfy you. In summer, dry skin dries very quickly, so we recommend opting for the Multi-Lightening Body Cream (https://www.ht26.com/fr/1689-crme-corporelle-multi-claircissante.html), with a vegetable oil for example. Regarding the scent, we wish not to use too many chemical agents (like perfume) in order to respect the delicacy of your skin. Best regards, The ht26.com team
R
Rating: 5 out of 5
The service is super prompt and fast
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S
Rating: 5 out of 5
Very happy with my product
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J
Rating: 2 out of 5
It's too strong, put more milk than carrots
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Response from HT26
Hello, Thank you for your feedback. The HT26 Carrot Oil Spot Action Milk is formulated to provide an optimal balance between hydration and unifying active ingredients. The carrot oil is present in a controlled quantity to ensure its effectiveness while respecting the skin. Feel free to apply a small amount and massage well for better absorption. Have a very nice day! Best regards, The ht26.com team
N
Rating: 5 out of 5
I navigated easily on the site. The shipping was fast and punctual. I am satisfied with the purchased product.
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Response from HT26
Hello, We sincerely thank you for your positive feedback! We are delighted to learn that you found our site easy to navigate and that the delivery was quick. Your satisfaction regarding your purchase is our greatest reward. We hope to see you again soon on ht26.com. Best regards, The ht26.com team
K
Rating: 5 out of 5
Spontaneity in delivery and the products are as described on their pages
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Response from HT26
Hello, We sincerely thank you for your flattering review! We are delighted to learn that you appreciated the spontaneity of our delivery and the compliance of our products with your expectations. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. Best regards, The ht26.com team
M
Rating: 5 out of 5
Great
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S
Rating: 5 out of 5
Great shopping experience as usual, nothing to complain about, quality products, fast shipping, really good this site, I recommend, I am satisfied. Thank you.
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Response from HT26
Hello, A big thank you for your warm feedback! We are delighted to hear that your shopping experience was so satisfactory and that you appreciate the quality of our products as well as the speed of delivery. Your recommendation means a lot to us. We hope to continue to satisfy you during your future visits. Best regards, The HT26 team
A
Rating: 5 out of 5
A small setback for having incorrectly indicated the delivery address, after a return of the product, a new shipment was taken care of to the correct address at the company's expense, product well received. Thank you
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K
Rating: 5 out of 5
Hello, package well received and well taken care of. Thank you Lola for this care. I am currently testing my new baby. I will come back with results
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Response from HT26
Hello, Thank you so much for your flattering feedback! We are delighted to hear that your package was well received and that you appreciate the care taken by our team. We look forward to knowing the results of your tests with our product. Please do not hesitate to share your experience with us. Best regards, The ht26.com team
P
Rating: 5 out of 5
Satisfied, thank you very much
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M
Rating: 5 out of 5
Okay
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G
Rating: 5 out of 5
Navigation is simple and easy. The packaging is neat and the sales service covers small attentions.
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Response from HT26
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you found the navigation on our site simple and pleasant, and that our packaging met your expectations. Your comments regarding the little attentions from our sales service particularly touch us. It is a pleasure to serve you. Best regards, The ht26.com team
A
Rating: 5 out of 5
Satisfied!!
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M
Rating: 5 out of 5
Order well received on time and in good condition. Thank you to the whole team and especially to Lola who prepares my orders with care every time.
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Response from HT26
Hello, We warmly thank you for your positive feedback! We are delighted to learn that your order arrived on time and in perfect condition. It is a pleasure to serve you and meet your expectations. Thank you again for your trust! Best regards, The ht26.com team
G
Rating: 5 out of 5
Very effective, natural smell, smoothens and brightens the skin, I recommend it 100%
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C
Rating: 5 out of 5
Very satisfied with the products and services.
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E
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
I placed my order without any issues, I recommend the products as I find them suitable for me
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H
Rating: 5 out of 5
Very excellent
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E
Rating: 5 out of 5
Easy to navigate and find the desired products
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