Customer reviews of HT26

8,8 /10

Based on 6 797 published reviews

5 4 507 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 09/01/2019 à 20h46 following a purchase from 04/01/2019

Very good site. I am satisfied with the delivery time, the well-made packaging, and the gifts received in addition.

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Acheteur Vérifié

Published on 09/01/2019 à 08h59 following a purchase from 30/12/2018

Perfect

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Acheteur Vérifié

Published on 09/01/2019 à 06h32 following a purchase from 26/12/2018

Site for black and mixed beauty

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Acheteur Vérifié

Published on 08/01/2019 à 15h26 following a purchase from 03/01/2019

service faster than announced, very sharp and protective packaging (glass bottles), and gifts, gifts, gifts, a really very generous space

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Acheteur Vérifié

Published on 07/01/2019 à 21h48 following a purchase from 30/11/2018

This time the service disappointed me a lot. I placed the order on 30.11.2018 and I received it on 7.1.2019 just after validating another order since I had lost all hope of receiving the other. I hope this last one will not be like the previous one, otherwise I will stop using ht26.com.

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Response from HT26 Published on 15/01/2019

Hello,
We thank you for your comment.
During your next order, do not hesitate to contact us to inform you about the location of your package.
Best regards

Acheteur Vérifié

Published on 07/01/2019 à 14h03 following a purchase from 22/12/2018

Excellent

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Acheteur Vérifié

Published on 07/01/2019 à 11h47 following a purchase from 28/11/2018

Customer service very mediocre, unpleasant, cold, and disrespectful saleswoman. If you have a problem with your order, you are left to yourself because there is no communication, they do not respond to messages even if you use the contact form. Prisca is the worst saleswoman at Ht26, she is cold and not professional at all.
I will never buy products here again because in case of a problem, there is no possible communication

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Response from HT26 Published on 09/01/2019

Madam,
We are sorry to learn of your dissatisfaction with our services.
We have clearly faced a misunderstanding.
Indeed, we did not intend to make your HT26 experience unpleasant but rather wanted to resolve your complaint as best as possible.
This was done by contacting you by phone to inform you that your package has been resent by us and by providing you with your new tracking number.
You were also asked to close the dispute made on PayPal which is totally justified as your package has been re-delivered.
For any information, do not hesitate to contact us.

Acheteur Vérifié

Published on 06/01/2019 à 21h27 following a purchase from 31/12/2018

I systematically recommend this site because the customer service is reassuringly professional!

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Acheteur Vérifié

Published on 06/01/2019 à 14h14 following a purchase from 28/12/2018

thank you

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Acheteur Vérifié

Published on 05/01/2019 à 20h17 following a purchase from 29/12/2018

I am satisfied with my order and thank you for the gifts. However, how to use the salt bath.
Thanks again.

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Acheteur Vérifié

Published on 05/01/2019 à 14h46 following a purchase from 02/01/2019

Very fast delivery!! Products top-notch as usual

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Acheteur Vérifié

Published on 04/01/2019 à 14h32 following a purchase from 31/12/2018

I did not give feedback because I just started

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Acheteur Vérifié

Published on 03/01/2019 à 20h36 following a purchase from 20/12/2018

I am very pleased

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Acheteur Vérifié

Published on 03/01/2019 à 09h44 following a purchase from 25/12/2018

This is a very important site for me, I find what I need and the products are incomparable to other products found in the cosmetic market

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Acheteur Vérifié

Published on 01/01/2019 à 17h41 following a purchase from 19/12/2018

Excellent service and I also received 4 additional gifts. Thank you HT26

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Acheteur Vérifié

Published on 30/12/2018 à 00h10 following a purchase from 25/12/2018

Ras
................

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Acheteur Vérifié

Published on 29/12/2018 à 20h56 following a purchase from 26/12/2018

Fast delivery and well-packaged product.

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Acheteur Vérifié

Published on 29/12/2018 à 10h38 following a purchase from 20/12/2018

Not good

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Acheteur Vérifié

Published on 28/12/2018 à 21h49 following a purchase from 21/12/2018

Very good

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Acheteur Vérifié

Published on 28/12/2018 à 21h27 following a purchase from 25/12/2018

Very serious site. Very good follow-up. Delivery on time. Impeccable packaging, well-protected products

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Acheteur Vérifié

Published on 27/12/2018 à 13h55 following a purchase from 20/12/2018

very good

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Acheteur Vérifié

Published on 27/12/2018 à 13h25 following a purchase from 12/12/2018

speed and efficiency

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Acheteur Vérifié

Published on 21/12/2018 à 12h05 following a purchase from 17/12/2018

Magnificent I recommend it to all my acquaintances

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Acheteur Vérifié

Published on 20/12/2018 à 16h11 following a purchase from 14/12/2018

Very pleased with the respect of delivery times and the products are very well packaged and cherry on the cake the surprise gifts. Thank you to the whole ht26 team

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Acheteur Vérifié

Published on 19/12/2018 à 21h17 following a purchase from 12/12/2018

Well received

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Acheteur Vérifié

Published on 19/12/2018 à 19h19 following a purchase from 12/12/2018

Good as in the photo good quality product

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Acheteur Vérifié

Published on 19/12/2018 à 19h15 following a purchase from 12/12/2018

Very good as in the photo and very nice gift thank you very much very nice

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Acheteur Vérifié

Published on 19/12/2018 à 15h42 following a purchase from 12/12/2018

Great I recommend it

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Acheteur Vérifié

Published on 18/12/2018 à 00h22 following a purchase from 13/12/2018

Delivered in 24h. You are great

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Acheteur Vérifié

Published on 16/12/2018 à 19h13 following a purchase from 13/12/2018

Perfect. fast delivery. I recommend it to my friends and family

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Acheteur Vérifié

Published on 15/12/2018 à 22h36 following a purchase from 10/12/2018

The order arrived on time, super well packaged and especially with lots of gifts. See you very soon.

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Acheteur Vérifié

Published on 15/12/2018 à 20h07 following a purchase from 09/12/2018

I love this site

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Acheteur Vérifié

Published on 14/12/2018 à 20h29 following a purchase from 07/12/2018

Products that don't like the skin

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Acheteur Vérifié

Published on 14/12/2018 à 16h40 following a purchase from 24/11/2018

Great

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Acheteur Vérifié

Published on 14/12/2018 à 14h14 following a purchase from 09/12/2018

Very good

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Acheteur Vérifié

Published on 14/12/2018 à 00h19 following a purchase from 10/12/2018

Very satisfied

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Acheteur Vérifié

Published on 13/12/2018 à 21h28 following a purchase from 10/12/2018

Honestly ht26 is the best I received my order within 48 hours well packaged I love the new product packaging, the products smell really good just what I was a bit disappointed about is the intensive carrot cream which was out of stock, and one of the advisors kindly called me to let me know and offer me another product instead hoping that this cream works just as well. Thank you also for the gifts

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Acheteur Vérifié

Published on 12/12/2018 à 14h44 following a purchase from 06/12/2018

Great! Top notch

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Acheteur Vérifié

Published on 11/12/2018 à 16h33 following a purchase from 25/11/2018

Seriously, I love their products and thank you again for the gift, see you soon

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Acheteur Vérifié

Published on 11/12/2018 à 14h47 following a purchase from 06/12/2018

Impeccable service I no longer have to travel to get my products

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