Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 722 published reviews
5 4 442 66% 4 1 317 20% 3 411 6% 2 172 3% 1 380 6%

Summary of reviews

HT26 consistently delivers fast delivery, careful packaging, and a broad inclusion of gifts and samples that enhance the unboxing experience. Customers highlight reliable on-time arrival, well-protected products, and the generous number of samples and gifts that accompany orders. The product range is repeatedly praised for effectiveness and skin-friendly results, with long-term loyalty noted by many who have used HT26 for years. The service is described as efficient and pleasant, with positive interactions such as helpful sales staff and smooth order processes.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Very good site, products at good prices especially the punctuality in delivery on time and on schedule.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
They are professional, this is the third time I order, I receive my packages very well packaged, always with one or two samples that make me discover other products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Very good, always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
I was pleasantly surprised. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
The sought-after products are easy to find on the site, fast delivery but customer service leaves much to be desired. I ordered 5 products but only received 2 out of 5. And even after my complaint, I have received no response to this day. Overall, I made a very very bad deal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
I am very satisfied with the product but on the other hand, I didn't like the gift because I was given a hand cream that was empty, a bit disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2022
Overall good, we find the same products I think as in store. However, I was very surprised to see no return or exchange policy. For my part, I made a mistake, I ordered a shower gel instead of the cream from the same range. I was more than disappointed not to have known this information + no invoice or anything inside the box... Quite surprising.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Generally happy with the service. The delivery was fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Everything was excellent as usual, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Order was perfect and the gift was great
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2022
I just started using the action stain range a week ago and honestly I don't have much to say, disappointed, because I haven't seen any positive or negative results so my body is still intact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Very happy with my purchase
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
You didn’t send what I ordered. You sent three wrong items that I didn’t purchase. Be organized and honest
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Great products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2022
I got what I didn’t order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Perfect, very fast arrival
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2022
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
quick delivery, all good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Very responsive, received quickly with an extra gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
Delivered on time in good conditions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Very good,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2021
I did not receive my carrot oil cream, they made a mistake. I had requested a gift-wrapped package because it was for my mother, that was not done. There was no little note either. This time I was disappointed. I will go to the store now.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
I would like to know why the gold and argan cream has changed color, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Awesome service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
I love it just a few days of use I already see some exchange on my face
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2022
Order received on time, except that the mentioned gifts were not added to the package, not even a sample, I had to call customer service, the gentleman who answered me asked me to send a photo of the package by email and details; which I had to do, except that I never received a response from them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2022
I really like this range because it goes very gently and hydrates the skin very well when you add the oil to the milk. It gives me a nice light brown complexion. It's especially the shower gel that I love, it really suits me. Thank you HT26
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
I am satisfied with the service and the products ordered. I am on the 3rd day of application and I am starting to see positive results.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Good evening, depending on your position. Honestly, I am very happy. The delivery was fast and efficient. I really liked the products. I also received many gifts. Thank you very much. And I confirm that we are together. I will place many more orders. Have a good day everyone. See you soon.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
The site design is pretty but the customer service has become very bad. I have repeatedly tried to get my products delivered and all I get is repeated requests to review the service instead of an actual re-delivery. Tracking details were provided but the courier is obviously lying about delivery being successful because none of my neighbours have my order and we regularly receive parcels for each other. I have said this to HT26 in writing and verbally over the telephone. I am not happy at all with this level of service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Fast delivery and in good condition
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