Customer reviews of HT26

8,8 /10

Based on 6 798 published reviews

5 4 508 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 28/12/2022 à 12h09 following a purchase from 21/12/2022

Very good products. I am happy

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Acheteur Vérifié

Published on 28/12/2022 à 00h17 following a purchase from 20/12/2022

Always as regular and fast. Thank you for the little gifts

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Acheteur Vérifié

Published on 27/12/2022 à 18h24 following a purchase from 20/12/2022

Hello I am very satisfied with my order thank you very much

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Acheteur Vérifié

Published on 27/12/2022 à 15h40 following a purchase from 09/12/2022

Good service

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Acheteur Vérifié

Published on 27/12/2022 à 13h29 following a purchase from 19/12/2022

Very easy to place an order and delivery is very fast I am very satisfied

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Acheteur Vérifié

Published on 26/12/2022 à 21h14 following a purchase from 18/12/2022

No missing products this time

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Acheteur Vérifié

Published on 25/12/2022 à 21h20 following a purchase from 14/12/2022

Package received the day after my order

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Acheteur Vérifié

Published on 24/12/2022 à 20h01 following a purchase from 04/12/2022

No worries, the orders are easy to make and arrive on time

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Acheteur Vérifié

Published on 24/12/2022 à 14h27 following a purchase from 27/11/2022

Since November 27 until today, we are on December 24, I have not received the order, and I wrote to you 2 times, no response

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Acheteur Vérifié

Published on 24/12/2022 à 13h08 following a purchase from 15/12/2022

I did not receive the same order you sent me something else I am very disappointed

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Acheteur Vérifié

Published on 22/12/2022 à 10h02 following a purchase from 04/12/2022

I love the smell of the very light lotion and it smells very good

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Acheteur Vérifié

Published on 21/12/2022 à 18h38 following a purchase from 14/12/2022

I made an order and it was not sent complete

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Acheteur Vérifié

Published on 20/12/2022 à 11h07 following a purchase from 24/11/2022

Fast and well detailed

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Acheteur Vérifié

Published on 20/12/2022 à 08h50 following a purchase from 24/11/2022

It's really nice

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Acheteur Vérifié

Published on 19/12/2022 à 15h18 following a purchase from 12/12/2022

I give 2 stars only because I like the brand's products but my bad rating is to wake up the customer service to whom I have written for a week about my last order with 4 emails that are still unanswered. Regarding the product, it is not the product I wanted so I have not used it, it is still packaged. I wanted another product that I had already bought at the pharmacy. 7€ cheaper than on the official site but I had no choice because it's a great product (the one I wanted) and I moved far from that pharmacy with it. So for this cream, I have nothing to say. And I am still waiting for a response from customer service regarding my order.

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Acheteur Vérifié

Published on 18/12/2022 à 18h59 following a purchase from 08/12/2022

HT 26 is a big and expensive brand the website should have been revamped

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Acheteur Vérifié

Published on 18/12/2022 à 16h05 following a purchase from 11/12/2022

I love the cream and it's great, thank you for the gifts.

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Acheteur Vérifié

Published on 18/12/2022 à 08h38 following a purchase from 10/12/2022

Very good product

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Acheteur Vérifié

Published on 16/12/2022 à 20h07 following a purchase from 09/12/2022

Error on the delivered products, however I received the correct item within 24 hours. Nevertheless, the customer service is deplorable.

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Acheteur Vérifié

Published on 16/12/2022 à 15h02 following a purchase from 07/12/2022

I realize that these products are very good for consumers identified as having sensitive skin :)

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Acheteur Vérifié

Published on 15/12/2022 à 11h19 following a purchase from 03/12/2022

I have not yet received my order since December 3, so I am not satisfied and it is urgent, thank you for doing what is necessary

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Acheteur Vérifié

Published on 14/12/2022 à 17h34 following a purchase from 07/12/2022

I am very disappointed. I did not receive my package normally. My shower gel, the cap was broken and it spilled all over the package. And I am not satisfied with all that

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Acheteur Vérifié

Published on 14/12/2022 à 12h14 following a purchase from 06/12/2022

The site is extremely slow regardless of the device I use and the place where I consult it.

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Acheteur Vérifié

Published on 14/12/2022 à 11h31 following a purchase from 07/12/2022

Great

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Acheteur Vérifié

Published on 13/12/2022 à 16h39 following a purchase from 05/12/2022

I have always loved HT 26 products, for over 20 years I have never used anything else, for me they are the best

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Acheteur Vérifié

Published on 13/12/2022 à 16h17 following a purchase from 05/12/2022

Poorly packaged products, it's really a shame

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Acheteur Vérifié

Published on 13/12/2022 à 09h49 following a purchase from 21/11/2022

Quite disappointed by the whitening milk bottle with glutathione

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Acheteur Vérifié

Published on 11/12/2022 à 17h05 following a purchase from 03/12/2022

Classy

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Acheteur Vérifié

Published on 10/12/2022 à 20h17 following a purchase from 03/12/2022

I am still surprised not to find an invoice in my package that summarizes my order. I have to check my homemade list to make sure nothing is forgotten.

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Acheteur Vérifié

Published on 10/12/2022 à 18h14 following a purchase from 03/12/2022

Delighted

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Acheteur Vérifié

Published on 10/12/2022 à 15h51 following a purchase from 03/12/2022

Very good. Well-packaged order.

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Acheteur Vérifié

Published on 10/12/2022 à 12h16 following a purchase from 03/12/2022

I love the combination of anti-spot lotion and intensive cream. My skin is so much softer after this treatment

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Acheteur Vérifié

Published on 09/12/2022 à 19h20 following a purchase from 22/11/2022

I received my order in 48 hours, thank you HT26 team

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Acheteur Vérifié

Published on 09/12/2022 à 15h38 following a purchase from 01/12/2022

Incomplete box and gifts not received so misleading advertising

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Acheteur Vérifié

Published on 09/12/2022 à 14h50 following a purchase from 01/12/2022

The secret of my soft skin and yellow complexion

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Acheteur Vérifié

Published on 09/12/2022 à 13h02 following a purchase from 25/11/2022

Usually your packages arrive in a box which I greatly appreciate. But this time you sent it to me in a bag that I unfortunately received in bad condition, I mean it was torn.

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Acheteur Vérifié

Published on 07/12/2022 à 15h02 following a purchase from 08/11/2022

Satisfaction, after surely an error in your order taking. But in general I have never been disappointed by your services and the quality of the products which are good for me.

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Acheteur Vérifié

Published on 06/12/2022 à 10h38 following a purchase from 18/11/2022

So good, I recommend it

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Acheteur Vérifié

Published on 01/12/2022 à 03h32 following a purchase from 21/11/2022

Very fast shipping, I recommend it

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Acheteur Vérifié

Published on 30/11/2022 à 13h31 following a purchase from 22/11/2022

Hello
Until now I have always been satisfied with my HT26 orders both in terms of product quality and service speed. Therefore, if I had to evaluate you, I would give you a score of 18/20

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