HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Hello,
We are sorry to learn of your dissatisfaction with HT26.
We would like to improve this, could you tell us more about what disappointed you during your order on our website.
Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
effective and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
I am satisfied with my order but every time I receive the package I do not find the gadgets
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
A great site! I didn't know it and frankly, I'm not disappointed! Quality products, very affordable prices, lots of nice advice. Plus, excellent order tracking, fast and very careful shipping. And there are little gifts :-) In short, you feel attentive people behind this site, which is very pleasant. I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Good bv
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
The payment is secure and the delivery is very fast, in addition to receiving a small gift from HT26 I am very satisfied
Regarding the product, I just started it, I will let you know the result in 1 month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Order received quickly with an extra gift pleasantly surprised just waiting for the results of the cream but it's only been a few days since I've been using it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
I am super happy with my order with you, thank you for the gift you gave me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
It's a habit to take.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
Very good site. I am satisfied with the delivery time, the well-made packaging, and the gifts received in addition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Site for black and mixed beauty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
service faster than announced, very sharp and protective packaging (glass bottles), and gifts, gifts, gifts, a really very generous space
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/11/2018
This time the service disappointed me a lot. I placed the order on 30.11.2018 and I received it on 7.1.2019 just after validating another order since I had lost all hope of receiving the other. I hope this last one will not be like the previous one, otherwise I will stop using ht26.com.
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Response from HT26
Hello,
We thank you for your comment.
During your next order, do not hesitate to contact us to inform you about the location of your package.
Best regards
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2018
Excellent
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2018
Customer service very mediocre, unpleasant, cold, and disrespectful saleswoman. If you have a problem with your order, you are left to yourself because there is no communication, they do not respond to messages even if you use the contact form. Prisca is the worst saleswoman at Ht26, she is cold and not professional at all.
I will never buy products here again because in case of a problem, there is no possible communication
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Response from HT26
Madam,
We are sorry to learn of your dissatisfaction with our services.
We have clearly faced a misunderstanding.
Indeed, we did not intend to make your HT26 experience unpleasant but rather wanted to resolve your complaint as best as possible.
This was done by contacting you by phone to inform you that your package has been resent by us and by providing you with your new tracking number.
You were also asked to close the dispute made on PayPal which is totally justified as your package has been re-delivered.
For any information, do not hesitate to contact us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
I systematically recommend this site because the customer service is reassuringly professional!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2018
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2018
I am satisfied with my order and thank you for the gifts. However, how to use the salt bath.
Thanks again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Very fast delivery!! Products top-notch as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
I did not give feedback because I just started
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
I am very pleased
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2018
This is a very important site for me, I find what I need and the products are incomparable to other products found in the cosmetic market
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Excellent service and I also received 4 additional gifts. Thank you HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2018
Ras
................
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Fast delivery and well-packaged product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2018
Not good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2018
Very serious site. Very good follow-up. Delivery on time. Impeccable packaging, well-protected products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
speed and efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Magnificent I recommend it to all my acquaintances
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
Very pleased with the respect of delivery times and the products are very well packaged and cherry on the cake the surprise gifts. Thank you to the whole ht26 team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Good as in the photo good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Very good as in the photo and very nice gift thank you very much very nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Great I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
Delivered in 24h. You are great
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