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N
Rating: 5 out of 5
It's very good, I love it
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Customer reviews of HT26
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
Summary of reviews
HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.
Reviews 1, 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
Everything was perfect. Very good product!
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P
Rating: 5 out of 5
Super good quality products, it smells good, it's effective! I am delighted and the delivery is very fast with very nice gifts, thank you
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M
Rating: 5 out of 5
Order received well and very well packaged.
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A
Rating: 5 out of 5
Efficient site and the speed at which the order was processed. Now I am waiting for the results. Thank you
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E
Rating: 5 out of 5
Very good, I like it a lot
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M
Rating: 5 out of 5
Excellent
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H
Rating: 5 out of 5
I really like it, I am satisfied. I even received a promo code.
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R
Rating: 5 out of 5
Your service is very good
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V
Rating: 3 out of 5
I loved the fact that I received the products on time. It is exactly what I needed
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G
Rating: 5 out of 5
I can easily find products and complete my order quickly.
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P
Rating: 5 out of 5
Order delivered on time. Well arrived and well packaged. Very pleasant product to use. Can't wait to see the result on my skin. I recommend!
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C
Rating: 5 out of 5
easy order and fast delivery
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S
Rating: 5 out of 5
Fast delivery with a little gift. And I am satisfied with my order
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C
Rating: 5 out of 5
The website is user friendly
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K
Rating: 3 out of 5
Fast
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M
Rating: 5 out of 5
Wow, very good product, the delivery was super fast, the packaging was also professional, I thank your HT26 team
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L
Rating: 3 out of 5
I didn't appreciate the delivery service. It's been almost a week and it still hasn't arrived, and when I track the shipment, it shows arrived but since I wasn't there (which is not true), it was redirected to the pickup point 2 hours from my home!!!!!
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M
Rating: 5 out of 5
Thank you for the gift, I received my package well
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G
Rating: 5 out of 5
Thank you
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B
Rating: 5 out of 5
The order arrived in a few days, I am very happy
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M
Rating: 5 out of 5
Without any problem the order was quick..thank you ht26
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B
Rating: 5 out of 5
I have known your products for a long time and I recommend them to everyone around me and my friends who are all of African or Malagasy origin
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M
Rating: 5 out of 5
I received my package well and thank you for the gifts
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E
Rating: 5 out of 5
I love HT26 products since I was a teenager
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Perfect delivery, I am waiting for the results of the ordered products
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C
Rating: 5 out of 5
easy to find the products
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C
Rating: 5 out of 5
I finally found my happiness
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E
Rating: 3 out of 5
I did not receive the fabric masks that go with the Serum in my last order, although I ordered the prescription Serum. I do not live in France.
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Response from HT26
Hello madam. Thank you for sharing your experience with HT26. We indeed exchanged via Whatsapp about this situation, and we sent you the masks right away. As we indicated, you will receive them soon. The HT26 team wishes you an excellent day.
G
Rating: 5 out of 5
Very good product I recommend
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P
Rating: 5 out of 5
Very satisfied with my package thank you
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F
Rating: 5 out of 5
Very fast delivery, impeccable customer service. Very satisfied. Since I discovered you, I decided to remain loyal to you. Until the next order.
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A
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
I am very happy!!!
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C
Rating: 5 out of 5
My order arrived so quickly that I jumped for joy to have time to use my products before the holidays! A huge thank you to HT26 and especially to Dr. Pascale who is really attentive and proactive thank you very much!
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S
Rating: 5 out of 5
Good I recommend to my loved ones
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T
Rating: 3 out of 5
I had specified that I wanted the package wrapped for a gift. It was not done.
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F
Rating: 3 out of 5
For the site I think there is not something messy... but my problem is that for such a large company the products are not covered and when they shop the products flow and it is unpleasant..
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Response from HT26
Hello Thank you for sharing your experience with HT26. First of all, we would like to apologise for any inconvenience caused. When preparing your orders, our team always does everything possible to protect your products and ensure that they arrive in perfect condition. Nevertheless, we assure you that we will make sure that this situation does not happen again by redoubling our vigilance. Please do not hesitate to contact us on +33 6 68 91 88 25 with your complaints so that we can find a solution to your satisfaction. Laboratoire HT26 wishes you a good day
C
Rating: 5 out of 5
Always very satisfied
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